Territory Sales Representative

As a Territory Sales Representative at Legacy Restoration, your main responsibilities include generating new business through door-knocking and home inspections, calling leads, and providing exceptional customer service. You'll be expected to manage your sales pipeline effectively and close deals by presenting tailored solutions to homeowners during your first interactions. Ongoing follow-up conversations will also be part of your role to assist customers in the decision-making process.

To qualify for the Territory Sales Representative role at Legacy Restoration, candidates should possess strong goal orientation, excellent verbal communication skills, and the ability to build trust and rapport with homeowners quickly. A valid driver's license and reliable transportation are also necessary. Preferred experience includes a proven track record of success in sales or experience in the exterior restoration and construction industry.

The compensation for Territory Sales Representatives at Legacy Restoration includes a base salary of $70,000, along with the potential for significant commissions. First-year representatives typically earn between $70,000 and $85,000, while those in their second and third years can expect to make between $80,000 to $135,000, depending on their performance. Additionally, representatives receive a monthly vehicle allowance of $500, supporting their sales activities in the field.

At Legacy Restoration, the work environment for Territory Sales Representatives is dynamic and engaging, centered around a culture of excellence, accountability, and professionalism. The company encourages growth and improvement, providing you with training and support to excel in your role. You'll spend substantial time outside engaging with homeowners, contributing to a work atmosphere that values positive relationships and quality customer service.

As a Territory Sales Representative with Legacy Restoration, you'll engage in various sales activities, including door-knocking to generate leads, performing storm damage inspections on residential homes, and managing follow-up calls to guide homeowners through the decision process. Your ability to present solutions effectively and respond to customer needs will be crucial in driving successful sales outcomes.

To build rapport with potential customers, start with a friendly introduction and engage in conversation to understand their specific needs. Use active listening skills and stay genuinely interested in their concerns. Sharing relevant personal experiences and expressing empathy can also strengthen the connection and boost trust.

My follow-up strategy involves setting reminders to contact leads consistently, typically within a few days of our first encounter. I use these follow-ups as opportunities to provide additional information, answer questions, and address any concerns they might have. Building a pipeline relationship helps ensure that I remain top-of-mind for potential customers.

Handling rejection in sales is all about mindset. I view rejection as a learning experience, reflecting on what I could have done differently while viewing each 'no' as a step closer to a 'yes'. Maintaining a positive attitude and focusing on ongoing opportunities allows me to stay motivated and resilient.

To prioritize leads and manage my sales pipeline effectively, I assess the potential of each lead based on their engagement level and urgency to make a decision. I utilize CRM systems to track interactions and set reminders for follow-ups, ensuring that I maintain a structured approach and focus on high-potential leads.

My experience in sales and customer service has prepared me for the Territory Sales Representative role by equipping me with strong communication skills and a customer-centric approach. I have successfully closed deals in previous positions, which has taught me the intricacies of managing customer relationships and adapting my sales techniques to meet diverse customer needs.

To conduct a storm damage inspection, I would first explain the process to the homeowner to ensure they feel comfortable. I would then systematically check the roof, siding, and gutters for visible damage, documenting findings and taking detailed notes. Providing the homeowner with a clear overview of the inspection results will help them understand the situation better.

Successful Territory Sales Representatives exhibit traits such as resilience, effective communication skills, empathy, and goal orientation. They can quickly build rapport with customers, adapt their approach to different personalities, and maintain a positive outlook even in challenging situations.

I have experience using various CRM systems to manage sales pipelines, including Salesforce and HubSpot. These tools allow for systematic lead tracking, detailed customer profiles, and timely follow-up reminders, resulting in streamlined processes and improved sales effectiveness.

Preparation for meetings or presentations involves researching the homeowner's history and needs prior to our engagement. Creating a tailored presentation that addresses potential concerns and showcasing relevant success stories gives me confidence and enhances the homeowner's trust in my recommendations.

I am excited about the opportunity to work for Legacy Restoration because of its outstanding reputation in the exterior restoration industry and its commitment to customer satisfaction. The company's core values resonate with my professional ethos, and I’m motivated to contribute positively to homeowners' experiences while growing my sales career in such a supportive environment.