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Sr. Product Manager, Custody

Building the Future of Crypto 

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken ProKraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

The Asset Growth & Management Product Group is responsible for helping our clients maintain and build their wealth with cryptocurrency.  From staking and asset listings to custody solutions, we ensure that our clients have access to a diverse range of tools to help our users grow and manage their assets effectively.

The ideal candidate will have experience building on-chain crypto products and infrastructure within exchanges or financial institutions. They will have a strong understanding of client journeys relating to crypto funding flows, be data-driven, technically adept and have a proven track record of Product Management achievements. 

The opportunity

  • Manage Product Initiatives from inception through completion while leveraging your excellent stakeholder management and program management skills, including crypto custody management and cross-chain liquidity management

  • Collaborate with a diverse cross-functional team (Product, Engineering, Operations, Marketing, UX, UXR, Data and others) to deliver critical product development programs and projects

  • Establish roadmaps and milestones, anticipate and manage risks, resolve technical and operational challenges

  • Establish and manage product launches, communication forums, artifacts, reporting formats and tools to scale high quality product development operations

  • Have the energy and patience to work in a dynamic team and rapidly growing industry, while applying a methodical and analytical mindset

Skills you should HODL

  • 7+ years experience working as a tenacious product manager or similar role in a technology company

  • Comprehensive understanding of crypto custody and wallet management, with experience in cross-chain liquidity management

  • Experience coordinating a full lifecycle of product development, incl. launching features to consumers, through frontend and backend platform development

  • Experience working with and coordinating operations of large cross-functional and interdisciplinary working groups (e.g. product management, engineering, data, design, etc.)  

  • Exceptional communication and stakeholder management skills, both written and verbal

  • Ability to exercise technical and product judgment in solving roadblocks 

  • Ability to be an influential member of a highly integrated team composed of both technical and non-technical members

  • Bachelor's or Master’s degree in Engineering, Computer Science, other technical or analytical fields, or equivalent practical experience

#LI-Remote #USUKEU #CANUS #LI-AM1

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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What You Should Know About Sr. Product Manager, Custody, Kraken

Join Kraken as a Senior Product Manager, Custody, and play a pivotal role in shaping the future of crypto! At Kraken, we’re not just about trading; we’re on a mission to accelerate global crypto adoption, driving financial freedom and inclusion for all. As part of our dynamic team, you will oversee the development and management of crypto custody solutions, ensuring our clients can maintain and grow their wealth in a secure environment. You'll be surrounded by passionate Krakenites from over 70 countries, who share a deep conviction in the power of blockchain technology. In this role, you’ll lead product initiatives, collaborating with diverse teams across product, engineering, and marketing. Your strong background in building on-chain crypto products will be invaluable as you navigate client journeys, manage stakeholder relationships, and drive product launches. If you're data-driven, technically savvy, and possess the leadership qualities to manage risks and resolve challenges, this is the opportunity for you. At Kraken, we value different perspectives and encourage applicants from all backgrounds to join us. Get ready to dive into a fast-paced environment where you can truly make an impact in the world of crypto!

Frequently Asked Questions (FAQs) for Sr. Product Manager, Custody Role at Kraken
What are the responsibilities of a Senior Product Manager, Custody at Kraken?

As a Senior Product Manager, Custody at Kraken, you will manage product initiatives from inception to completion, collaborating with cross-functional teams. You will focus on enhancing crypto custody management and cross-chain liquidity, ensure clients have access to a variety of tools for asset management, and handle product launches and reporting formats to facilitate high-quality development.

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What qualifications are required for the Senior Product Manager, Custody position at Kraken?

To qualify for the Senior Product Manager, Custody role at Kraken, candidates should have 7+ years of experience in product management or a similar role within a technology company. A comprehensive understanding of crypto custody and wallet management is essential, along with strong stakeholder management and excellent communication skills.

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What is the work environment like for a Senior Product Manager, Custody at Kraken?

