Human Services Coordinator

The primary responsibilities of the Human Services Coordinator at the City of Fort Worth include implementing Federal programs like the Community Development Block Grant – Disaster Recovery (CDBG-DR), managing grant disbursement, providing case management for clients, and ensuring compliance with program guidelines. Additionally, you'll conduct data analysis, compile reports on fund usage, and train staff to effectively administer the program.

For the Human Services Coordinator position at the City of Fort Worth, candidates must possess a Bachelor’s Degree in psychology, Social Work, Sociology, or a related field, along with four years of community services or counseling experience, including a year of administrative responsibility. Preferred qualifications include skills in financial management, budget creation, and experience with housing rehabilitation projects.

The Human Services Coordinator at the City of Fort Worth is responsible for managing accounts payable functions, including processing invoices, reconciling accounts, and ensuring adherence to financial protocols. This role also involves creating and managing budgets, conducting financial forecasting, and analyzing financial data related to the CDBG-DR funds.

Applicants for the Human Services Coordinator role with the City of Fort Worth should have experience in community services, particularly in case management and working with Federal grants. Additionally, experience in managing housing rehabilitation projects and ensuring compliance with program regulations is highly beneficial.

The working conditions for the Human Services Coordinator at the City of Fort Worth typically involve sedentary work, requiring mostly sitting with occasional physical activity, like walking or standing. The role may require working some evenings or weekends, ensuring flexible and responsive service delivery to clients.

In responding to this question, focus on your organizational skills and time management strategies. Explain how you assess the urgency and importance of each project, use tools for tracking progress, and communicate effectively with team members to ensure that all projects remain on track.

When answering this question, describe a specific situation, the challenges faced, the actions you took to resolve them, and the outcomes. Highlight your problem-solving skills, empathy, and the lessons learned from the experience.

Discuss your familiarity with grant processes, including application, implementation, and reporting. Mention any specific grants you've managed and emphasize how you ensured compliance with guidelines, which is crucial in the role of Human Services Coordinator.

Share your philosophy on customer service, focusing on empathy, active listening, and problem-solving. Describe your approach to understanding participants' needs and ensuring they feel valued and supported throughout the process.

When answering this question, provide details about the types of data you analyzed and how you applied the insights gained. Explain how data informs your decisions and enhances service delivery.

Highlight your attention to detail and organizational skills in maintaining accurate financial records. Discuss processes you've implemented to double-check calculations, the importance of adhering to financial protocols, and any specific software you're familiar with that assists in managing financial data.

Focus on your ability to simplify complex information and your awareness of cultural sensitivity. Provide examples of how you adapt your communication style based on the audience, using plain language or visual aids when necessary.

Discuss your passion for community service and your desire to make a positive impact in people's lives. Emphasize your alignment with the City of Fort Worth's values and how you see yourself contributing to the community.

Talk about your proactive approach to assessing the situation quickly, identifying bottlenecks, and implementing solutions. Emphasize the importance of communicating with team members and stakeholders to adjust timelines and expectations as needed.

Share your thoughts on the essential qualities such as empathy, organizational skills, effective communication, and a strong understanding of community resources. Discuss how these qualities help in navigating the challenges associated with the role.