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Director of Platform Engineering (Remote in Spain possible)

Do you have a passion for Platform Engineering? Do you get your kick from enabling teams to efficiently deliver complex distributed systems in a secure, observable and cost-efficient way? Yes? You should definitely read on!

The role you’ll play

As Director of Platform Engineering, you will be responsible for a team of SREs and focus on several areas.

The first part of your role is technical leadership.  As a technical leader, you will define our Platform Engineering vision to ensure that we have an observable, scalable, secure platform to run all our products and services.

Your second focus area is team leadership.  As team leader, you will set the goals for your team members and help them achieve their goals. You will support your engineers to solve difficult issues and assist them in growing their skills. You will need to balance the team focus between strategic developments & evangelization and support the rest of our engineering teams.

Finally, you will focus on collaboration at multiple levels. We have a large tech ecosystem, and our Platform Engineering team is the foundation of our entire engineering setup. So, smooth collaboration with the rest of the tech teams is essential. You will team up with our Senior Director of Technology and collaborate with all other tech directors to ensure that we have a unified vision, and everyone is onboard with it.

The team you’ll be a part of

We have 4 software teams working in 5 countries taking care of the continuous development of our platform. We strongly believe in building our own tech so we can deliver the best solutions for our customers. Our teams cover the full technical scope needed to create advanced language solutions with AI, complex web-based tools, workflow engines, large scale data stores and much more. Our technology and linguistic data assets set us apart from the competition and we’re proud of that.

You will work closely with the other 5 tech directors and report to our Senior Director of Technology.

If you want to make a difference, make it with us by…

Leading a tribe of 6-8 SREs:

  • Building a culture of trust, ownership and innovation.
  • Being a trusted mentor to your team and helping your colleagues to grow professionally.
  • Guiding the planning of the team in a data-driven way using the Objectives and Key Results (OKR) framework.

Pushing our engineering excellence forward across the entire organization:

  • Providing strategic direction & vision in the form of a platform engineering roadmap to ensure scalability, resilience, security, capacity, and operational maintenance.
  • Working closely with our Technical Enablement team (architecture, data, security and performance) to ensure alignment.
  • Driving the strategy execution across the entire tech organization by closely collaborating with other tech directors and teams.
  • Supporting engineering teams so they are empowered to operate their own products and services. We follow the “you build it, you run it” paradigm.

Ensuring optional operations of our products and services:

  • Ensuring that our common infrastructure and services work flawlessly
  • Ensuring great observability across the entire ecosystem
  • Keeping our costs under control by applying FinOps practices.

In one year, you’ll know you were successful if…

  • We have consolidated our common infrastructure, our CI/CD pipelines & our observability stack across the entire organization.
  • Engineering teams are fully autonomous and consistently adapt your internal products.
  • Your team regards you as a trusted expert and mentor in the Platform Engineering domain
  • You have helped the team grow – both in numbers and in capabilities

Desired experience and competencies

What does it take to work for LanguageWire?

What you’ll need to bring

You are a hands-on technical expert on Platform Engineering:

  • Public cloud (we use Azure & GCP).
  • Cloud networking & distributed networking (servicemesh etc)  
  • Infrastructure as Code (Terraform).
  • CI/CD pipelines (Azure DevOps).
  • Modern software development processes (Trunk-based development, shift-left testing, CI/CD, …).
  • Observability (OpenTelemetry, Grafana, Elastic, …).
  • FinOps & cost optimization.

You are a leader:

  • Proven experience with leading, motivating and engaging an international, distributed team of smart engineers.
  • You stand out as a trusted leader and respected mentor in your team.
  • Excellent communication and problem-solving skills.
  • Strong experience attracting and retaining top talent.

You are a team player:

  • You love solving complex puzzles with engineers from different areas and different backgrounds
  • You’re eager to understand how the different areas of the ecosystem connect to create the complete value chain

Excellent presentation and data visualization skills. You’re comfortable reporting and presenting to the executive leadership.

