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Community Health Worker-Certified

Overview

With compassion and commitment, Community Health Workers embody the Legacy mission of making life better for others. They do this by supporting and educating patients on navigating the healthcare system, conducting outreach and participating in the development of individual patient goals. Our Community Health Workers are advocates not just for our patients and the health of our community.

 

This position supports the Women's Health Clinic at our Mt.Hood Medical Center in Gresham, Oregon.  

 

Responsibilities

The Community Health Worker supports individuals, families, and the community in connecting to and navigating through the healthcare system. Works collaboratively with a team of health professionals to provide patients with opportunities to stabilize and improve their health. Serves as a bridge between the community and the system of health and social services. This position serves individuals with complex medical, mental health and/or chemical dependency needs.  Community Health Workers have expertise and/or experience in public health and working in local communities. To the extent practicable, they share ethnicity, language, socioeconomic status, and life experiences with the residents of the community they serve. A Community Health Worker is a frontline public health worker who is a trusted member of and/or has a close understanding of the community served. This trusting relationship enables the worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. Patients are seen in various locations including the clinic, hospital, their homes, or similar environments.

Qualifications

Education: 

  • High school diploma or GED required.
  • Community Health Worker training preferred.
  • College Degree or any combination of equivalent education and experience preferred.

 

Experience: 

  • Two years’ experience in healthcare, community-based outreach, social work, mental health, disability care, or education. 
  • “Lived experience” with local health, education, human services, childcare, or disability services organizations preferred.
  • Experience with documenting for billable services in an electronic health record preferred.
  • Bi-lingual language skills preferred.

 

Knowledge /Skills:

  • Cultural knowledge and sensitivity to the population being served. Intended to represent the population they serve while being culturally competent.
  • Demonstrates sensitivity to cultural and individual differences in communities.
  • Basic medical knowledge including the ability to recognize social and medical risk factors and chronic disease conditions.
  • Comfortable working with people with mental illness.
  • Ability to work collaboratively with patients, listening to, implementing, and advocating for their treatment suggestions.
  • Excellent English written and verbal skills.
  • Ability to motivate others.
  • Ability to engage and work collaboratively with others, including patients, patient families, clinical team members and community resources.
  • Demonstrated self-motivation and the ability to work independently.
  • Ability to work with people from diverse backgrounds and experiences.
  • Ability to openly address and acknowledge issues of substance use and mental illness.
  • Keyboard skills and ability to navigate electronic systems applicable to job functions.

 

LEGACY’S VALUES IN ACTION

Follows guidelines set forth in Legacy’s Values in Action.

Equal opportunity employer/vet/disabled.

Licensure

Licensure/Certification: 

  • Valid driver’s license required. 
  • Community Health Worker (CHW) certification required.  
  • AHA BLS for Healthcare Providers is required for all employees who perform this job.

Pay Range

USD $26.59 - USD $38.01 /Hr.

Average salary estimate

$67263.5 / YEARLY (est.)
min
max
$55447K
$79080K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Health Worker-Certified, Legacy Health

At Legacy's Mt. Hood Medical Center in Gresham, we're looking for a compassionate Community Health Worker-Certified to join our dedicated team. In this role, you won't just be supporting patients; you'll be their advocate, helping them navigate the often complex healthcare system. Your work will involve conducting outreach, providing education, and participating in the development of individual care goals. We're proud to have Community Health Workers who resonate with the communities they serve, sharing cultural experiences and understanding unique challenges. You will actively engage with individuals and families, assisting them in connecting with the necessary health and social services, especially for those dealing with complex medical, mental health, and chemical dependency needs. You’ll be an integral part of a collaborative team, ensuring our patients find stability and improved health outcomes. Imagine being that trusted link between healthcare professionals and the community, making a difference in people's lives every day. If you have experience in healthcare, community outreach, or social work, coupled with a drive to empower others, we want to hear from you! Join us in our mission to enhance community health and wellbeing, and let’s work together to make life better for everyone.

Frequently Asked Questions (FAQs) for Community Health Worker-Certified Role at Legacy Health
What are the key responsibilities of a Community Health Worker-Certified at Legacy?

