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Commercial Account Executive

Are you ready to power the World's connections?


About the role:

We are seeking a committed Commercial Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting.


#LI-MC1


What You'll be Doing
  • Develop and execute sales strategies to target commercial customers, focusing on building and maintaining a robust pipeline that drives long-term growth.
  • Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.
  • Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.
  • Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.
  • Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.
  • Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.
  • Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.
  • Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.
  • Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.
  • Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.


What You'll Bring
  • 5+ years of experience in commercial sales (<1k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment.
  • Demonstrated success in selling to small to medium enterprises, particularly to senior-level executives and across multiple departments.
  • Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.
  • Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.
  • A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.
  • Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.
  • Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.
  • Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
  • Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.


Kong has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long term disability benefits, basic life and AD&D insurance, among others. The typical base pay range for this role in the US is $90k-100k.


About Kong: 


Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). As the innovation leader of cloud API technologies, Kong is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption.  Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely and accelerate to market.


83% of web traffic today is API calls!  APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another.  Therefore, we believe that APIs act as the nervous system of the cloud.  Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!


For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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CEO of Kong
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Augusto Marietti
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$90000K
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What You Should Know About Commercial Account Executive, Kong

Are you ready to power the World's connections? As a Commercial Account Executive at Kong, you'll play a pivotal role in driving our growth strategy in the exciting realm of cloud-native API platforms. We're looking for a committed sales professional with a proven track record in sales and account management, particularly within the open source or enterprise software sectors. Your primary responsibility will be to manage the entire sales cycle, from prospecting to closing deals, while consistently achieving your revenue targets. You will engage with C-level executives and key decision-makers, ensuring you build strong, lasting relationships as a trusted partner. Collaborating closely with our product, marketing, and customer success teams, you'll align our solutions with customer needs, crafting tailored demos and presentations that resonate with potential clients. Your keen understanding of industry trends and competitive landscape will help you position Kong effectively in the market. The ideal candidate will have over 5 years of experience in commercial sales, adept at consultative selling and navigating complex sales processes. You’ll be expected to bring insight into market dynamics, cultivating opportunities that fuel both your success and the company's growth. At Kong, you’ll not only enjoy a competitive salary ranging from $90k to $100k but also a comprehensive benefits package, ensuring you thrive both professionally and personally. Join us on our mission to connect humankind securely and better through APIs, and let’s accelerate innovation together.

Frequently Asked Questions (FAQs) for Commercial Account Executive Role at Kong
What are the primary responsibilities of a Commercial Account Executive at Kong?

As a Commercial Account Executive at Kong, your main responsibilities will include developing and executing sales strategies, managing the entire sales cycle from prospecting to closing deals, collaborating with internal teams, and nurturing relationships with key decision-makers. You will also tailor sales presentations to align with customer needs and monitor sales activities while providing feedback to influence product development.

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What qualifications do I need to become a Commercial Account Executive at Kong?

To qualify for the Commercial Account Executive position at Kong, candidates typically need 5+ years of experience in commercial sales, particularly in a SaaS or cloud environment. A proven track record of closing complex deals, strong consultative selling skills, and experience with CRM platforms such as Salesforce are crucial. Knowledge of open-source software is advantageous.

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How does Kong support the professional growth of its Commercial Account Executives?

At Kong, we prioritize the professional growth of our Commercial Account Executives by offering ongoing training and development opportunities. This includes access to market insights, collaboration with experienced colleagues, and a culture that encourages innovation. As a member of our team, you’ll participate in business growth initiatives that contribute to your professional trajectory.

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What kind of sales environment can a Commercial Account Executive expect to work in at Kong?

A Commercial Account Executive at Kong can expect to work in a dynamic and entrepreneurial environment. This role involves high levels of interaction with C-level executives and a fast-paced sales cycle, allowing you to take ownership of your territory while adapting to market changes and challenges as they arise.

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What compensation and benefits can I expect as a Commercial Account Executive at Kong?

As a Commercial Account Executive at Kong, you can expect a competitive base salary ranging from $90k to $100k, along with a benefits package that may include healthcare, a 401(k) plan, disability benefits, and other perks. Specific compensation will depend on various factors such as your location and experience, ensuring fair and consistent pay across the company.

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Common Interview Questions for Commercial Account Executive
Can you describe your approach to managing the sales cycle as a Commercial Account Executive?

When managing the sales cycle, I focus on thorough research to understand potential customers' needs, followed by strategic outreach based on their pain points. I prioritize building strong relationships and trust, guiding clients through the sales process from initial contact to closing deals, ensuring I meet and exceed my sales targets.

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What strategies do you use to develop your sales pipeline?

To develop my sales pipeline, I employ a combination of market analysis, networking, leveraging CRM tools, and targeted outreach. Understanding industry trends and maintaining relationships with existing clients also allows me to generate referrals, expanding my reach to potential new clients.

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How do you stay updated on industry trends as a Commercial Account Executive?

I stay updated on industry trends by following relevant news outlets, participating in webinars, attending industry conferences, and being active in professional networks. This helps me remain informed about competitors and market shifts, allowing me to position our solutions more effectively.

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Can you give an example of a complex deal you've closed?

One of my most complex deals involved a multi-department collaboration with a mid-sized enterprise. I engaged various stakeholders, addressed concerns through tailored demos, and navigated the negotiation process by providing valuable insights. Ultimately, the deal resulted in a significant uplift in their service efficiency and captured substantial revenue for our company.

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What role does collaboration play in your sales process?

Collaboration is essential in my sales process. Working closely with product, marketing, and customer success teams allows us to create a cohesive strategy that aligns with client needs. This teamwork ensures that we can deliver optimal solutions and a seamless experience for our clients.

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How do you approach building relationships with C-level executives?

Building relationships with C-level executives involves research to understand their priorities and challenges. I focus on delivering value by offering insights that match their objectives. Regular communication and transparency help establish trust, leading to stronger partnerships over time.

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What is your experience with CRM systems, and how do you utilize them in sales?

I have extensive experience using various CRM systems like Salesforce. I use these tools to track interactions, manage my sales pipeline, forecast opportunities, and analyze performance metrics. This allows me to streamline my approach and tailor communication with prospects effectively.

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How do you handle objections during the sales process?

When facing objections, I listen carefully to understand the clients’ concerns fully. I acknowledge their points and respond with factual information and case studies demonstrating how our solutions can address those specific issues. This approach not only builds credibility but also helps in turning objections into opportunities.

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What are your key motivators as a Commercial Account Executive?

My key motivators include achieving sales goals, providing solutions that create value for clients, and continuous personal and professional growth. I thrive in dynamic environments where I can challenge myself and see the direct impact of my efforts on both customer success and the company’s growth.

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Why do you want to work as a Commercial Account Executive at Kong?

I aspire to work as a Commercial Account Executive at Kong because of its innovative approach in the API space and its mission to empower organizations through technology. I believe my background in sales aligns perfectly with Kong's growth trajectory, and I'm excited about contributing to a team that values collaboration, creativity, and growth.

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We are powering the world's connections! Today's world is all about connections, both digital and personal. We are providing the reliability and security to make those connections possible.

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Full-time, on-site
DATE POSTED
January 4, 2025

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