Fluent English (reading, writing, speaking)

This will make you stand out

  • Knowledge about cybersecurity (SCA, SAST, container scanning, OPA, …)
  • Knowledge about identity management (Active Directory, OIDC, SAML, Keycloak, …)

Our perks

  • Enjoy flat hierarchies, responsibility and freedom, direct feedback, and room to stand up for your own ideas
  • Internal development opportunities, ongoing support from your People Partner, and an inclusive and fun company culture
  • International company with over 400 employees. Offices in Copenhagen, Aarhus, Stockholm, Varberg, London, Leuven, Lille, Paris, Munich, Hamburg, Zurich, Kiev, Gdansk, Atlanta, Finland and Valencia
  • We offer flexible work options tailored to how you work best. Depending on your team, you may have the option to work full-time from the office as an "Office Bee," part-time from the office as a "Nomad," or full-time from home as a "Homey."
  • We take care of our people and initiate many social get-togethers from Friday Bars a to Summer or Christmas parties. We have fun!
  • 200 great colleagues in the Valencia office belonging to different business departments
  • Excellent location in cool and modern offices in the city center, with a great rooftop terrace and a view over the Town Hall Square
  • Private health insurance
  • Working in an international environment—more than 20 different nationalities
  • A dog friendly atmosphere
  • Big kitchen with access to organic fruits, nuts and biscuits and coffee.
  • Social area and game room (foosball table, darts, and board games)
  • Bike and car parking 

About LanguageWire

At LanguageWire, we want to wire the world together with language. Why? Because we want to help people & businesses simplify communication. We are fueled by the most advanced technology (AI) and our goal is to make customer's lives easier by simplifying their communication with any audience across the globe.

Our values drive our behavior

We are curious. We are trustworthy. We are caring. We are ambitious.

At LanguageWire, we are curious and intrigued by what we don’t understand. We believe relationships are based on honesty and responsibility, and being trustworthy reinforces an open, humble, and honest way of communicating. We are caring and respect each other personally and professionally. We encourage authentic collaboration, invite feedback and a positive social environment. Our desire to learn, build, and share knowledge is a natural part of our corporate culture.

Working at LanguageWire — why we like it: 

“We believe that we can wire the world together with language. It drives us to think big, follow ambitious goals, and get better every day. By embracing and solving the most exciting and impactful challenges, we help people to understand each other better and to bring the world closer together.”

(Waldemar, Senior Director of Product Management, Munich)

Yes, to diversity, equity & inclusion

In LanguageWire, we believe diversity in gender, age, background, and culture is essential for our growth. Therefore, we are committed to creating a culture that incorporates diverse perspectives and expertise in our everyday work.

LanguageWire’s recruitment process is designed to be transparent and fair for all candidates. We encourage candidates of all backgrounds to apply, and we ensure that candidates are provided with an equal opportunity to demonstrate their competencies and skills.

Want to know more?

We can’t wait to meet you! So, why wait 'til tomorrow? Apply today!

If you want to know more about LanguageWire, we encourage you to visit our website!

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What You Should Know About Director of Platform Engineering (Remote in Spain possible), LanguageWire

Are you an expert in Platform Engineering with a passion for leading innovative teams? Look no further! LanguageWire is on the hunt for a Director of Platform Engineering. In this exciting remote role, potentially open to candidates in Spain, you'll not only oversee a talented team of Site Reliability Engineers (SREs) but also play a pivotal role in shaping our platform's future. Your journey begins with defining our engineering vision, ensuring our services are secure, observable, and scalable. By establishing clear objectives using the OKR framework, you'll mentor and support engineers, enabling them to overcome obstacles and hone their skills. Collaborating closely with other tech directors and teams, you'll drive alignment across our diverse tech ecosystem, ensuring everyone shares a unified vision. You'll be managing critical infrastructure, maintaining excellent observability across our services, and applying FinOps practices to keep operational costs under control. With your extensive experience in cloud technologies, Infrastructure as Code, and CI/CD pipelines, you'll foster an environment of ownership and innovation. Join us in making a difference by leading a team that values trust and collaboration. At LanguageWire, we believe in growing our people as much as our products, and your expertise will be instrumental in our success and growth. If you're eager to take on this challenge and help us wire the world together with language, we want to hear from you!

Frequently Asked Questions (FAQs) for Director of Platform Engineering (Remote in Spain possible) Role at LanguageWire
What are the main responsibilities of the Director of Platform Engineering at LanguageWire?

The Director of Platform Engineering at LanguageWire is primarily responsible for providing technical leadership and direction for a team of Site Reliability Engineers (SREs). This role involves defining a clear vision for the Platform Engineering department, ensuring the platform is secure, scalable, and observable. You'll set goals for your team members, support their professional growth, and maintain collaboration across various tech teams. Additionally, you'll oversee the operational aspects of common infrastructure while driving strategy execution and aligning efforts with other tech directors.

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What qualifications should I have to become a Director of Platform Engineering at LanguageWire?

