Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Service Sales Representative - Tulsa or OKC, OK image - Rise Careers
Job details

Service Sales Representative - Tulsa or OKC, OK

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

REPORTS TO: Sales Manager

Konecranes is looking for an individual with a sales background to join our team as a Service Sales Representative. As a Service Sales Representative, your primary duties are to sell products and services to the existing customer base to improve safety and productivity. This individual will be responsible for meeting assigned sales targets for all lifting equipment including but not limited to; repairs, retrofits, hoists, spare parts, general overhauls and consultation services. Organizational skills are required to monitor the workload of our service department and ensure that all open time slots are filled with sold work. Strong communication skills are a must, as you will be engaging with existing customers. If you think your attributes are a fit and you are interested in working in a fast paced, safety first type of environment, apply with Konecranes today!

PRINCIPAL RESPONSIBILITES:

  • Engage in various sales activities to sell safety and productive retrofits, components, modernization and new equipment to existing customers and develop new accounts to meet minimum established sales quotas.
  • Prepare or assist in preparing price estimates for service work using established tools, guidelines and input from the service department.
  • Maintain personal contact with all existing accounts in your area. Prepare related monthly reports.
  • When required, maintain monthly contact with assigned accounts to develop relationships. Document activity with key accounts. Prepare account plans with appropriate actions and forward to District Manager. Schedule and conduct business reviews for customers on an annual basis or as needed.
  • Prepare and maintain a log in CRM software of all activities, business opportunities and offers submitted to customers and provide report to manager weekly.
  • Monitor workload of service department and ensure all open time slots are filled with sold work.
  • Qualify all any projects or credit worthiness as needed. Check D&B ratings and obtain credit application, if appropriate. Obtain tax-exempt certificate, if required.
  • Monitor the credit control list and assist in collection efforts of problem accounts, as needed. Consult district staff prior to delivery of services or materials to accounts outstanding for over 60 days.
  • Monitor the contract renewal process to ensure customer needs are met in a timely manner and opportunities are not lost. Contact accounts that are not renewing their agreements. Document all sales activity in the CRM System. Establish and maintain on-going communications with the service department to address issues related to the customer base.
  • Maintain customer and contact information in the CRM software, as required.
  • Follow all established safety rules and procedures, including those established by the customer.
  • Other duties as assigned by supervisor.

 

Qualifications

REQUIRED EXPERIENCE: Two (2) years’ experience in service related sales preferred however equivalent education, experience and training will be considered. Must have demonstrated leadership experience, a basic understanding of mechanical and electrical principles, good written and verbal communication skills and good PC skills. Prior experience with cranes is a plus.

OTHER REQUIREMENTS: Must have and maintain a good driving record. Must be willing and able to work off the ground, on occasion. Ability to relocate to other regions of the country may be required for advancement opportunities.

EDUCATION: Bachelor’s degree or Associate’s degree preferred however, prior equivalent experience and training will be considered in lieu of formal degree.

Additional Information

What we offer:

UNCAPPED COMMISSION!! – Be in control of your own income! Want to earn more, SELL more!

Company Vehicle: Our Service Sales Representatives get a company vehicle for business AND personal use! Candidates must pass a Motor Vehicle Record (MVR) check.

Benefits: Medical (at reduced rates!!), Dental, Vision, Profit Sharing, 401k, 2 weeks vacation per year, one week of sick time, holiday's, etc. 

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$60000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Service Sales Representative - Tulsa or OKC, OK, Konecranes

At Konecranes, located in the vibrant cities of Tulsa or OKC, OK, we're on the lookout for a passionate and driven Service Sales Representative to join our dynamic team. This role is perfect for someone with a background in sales who is excited about delivering unmatched customer service and enhancing safety and productivity for our clients. As a Service Sales Representative, you will focus on selling various products and services, including repairs, retrofits, hoists, spare parts, and consultation services to our existing customer base while also developing new accounts. Your day-to-day will involve engaging with customers, preparing price estimates for service work, and maintaining consistent communication with your accounts to ensure their needs are met. You will be responsible for monitoring the workload of our service department and ensuring that all open time slots are filled with sold work, allowing you to meet and exceed sales targets. Strong communication skills and exceptional organizational abilities are crucial as you take charge of customer relationships and document sales activities. If you are ready to embark on a rewarding journey in a fast-paced, safety-centric environment, then Konecranes could be your ideal workplace. Join us in making a significant impact in the material handling industry while enjoying numerous benefits, including uncapped commissions and a company vehicle for business and personal use. Let’s move what matters together!

Frequently Asked Questions (FAQs) for Service Sales Representative - Tulsa or OKC, OK Role at Konecranes
What responsibilities does a Service Sales Representative at Konecranes have?

The Service Sales Representative at Konecranes is responsible for engaging in sales activities to promote our safety and productivity solutions through various services and products. This includes selling repairs, retrofits, hoists, spare parts, and consultation services. Additionally, you'll maintain regular contact with existing customers, prepare price estimates, monitor service department workloads, and document activities in our CRM software to ensure successful sales outcomes.

