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Senior Workday People Technology Analyst (PATT & Benefits)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

We have an incredible team at Klaviyo - collaborative, capable, diverse, fun - and we're always excited to expand the team. We’re looking for a passionate Senior Workday People Technology Analyst to join our team in our Boston, Denver, or San Francisco office. This position is a phenomenal opportunity to collaborate with a group of people technology experts and the person entering this role will play a key role in partnering with People Tech team members and stakeholders to enhance our current technology stack while helping to implement new Workday modules, processes and integrate new systems. You will own a key module area and build knowledge across the platform ranging from Core HCM, Benefits, Payroll, Absence, Compensation, Audit, Reporting, and User Experience.

How You Will Make a Difference:

  • Collaborate across different teams to find solutions, assist others, and create technology-driven solutions. You dig deeper to understand the desired outcome instead of simply taking requests at face value. You offer advice that strikes a balance between meeting business requirements and developing scalable, top-notch technology solutions and experiences.
  • Partner with HR SMEs, People Operations, and People Technology team members to build and document workflows and procedures for our systems.
  • Rollout new technology functionality to support new initiatives and projects
  • Intake, scope, and carryout technology enhancements and changes based on stakeholder requests
  • Create quick guides and videos announcing new features to stakeholders and employees
  • Assist in testing processes from creating test cases, setting up test cases, and testing different personas through the processes
  • Monitor and recommend changes to improve processes, technology, and data quality.
  • Responsible for understanding, creating, and implementing end to end technology processes, identifying and closing gaps in processes and dependencies and transforming the technology landscape, specifically utilizing data connections
  • Uphold excellent time management skills including technical requirements gathering, integration documentation, testing plans, and cut-over plans from a technology perspective and lead stakeholders through these standards

Who You Are:

  • 5+ years experience in one or more Workday functional modules (including but not limited to: HCM, Benefits, Time Tracking, Absence, Payroll, Security, or Reporting)
  • Motivated and interested in quickly learning and adapting to new processes and technologies
  • Self-Starter. Willing to take on the tough projects and challenges to grow and develop. 
  • Intellectually curious. You have strong analytical skills, proven experience understanding and effectively working across multiple stakeholders
  • Ambitious, creative, radical collaborator, and active listener.  You enjoy building things and continually strive to do things better than the status quo
  • Excellent verbal and written communication skills, outstanding organizational skills and attention to detail
  • Able to work out of our Boston, Denver, or San Francisco office
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The pay range for this role is listed below. Some sales and success roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:
$100,000$150,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
 
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here.
 
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Average salary estimate

$125000 / YEARLY (est.)
min
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$100000K
$150000K

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What You Should Know About Senior Workday People Technology Analyst (PATT & Benefits), Klaviyo

At Klaviyo, we are excited to welcome a new Senior Workday People Technology Analyst to our Denver office! Here, Klaviyos genuinely believe in the power of diverse backgrounds and experiences, and we know that they are crucial to driving our mission to empower creators. In this role, you will join a passionate team focused on enhancing our cutting-edge technology stack and driving the implementation of new Workday modules. You'll take ownership of key areas like Core HCM, Benefits, Payroll, and more, while working closely with various stakeholders to build and document efficient workflows. You're not just a problem solver; you dig deep to uncover what's needed, ensuring that solutions are both scalable and aligned with our business objectives. You'll lead projects from the initial scoping and intake phases to testing and rollout, ensuring our systems are both user-friendly and top-notch. There will be plenty of opportunities to create guides and videos to train our team on new features - a chance to showcase your creative flair! If you thrive in a collaborative and fun environment, have a strong analytical mindset, and a self-starter attitude, we would love for you to help transform our technology landscape at Klaviyo. Join us, and together we'll not only support our employees but also elevate the entire organization through innovative technology solutions!

Frequently Asked Questions (FAQs) for Senior Workday People Technology Analyst (PATT & Benefits) Role at Klaviyo
What are the key responsibilities of a Senior Workday People Technology Analyst at Klaviyo?

A Senior Workday People Technology Analyst at Klaviyo will engage in a variety of tasks including collaborating with cross-functional teams to develop technology-driven solutions and enhance the current technology stack. They will be responsible for scoping and implementing new Workday modules, managing projects, documenting workflows, and ensuring effective testing and rollout of new features.

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What qualifications do I need to become a Senior Workday People Technology Analyst at Klaviyo?