As a Community Health Worker-Certified at Legacy, your primary responsibilities include supporting individuals and families by navigating the healthcare system. You will also conduct outreach, provide education, and help develop individual care goals for patients who may have complex medical and mental health needs. Your role is crucial in linking patients to essential health and social services in a culturally competent manner.

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What qualifications are required for the Community Health Worker-Certified position at Legacy?

To qualify for the Community Health Worker-Certified position at Legacy, you need a high school diploma or GED, with preference given to those who have undergone Community Health Worker training. A college degree or equivalent experience is also desirable, alongside two years of experience in healthcare, community outreach, or similar fields. Certification as a Community Health Worker and a valid driver’s license are mandatory.

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What skills and knowledge are essential for a Community Health Worker-Certified at Legacy?

A Community Health Worker-Certified at Legacy must demonstrate cultural knowledge and sensitivity toward the community they serve. Skills include basic medical knowledge, the ability to motivate others, and excellent communication abilities. Experience with electronic health records and familiarity with issues surrounding mental illness and substance use is also critical for effective collaboration and advocacy.

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How does a Community Health Worker-Certified at Legacy improve patient outcomes?

A Community Health Worker-Certified at Legacy enhances patient outcomes by acting as a trusted liaison between patients and the healthcare system. By addressing cultural and individual needs, they facilitate access to services and work collaboratively with patients and healthcare teams to advocate for their needs, ultimately leading to better health stabilization and improved quality of life.

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What is the work environment like for a Community Health Worker-Certified at Legacy?

The work environment for a Community Health Worker-Certified at Legacy is collaborative and community-focused. You'll interact with a diverse range of patients in various settings, including clinics, hospitals, and home environments. The role requires adaptability as you'll face different challenges and work with multi-disciplinary teams to support patients’ health and wellbeing.

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Common Interview Questions for Community Health Worker-Certified
How do you approach supporting patients with complex medical and mental health needs?

In responding to this question, highlight your experience in recognizing the challenges faced by these patients and your strategies for providing effective support. Discuss your methods for building trust and rapport, utilizing resources, and collaborating with healthcare teams to address their needs.

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Can you describe a time when you successfully connected a patient with community resources?

When answering this question, provide a specific example that showcases your ability to assess a patient's needs and your knowledge of available resources. Emphasize the positive outcomes of your connection and the impact it had on the patient’s health and wellbeing.

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What techniques do you use to motivate individuals from diverse backgrounds?

Focus on demonstrating cultural competence and sensitivity. Talk about your strategies to engage patients, listen actively to their concerns, and respect their cultural values while encouraging proactive participation in their healthcare.

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How do you handle situations where a patient is resistant to seeking help?

Describe your approach to understanding the patient’s perspective, employing empathy, and using motivational interviewing techniques to encourage them to see the benefits of seeking care. Share any successful outcomes from your strategies.

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What experience do you have with documentation and electronic health records?

Discuss your familiarity with documenting patient interactions and the importance of accurate record-keeping. Highlight your technical skills with electronic health records and any relevant training you've had that would ensure high-quality documentation.

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How do you promote health literacy among patients?

Explain how you simplify complex medical information, promote understanding of health issues, and empower patients through education. Share examples of tools or strategies you use to enhance health literacy in your community.

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Why do you believe cultural competence is crucial in community health work?

Articulate the significance of cultural competence in building trust, ensuring effective communication, and improving health outcomes. Provide examples of how you have incorporated cultural sensitivity in your past roles.

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How do you collaborate with healthcare professionals to meet patient needs?

Emphasize your experience in team settings, your communication style, and how you leverage the expertise of healthcare professionals to create comprehensive care plans tailored to individual patients’ needs.

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What motivates you to work as a Community Health Worker?

Share your passion for serving the community and the difference you hope to make in people's lives. You might mention personal experiences and how they have shaped your commitment to this line of work.

Join Rise to see the full answer
How do you stay updated on community health issues and resources?

Mention your strategies for continuous learning, such as attending workshops, participating in webinars, and engaging with professional networks to remain aware of trends and resources that affect your community.

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Our legacy is good health for: Our people Our patients Our communities Our world Our values: Respect - Treat all people w/ respect/compassion Service - Put needs of patients/their families 1st Quality - Deliver outstanding clinical services, heali...

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DATE POSTED
April 17, 2025

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