Join Rise to see the full answer
What qualifications are required for a Service Sales Representative role at Konecranes?

At Konecranes, the ideal candidate for the Service Sales Representative position will have at least two years of experience in service-related sales, though equivalent education and training may also be considered. Strong communication skills, a foundational understanding of mechanical and electrical principles, and good PC skills are essential. A bachelor’s or associate’s degree is preferred, but relevant experience can be a suitable substitute.

Join Rise to see the full answer
What benefits does Konecranes offer Service Sales Representatives?

Service Sales Representatives at Konecranes enjoy a robust benefits package that includes uncapped commissions, giving you control over your earning potential based on your sales performance. Additional benefits are medical, dental, vision coverage, profit sharing, a 401k plan, two weeks of vacation per year, and sick leave. Moreover, representatives receive a company vehicle for both business and personal use.

Join Rise to see the full answer
What skills are necessary for success as a Service Sales Representative at Konecranes?

Success as a Service Sales Representative at Konecranes hinges on strong communication and organizational skills. You'll need the ability to balance multiple accounts and ensure that their needs are met, alongside the capacity to prepare accurate price estimates and maintain records in our CRM. A basic understanding of mechanical and electrical principles is beneficial, as is the knack for building and nurturing customer relationships.

Join Rise to see the full answer
What makes Konecranes a great workplace for a Service Sales Representative?

Konecranes stands out as an employer due to its commitment to diversity, safety, and professional growth. We believe in fostering an inclusive environment where every employee feels valued. The role comes with numerous opportunities for advancement, ongoing training, and a supportive team atmosphere, making it an excellent place for a Service Sales Representative who strives for success.

Join Rise to see the full answer
Common Interview Questions for Service Sales Representative - Tulsa or OKC, OK
Can you describe your approach to selling services as a Service Sales Representative?

When discussing my approach to selling services, I emphasize the importance of understanding customer needs. I focus on building relationships and using consultative selling techniques to tailor solutions that enhance their operations, ensuring I can effectively communicate the benefits of our offerings.

Join Rise to see the full answer
How do you prioritize your accounts as a Service Sales Representative?

Prioritizing accounts in my role as a Service Sales Representative involves assessing the potential for sales and the level of engagement each account requires. I often categorize them based on their sales history, needs, and potential for future business while ensuring that I maintain regular contact with all customers.

Join Rise to see the full answer
What techniques do you use to ensure customer satisfaction?

To ensure customer satisfaction, I employ effective communication strategies, regularly follow up on service performance, and seek feedback. I believe in being proactive and addressing any concerns immediately, which fosters trust and builds long-term relationships.

Join Rise to see the full answer
Describe a challenging sales experience and how you handled it.

In handling a challenging sales experience, I encountered a customer who was hesitant to renew their contract. I arranged a meeting to discuss their concerns, presented data highlighting the cost savings and safety benefits our services provided, and ultimately turned their hesitation into a successful renewal.

Join Rise to see the full answer
How do you stay organized in managing your sales activities?

I stay organized by using CRM software to track all sales activities, appointments, and follow-ups. I set reminders for key dates and maintain detailed notes on each customer, helping me stay ahead and streamline my focus on closing sales.

Join Rise to see the full answer
What do you know about Konecranes and our services?

Konecranes is a global leader in material handling solutions, known for delivering innovative products that enhance productivity and safety. I admire your commitment to sustainability and the well-being of your employees and customers, which aligns with my values in a workplace.

Join Rise to see the full answer
How would you handle a disagreement with a customer regarding pricing?

In case of a disagreement over pricing, I would approach the matter with a willingness to listen to the customer’s concerns first. I would then explain the rationale behind our pricing and highlight the value and ROI they receive from our services, aiming to find common ground.

Join Rise to see the full answer
How do you prepare for monthly sales reports?

Preparation for monthly sales reports involves compiling data from our CRM on sales activities, tracking performance against targets, and analyzing trends. I like to visualize this data to present it clearly, which aids in discussion with the management team.

Join Rise to see the full answer
What motivates you in a sales role?

I am motivated by the challenge of meeting and exceeding sales targets. Additionally, I take pride in the trust I've built with customers and enjoy the opportunity to provide solutions that positively impact their operations.

Join Rise to see the full answer
What are your goals as a Service Sales Representative in the next few years?

My goals as a Service Sales Representative include not only achieving sales targets but also developing deep relationships with my clients. I aspire to advance to a managerial position where I can lead a team and share my passion for sales and customer service.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Konecranes Hybrid Georgetown, TX, United States
Posted 8 days ago
Posted 8 days ago
Photo of the Rise User
Posted yesterday
Photo of the Rise User
Sonic Automotive Hybrid 5070 Wilshire Blvd, Los Angeles, CA 90036, USA
Posted 9 days ago
Photo of the Rise User
TravelPerk Remote Barcelona, Barcelona, Spain
Posted 14 days ago

Together we are shaping the next generation of material handling for a smarter, safer world.

75 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 7, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!