Job details

Area Manager, Ride Operations

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Overview:

The Area Manager of Guest Control and Ride Operations is responsible for overseeing the daily operations and leadership of ride attractions and guest control functions within their assigned area. This position ensures compliance with safety standards, operational procedures, and company policies while driving exceptional guest experiences and team performance. The Area Manager works closely with supervisors and team leaders to mentor associates, identify opportunities for improvement, and implement innovative solutions that enhance efficiency and guest satisfaction.

Salary details based on experience: $67,800 - $80,000/yr.

Responsibilities:

Operational Leadership: Oversee the operations of assigned attractions and guest control areas, ensuring compliance with all safety regulations and operational standards.
Team Development: Mentor and develop supervisors and team leaders to foster growth, build leadership skills, and improve operational expertise.
Safety Oversight: Conduct routine safety audits, ensure adherence to protocols, and implement corrective actions as needed to maintain a safe environment for guests and associates.
Performance Management: Monitor and assess the performance of rides, guest control areas, and staff, providing regular feedback and addressing performance gaps.
Scheduling and Staffing: Develop and manage staffing plans to ensure adequate coverage for both Ride Operations and Guest Control areas, particularly during peak times and special events.
Incident Management: Lead the response to operational incidents, ensuring thorough documentation, effective resolution, and communication with stakeholders.
Collaboration: Partner with other departments,to coordinate park-wide initiatives and address operational needs.
Incident Management: Oversees and manages ride and guest control area shutdowns caused by mechanical, weather, or operational issues. Responds to and assists with medical incidents, guest control emergencies and ensuring overall safety during ride evacuations or crowd management situations. Ensures all protocols are followed to prioritize the safety of guests and associates.
Continuous Improvement: Identify opportunities to enhance efficiency, streamline processes, and implement innovative
Other duties may be assigned.

Qualifications:

Ability to work days, nights, weekends holiday periods and sometimes third shift to meet business needs.
A minimum of 3 years of experience at a Supervisor level or equivalent is required.
Knowledge of Microsoft and Adobe office programs
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

Average salary estimate

$73900 / YEARLY (est.)

min

max

$67800K

$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Area Manager, Ride Operations, Knott's Berry Farm

If you're looking for an exciting leadership role, the Area Manager, Ride Operations position at a dynamic amusement park in Orange County, CA, might be your next great adventure! As the Area Manager, you'll oversee the daily operations of thrilling ride attractions and ensure that our guests have an unforgettable experience. This role is not just about managing rides; it's about inspiring your team, adhering to safety standards, and continuously seeking improvements in guest satisfaction. You'll work closely with supervisors to mentor and enhance their skills, conduct safety audits to keep everyone safe, and manage staffing to ensure smooth operations, especially during peak times. The atmosphere is energetic and vibrant, where creativity and teamwork lead to spectacular outcomes. With a salary ranging from $67,800 to $80,000 per year, your commitment to excellence will definitely be rewarded. If you're ready to embrace challenges and drive significant changes that lead to operational excellence, this position will allow you to shine in a thriving environment!

Frequently Asked Questions (FAQs) for Area Manager, Ride Operations Role at Knott's Berry Farm

What are the responsibilities of an Area Manager, Ride Operations at the amusement park in Orange County, CA?

The Area Manager, Ride Operations at our Orange County location is responsible for overseeing daily operations of attractions and guest control functions. This includes ensuring compliance with safety regulations, conducting performance management of staff, mentoring supervisors, and addressing operational incidents effectively. By fostering a safe and enjoyable environment, the Area Manager drives exceptional guest experiences.