To thrive as a Director of Platform Engineering at LanguageWire, you'll need extensive experience in Platform Engineering, particularly in cloud services (Azure and GCP), along with proficiency in Infrastructure as Code (Terraform) and CI/CD pipelines (Azure DevOps). Strong leadership skills are crucial, as you'll be leading an international team, while excellent problem-solving and communication abilities will enhance your effectiveness. Familiarity with observability tools and FinOps practices is also highly beneficial.

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How does LanguageWire support the professional development of the Director of Platform Engineering?

LanguageWire places a strong emphasis on employee development, ensuring that the Director of Platform Engineering receives continual support. This includes access to ongoing training, mentorship opportunities, and participation in internal development programs. The company culture encourages innovation and personal growth, allowing you to evolve your skills while helping your team expand their capabilities. Furthermore, you'll engage in regular feedback sessions to foster an environment that values professional development.

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What are the challenges faced by a Director of Platform Engineering at LanguageWire?

As a Director of Platform Engineering at LanguageWire, you may encounter challenges such as balancing strategic development with operational support. Leading diverse teams spread across different locations may pose communication hurdles, and establishing a seamless collaboration with other technical departments is vital. Additionally, maintaining observability and optimizing costs while scaling services can require innovative problem-solving. Successful candidates will embrace these challenges and view them as opportunities for growth.

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What technologies will I be working with as Director of Platform Engineering at LanguageWire?

In the role of Director of Platform Engineering at LanguageWire, you'll work with a variety of advanced technologies, including public cloud infrastructures like Azure and GCP, as well as tools for Infrastructure as Code (Terraform). You'll engage with CI/CD frameworks using Azure DevOps, observability tools such as OpenTelemetry and Grafana, and practices around FinOps for cost optimization. Your familiarity with these technologies will enable your team to operate autonomously and efficiently.

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Common Interview Questions for Director of Platform Engineering (Remote in Spain possible)
How do you define success as a Director of Platform Engineering?

Success for a Director of Platform Engineering is measured by the team's operational effectiveness and the platform's scalability and resilience. You could discuss how you would set clear objectives, monitor team performance, and regularly assess collaboration with other departments to ensure cohesive growth and technology alignment.

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Can you describe a time you led a distributed team in solving a complex issue?

Illustrate a situation where you navigated a challenging problem, emphasizing your leadership qualities and communication skills. Detail how you engaged your team, established objectives, utilized their diverse strengths, and fostered a culture of trust to achieve a successful resolution.

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What strategies do you employ to keep your engineering team motivated?

Discuss your approach to team motivation, including setting achievable goals, providing regular feedback, and encouraging professional development. Share your methodology for creating a positive team culture that resonates with trust and ownership, motivating team members to contribute proactively.

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How do you approach collaboration with other tech directors?

Collaboration with other tech directors requires clear communication and alignment on the shared vision. Focus on outlining your processes for establishing and maintaining these relationships, including regular meetings, coordinated projects, and open channels for feedback to develop a unified strategy.

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Describe your experience with cost optimization in engineering.

Talk about your experience with FinOps practices and how you've successfully managed and optimized costs within engineering teams. Include specific examples of implementing strategies that helped balance budget constraints while still delivering technical excellence and innovation.

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What role does observability play in your platform engineering strategy?

Observability is vital for ensuring system performance and reliability. Convey how you measure success through observability and how you've implemented monitoring tools to gather and analyze data, which helps inform engineering decisions and identify areas for improvement.

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How do you implement feedback mechanisms in your team?

Articulate the various feedback mechanisms you employ to foster a culture of continuous improvement. This might include regular one-on-one meetings, team retrospectives, and anonymous surveys to collect insights and actively implement actionable changes based on that feedback.

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How do you ensure your team is aligned with company goals?

Explain how you cascade the company's vision and goals down to your team. Share your practices of regularly revisiting objectives, discussing alignment during team meetings, and using performance metrics to keep the team focused and aware of how their work contributes to the broader company ambitions.

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What do you think are the most important qualities for a Director of Platform Engineering?

Reflect on essential qualities such as strong technical expertise, effective communication skills, leadership capability, and a problem-solving mindset. Emphasize the need for an adaptive approach to overcoming challenges in an evolving tech landscape and the importance of fostering a supportive team culture.

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How do you handle conflicts within your team?

Conflict resolution is a critical skill for any leader. Discuss your strategies for addressing conflicts, emphasizing the importance of open dialogue, actively listening to team members, and using mediation techniques to foster collaboration and a resolution that supports team unity.

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Founded in 2000, LanguageWire offers a language management ecosystem enabling enterprises to engage and communicate with any audience across the globe through bespoke AI technology and human expertise. Pursuing its vision of making global communic...

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Full-time, remote
DATE POSTED
December 4, 2024

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