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Senior Director, Chief Operations Leader - KDN Advisory

Requisition Number: 119854 - 70Description:Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.KPMG is currently seeking a Senior Director, Chief Operations Leader supporting our Advisory organization to join our KPMG Delivery Network organization.Responsibilities:• Direct day-to-day activity of all build and operations of the KDN Advisory OpCo and associated Advisory GDC's, as part of the Global Collective Strategy portfolio of investments, including delivering on business objectives in each fiscal year in scope and on budget• Execute the KDN for Advisory Strategy and lead the KDN Advisory OpCo Operating Committee and Executive Committee including managing stakeholder members, setting agendas, and ensuring appropriate follow-up• Proactively work with the KDN Advisory Regional Operations Leaders and Sponsors (Americas, Asia Pacific and EMEA) to maintain alignment of key KDN Advisory activities, including ongoing improvements to core KDN Advisory processes; oversee the design and launch of KDN Advisory operationalization activities (scoping, reporting, budgeting), working together with other KPMG MF and KPMG International enabling teams• Maintain alignment with key global stakeholder groups and other related KDN Global Delivery Center (GDC) investment programs; execute on service delivery priorities of in scope solutions ('Powered Enterprise' currently, 'Connected Enterprise' and others in future); maintaining transparency to global solution sponsors and extended business leadership (Global Advisory, Global Investment Committee and the Global Executive Team)• Create connectivity between teams and supports development of future state of the Advisory organization, staffing, work balancing of team; manages the portfolio budget of 16million and leads the annual investment process with relevant stakeholders and teams• Facilitates development of yearly strategic priorities working with KDN Advisory and Global Consulting Leadership and work closely with stakeholders to track and monitor KPI return on investments and value realization, while partnering with delivery center leads to manage utilization and mitigate lossesQualifications:• Minimum ten years of recent experience in managing global teams and multiple stakeholder groups; deep understanding of KPMG's strategic priorities and ability to execute and grow a business like KDN Advisory over the next few years; previous experience working with large scale, mixed-use projects are desirable• Bachelor's degree from an accredited college or university in functional area or related experience; preferred MBA or recognized certification(s) in a relevant business function (HR, Finance, Marketing)• Dense track record of technology teams; cross-technology experience may be an asset• Solid experience in a Professional Services firm implementing solutions that drive organizational or functional transformation, which is enabled by technology accelerators, proven experience operating at the level of C-suite• Sound understanding and experience with organizational and functional transformation programs (methods and approaches) at the strategic level, along with exemplary written and oral communication skills including executive management exposure / experience• Experienced in operating and excelling in a virtual environment, through building and maintaining relationships both in-person and through virtual methods; willing to travel internationally for various meetings and workshopsKPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at ' Benefits & How We Work '.Follow this link to obtain salary ranges by city outside of CA:https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=5012_9_24KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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What You Should Know About Senior Director, Chief Operations Leader - KDN Advisory, KPMG US

Are you looking for an exciting leadership opportunity in the consulting world? KDN Advisory is seeking a Senior Director, Chief Operations Leader to join our dynamic team in Cincinnati, OH. At KPMG, we pride ourselves on being a great place to grow both personally and professionally. You will play a critical role in managing the daily operations and strategic direction of the KDN Advisory Organizational Committee. Your mission will be to ensure our objectives are met on time and within budget, all while driving improvements in our core processes and services. Working closely with regional operations leaders across the Americas, Asia Pacific, and EMEA, you will create alignment among key stakeholders and propel the ongoing evolution of our operations and capabilities. You’ll oversee the annual investment process, enhance the strategic priorities alongside the Global Consulting Leadership, and actively engage with teams to support development and utilization metrics. Additionally, your expertise will be key in facilitating organizational and functional transformations across various projects while managing a substantial portfolio budget. Joining KPMG means becoming part of a culture that promotes individual innovation, teamwork, and community support. If you’re ready to take the next step in your career and lead the way in creating impactful strategies, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Senior Director, Chief Operations Leader - KDN Advisory Role at KPMG US
What are the primary responsibilities of the Senior Director, Chief Operations Leader at KDN Advisory?