Kraken offers a remote work environment that embraces diverse talent from over 70 countries. As a Senior Product Manager, Custody, you will be part of a collaborative and dynamic culture that encourages open communication, innovation, and inclusion, allowing you to thrive in the rapidly changing crypto industry.

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How does product development occur for custody solutions at Kraken?

Product development for custody solutions at Kraken involves managing the full lifecycle of product initiatives, with a focus on coordinating frontend and backend development. Collaboration with engineering, marketing, and data teams is crucial to creating effective and user-friendly custody products that address client needs.

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What skills are essential for success as a Senior Product Manager, Custody at Kraken?

Essential skills for success as a Senior Product Manager, Custody at Kraken include strong analytical and technical capabilities, exceptional communication, and stakeholder management skills. Additionally, being data-driven and having the ability to navigate complex problems while inspiring teamwork are also critical.

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Can someone apply for the Senior Product Manager, Custody position at Kraken if they don't meet all the requirements?

Yes, Kraken encourages candidates to apply for the Senior Product Manager, Custody position even if they don't fully meet all listed requirements. If you are passionate about crypto and have relevant knowledge or experience, we invite you to take a chance and apply!

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What is Kraken's mission and how does it relate to the Senior Product Manager, Custody role?

Kraken's mission is to accelerate the global adoption of crypto and empower individuals towards financial freedom. As a Senior Product Manager, Custody, your role directly contributes to this mission by creating secure custody solutions that help clients manage their assets effectively.

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Common Interview Questions for Sr. Product Manager, Custody
Can you describe your experience with crypto custody solutions?

In answering this question, focus on specific past experiences. Discuss how you've contributed to the development or management of custody solutions, emphasizing your understanding of client needs, security considerations, and the technical aspects of your role.

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How do you prioritize features when managing a cryptocurrency product?

A good approach is to discuss how you assess customer feedback, market trends, and business objectives when prioritizing features. Mention any tools or methodologies you use, such as Agile or Kanban, to structure the prioritization process effectively.

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What strategies do you use to manage cross-functional teams?

Emphasize your communication and leadership skills when addressing this question. Discuss how you establish clear goals, facilitate discussions, and ensure that every team member's contributions are valued, fostering collaboration and driving project success.

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Describe a challenging product management situation you faced and how you resolved it.

Share a specific example that illustrates your problem-solving skills. Detail the challenge, your thought process, the actions you took to resolve it, and the outcome, highlighting any lessons learned that can apply to the Senior Product Manager, Custody role.

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How do you measure the success of a product you manage?

Discuss key performance indicators (KPIs) such as user adoption rates, customer satisfaction, and revenue growth. Highlight your experience in analyzing data and feedback to continuously refine the product, demonstrating your data-driven approach.

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What do you find most exciting about working in the crypto industry?

Share your passion for crypto and blockchain technology, discussing the innovation and opportunity within the industry. Mention specific trends or developments that excite you, showing your enthusiasm for contributing to Kraken's mission.

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How do you stay informed about crypto trends and market changes?

Outline your commitment to continuous learning by discussing industry publications, forums, courses, and networking within the crypto community that you leverage to stay updated on trends and best practices.

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What experience do you have in managing product launches?

Discuss your past experiences with product launches, focusing on your ability to plan and execute launch strategies, coordinate with relevant stakeholders, and monitor outcomes to ensure market readiness and customer engagement.

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Can you explain your understanding of cross-chain liquidity management?

Provide an overview of cross-chain liquidity management, including its significance in the crypto ecosystem. Discuss any relevant experience you have managing liquidity across multiple chains, highlighting how it enhances the user experience and bolsters trust.

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What tools and methodologies do you find most effective for product management?

Mention specific tools like JIRA, Confluence, or Asana that you’ve used for project tracking and team collaboration. Discuss methodologies such as Agile or Lean, explaining how they help you in managing product development cycles effectively.

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Full-time, remote
DATE POSTED
November 29, 2024

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