Medical Assistant

As a Medical Assistant at knownwell, your primary responsibilities will include managing patient flow, assisting with clinical tasks such as taking vitals and triaging patients, and ensuring accurate patient record maintenance. You'll also coordinate care through medication prior authorizations and assist with referrals, all while providing compassionate support that aligns with our inclusive mission.

To be eligible for the Medical Assistant position at knownwell, you should possess a high school diploma or equivalent, with a Medical Assistant certification preferred. Having 1-2 years of experience in a healthcare setting, especially in primary or specialty care, is an advantage. Familiarity with EMR systems like Athena will also benefit your application.

At knownwell, we highly value experience in healthcare settings that focus on primary care, specialty care, metabolic health, or weight management. Candidates with prior experience managing medication authorizations and referrals will find this particularly relevant for the Medical Assistant role.

knownwell believes in the growth and well-being of our team members. As a Medical Assistant, you'll work in a collaborative environment where team efforts are recognized. We also provide a competitive salary, a comprehensive benefits package, and opportunities for professional development that empower you to thrive in your role.

The Medical Assistant position at knownwell operates from Monday to Friday, with a schedule of 8:00 AM to 5:00 PM. This allows for work-life balance while fully engaging in the meaningful impact your role has on patient care.

In answering this question, emphasize specific instances where you effectively managed patient flow in past roles. Discuss strategies like anticipating patient needs, ensuring smooth transitions between different areas of care, and how your actions positively impacted the patient experience.

When answering this question, provide examples of stressful situations you've encountered and how you handled them. Highlight your organizational skills, ability to prioritize tasks, and communication with team members to maintain a positive atmosphere during high-pressure moments.

Share specific strategies you implement to provide compassionate care, such as actively listening to patients, being aware of their unique challenges, and treating all patients with respect and empathy, regardless of their background or circumstances.

In your response, discuss your familiarity with EMR systems, especially if you have experience with Athena. Detail how you've used these systems for tasks like updating patient records, managing appointments, and ensuring information accuracy to enhance patient care.

To effectively answer this, show your strategic approach to prioritization by discussing techniques such as creating to-do lists, assessing the urgency of tasks, and communicating with colleagues to synchronize efforts. Providing a real-life example may enhance your answer.

In your answer, express your passion for weight-inclusive healthcare and the mission of knownwell. Explain how your values align with the organization's goals and how you envision contributing to the patient-centered model knownwell embodies.

When tackling this question, discuss your teamwork experiences, emphasizing communication, mutual respect, and willingness to support colleagues as they support you. Provide examples of successful collaborations to illustrate your ability to foster a positive team atmosphere.

In your response, highlight qualities like attention to detail, strong organizational skills, willingness to learn, and a patient-centric approach. Substantiating these qualities with real-world examples can strengthen your answer.

To respond effectively, emphasize your commitment to maintaining patient confidentiality. Discuss your understanding of HIPAA regulations and provide specific examples of how you've ensured privacy in past work environments.

Share your proactive approach to professional development, such as attending workshops, pursuing certifications, or following industry trends. Communicating your passion for learning will illustrate your dedication to excellence as a Medical Assistant.