As the Senior Director, Chief Operations Leader at KDN Advisory, your responsibilities will include directing daily operations, managing the KDN Advisory OpCo's agenda and stakeholder meetings, and overseeing the effectiveness of service delivery priorities. You'll also lead the annual investment process while aligning strategic goals across global operations.

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What qualifications are required for the Senior Director, Chief Operations Leader position at KDN Advisory?

Candidates applying for the Senior Director, Chief Operations Leader role at KDN Advisory should ideally possess at least ten years of experience managing global teams, a Bachelor’s degree, and preferably an MBA. Certification in relevant business functions and a dense track record within technology teams will significantly strengthen your application.

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How does KDM Advisory support individual development for the Senior Director, Chief Operations Leader?

KPMG’s culture is designed to foster individual development for the Senior Director, Chief Operations Leader and all employees. You will have access to comprehensive training programs, networking opportunities, and mentorship, all aimed at advancing your career within KPMG’s innovative environment.

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Is travel required for the Senior Director, Chief Operations Leader role at KDN Advisory?

Yes, the Senior Director, Chief Operations Leader position will require international travel for various meetings and workshops. Being adaptable and comfortable in both virtual and in-person settings is essential to effectively manage relationships and team tasks.

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What is the team environment like for the Senior Director, Chief Operations Leader at KDN Advisory?

The work environment at KDN Advisory is vibrant and collaborative. As the Senior Director, Chief Operations Leader, you'll collaborate with a diverse group of regional operations leaders and teams across continents, creating a supportive atmosphere that embraces inclusivity and encourages innovative solutions.

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Common Interview Questions for Senior Director, Chief Operations Leader - KDN Advisory
Can you discuss your experience in managing global teams for the Senior Director, Chief Operations Leader position?

When answering this question, focus on specific examples of your leadership experience, emphasizing your ability to manage diverse, cross-cultural teams effectively and highlight measurable outcomes from those experiences.

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How would you approach developing strategic priorities for KDN Advisory?

In your answer, discuss your method for aligning organizational goals with actionable strategies. Provide examples of frameworks you’ve used and how you’ve collaborated with stakeholders to track KPI and value realization.

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What strategies have you employed to improve operational effectiveness in previous roles?

Talk about specific initiatives you have led to streamline operations, reduce costs, or enhance service delivery. Share metrics or results to showcase the tangible benefits of your strategies.

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Describe your experience with budget management in consulting services.

Highlight your proficiency in managing multi-million dollar budgets. Discuss how you have ensured accountability and transparency and share tools or practices you utilize to keep projects on budget.

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How do you maintain stakeholder engagement in a virtual working environment?

Provide insights into practices that foster relationship-building and communication in a virtual setting. Mention tools you use and specific methods to maintain engagement and accountability.

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Can you provide an example of a successful organizational transformation you led?

Share a detailed story about a transformation initiative, focusing on your role, the challenges faced, strategies implemented, and the results achieved. Use quantitative measures to illustrate your success.

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What approach do you take in aligning operational goals with KPMG’s strategic priorities?

Discuss how you analyze KPMG’s strategic documents and leverage various leadership perspectives when establishing operational alignment. Provide examples of past successes in similar contexts.

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In your opinion, what are the key characteristics of an effective Chief Operations Leader?

Emphasize the importance of strong leadership skills, adaptability, and communication. Share how these characteristics contribute to fostering collaboration and driving innovation within a team.

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How do you track and ensure compliance with service delivery priorities?

Talk about your experience with service level agreements (SLAs) and how you monitor metrics and KPIs to ensure all service delivery priorities are met fully.

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What is your experience with project implementation in a professional services environment?

Experience in professional services suggests a strong understanding of client needs and operational challenges. Discuss specific projects and your methodologies for successful implementation.

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KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. With 90 offices and more than 29,000 employees and partners throughout the US, we’re leading the industry in new ...

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Full-time, on-site
DATE POSTED
December 15, 2024

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