To qualify for the Senior Workday People Technology Analyst role at Klaviyo, candidates should have at least 5 years of experience with Workday functional modules such as HCM, Benefits, or Payroll. Strong analytical skills, excellent communication abilities, and a self-starter mindset are essential. Familiarity with project management and the capability to work effectively with multiple stakeholders are also highly valued.

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What is the work culture like at Klaviyo for the Senior Workday People Technology Analyst position?

Klaviyo boasts a collaborative and inclusive culture that values creativity and varied experiences. As a Senior Workday People Technology Analyst, you'll be part of a diverse team that encourages open communication and drives innovation. The company puts a strong emphasis on empowering its employees to express their full selves while providing generous benefits to support their growth.

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How does Klaviyo ensure employees' technology training for new Workday functionalities?

Klaviyo takes training seriously, especially for new Workday functionalities. The Senior Workday People Technology Analyst will be instrumental in creating quick guides, videos, and training sessions for stakeholders and employees, ensuring everyone is well-prepared and confident in using new features. Ongoing support and documentation are key parts of our approach.

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What does the career growth path look like for a Senior Workday People Technology Analyst at Klaviyo?

At Klaviyo, a Senior Workday People Technology Analyst has ample opportunities for career development and progression. Due to the dynamic nature of tech and HR, analysts are encouraged to take on challenging projects, develop new skills, and collaborate with different teams. Klaviyo’s culture supports professional learning and growth, allowing individuals to advance in their careers effectively.

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Common Interview Questions for Senior Workday People Technology Analyst (PATT & Benefits)
Can you describe your experience with Workday modules relevant to the Senior Workday People Technology Analyst position?

When answering, be specific about which Workday modules you have worked with, detailing your role and contributions. Mention key projects where you've implemented or enhanced functionalities, and relate this experience back to how it can benefit Klaviyo.

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How do you prioritize tasks when managing multiple stakeholders and their requests?

A strong strategy is essential. Discuss your approach to effective communication with stakeholders, how you assess the urgency and impact of requests, and how you balance business requirements with technology solutions to achieve optimal results.

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Can you give an example of a technology-driven solution you developed to address a business challenge?

Provide a concrete example showcasing your problem-solving process. Explain the challenge, what analysis led you to the solution, how you implemented it, and the positive impacts it had on the organization.

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What are your strategies for ensuring data quality and accuracy within Workday systems?

Discuss specific strategies you employ, such as regular audits, data validations, and cross-department collaborations to maintain data integrity. Highlight your attention to detail and proactive measures for continuous improvement.

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How do you handle testing processes for technology changes?

Outline a thorough testing approach you would take, which includes creating test cases, defining success criteria, establishing stakeholder involvement, and documenting findings for future reference and learning.

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How do you keep yourself updated on the latest developments in Workday and related technologies?

Mention methods such as attending industry conferences, participating in webinars, joining professional networks, and regularly reviewing Workday updates and new functionalities. Emphasize your commitment to lifelong learning.

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Describe a time you had to collaborate with a team to roll out a new initiative. What was your role?

Share a specific instance highlighting your collaborative skills. Detail your contributions, how you helped facilitate communication among team members, and the successful outcomes resulting from this teamwork.

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What metrics do you find most important when assessing the success of a technology rollout?

You could focus on user adoption rates, feedback from stakeholders and team members, data accuracy post-rollout, and overall impact on efficiency. Stress the importance of aligning metrics with business goals.

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Can you explain your understanding of the role of a Senior Workday People Technology Analyst and its impact on an organization?

Articulate a clear understanding of the position's responsibilities in influencing HR operations, enhancing employee experiences, and driving technology improvements that support Klaviyo’s strategic goals.

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What steps do you take to ensure that the solutions you propose align with both business needs and technology capabilities?

Discuss your methodical approach to gathering requirements, conducting stakeholder interviews, analyzing existing technology, and ensuring that what you propose is feasible, scalable, and beneficial for the organization.

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Klaviyo is a global technology company committed to providing a marketing automation platform, used primarily for email marketing and SMS marketing by approximately 143,000 e-commerce merchants.

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BADGES
Badge Flexible CultureBadge Global CitizenBadge InnovatorBadge Future Unicorn
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Transparent & Candid
Growth & Learning
Customer-Centric
Mission Driven
Rapid Growth
Work/Life Harmony
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 23, 2025

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