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Product Owner II (Underwriting Domain)

Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.DescriptionCome join the Business Agility organization within Global Risk Solutions (GRS) as a Product Owner supporting the Underwriting Risk Rating and Pricing portfolio! Our portfolio is working on exciting work to help our commercial underwriters rate and price insurance policies more efficiently to ensure we are writing profitable business, quickly servicing our customers, while remaining competitive in the industry. This is an exciting space that has wide-ranging impact and the chance to work on complex, challenging problems that directly drive GRS top strategic objectives!We are looking for a Product Owner II to contribute to the Risk Rating and Pricing portfolio, building out the Runway and strategy of initiatives that impact our Rating and Pricing and involve our tech teams across the whole portfolio. This PO will collaborate closely with other portfolios within Business Agility, as well as product owners within the Rating and Pricing portfolio to ensure alignment on the vision and execution of the Underwriting solutions that we build. The PO will help manage the intake of new requests from our customers in order to prioritize requests. Experience within the Underwriting space is preferred- bonus if candidate has experience with rating and pricing technology/ processes.If the selected candidate lives within 50 miles of a GRS office, then the selected candidate must come into the office two days/week. This policy is subject to change.The selected candidate must be able to work standard EST/CST hours, with EST hours preferred.As a member of the Agile team, the Product Owner represents the voice of the customer and the organization through the delivery of business value. This person works closely with stakeholders (business and technology), including LOB leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. This person understands customers` problems in detail and ensures the problems are clearly defined, prioritized and the right squads within Risk Rating and Pricing are involved in building out the solution. The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the portfolio can provide the highest value to the customer through the lens of the portfolio. This person collaborates with other PO's, tech squads, architects, and engineers within the Risk Rating and Pricing portfolio and across other Business Agility portfolios to develop a deep understanding of the technologies and systems they support.• Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the product vision. Communicates product and vision to portfolio squad/s teams and other squads/teams outside their portfolio/functional area.• Owns and maintains the portfolio and initiative backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.• Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.• Works with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.• Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently.• Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with?desired outcomes.• Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.• Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio.• Collaboratively builds the product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities.• Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity.Qualifications• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting.• Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.• Able to influence a diverse group of stakeholders; strong leadership skills.• Able to make difficult and quick decisions daily.• Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.• Experience in the insurance industry preferred.• Knowledge of relevant products and portfolio preferred.• Strong experimental mindset to drive innovation amongst uncertainty.About Us• *This position may have in-office requirements depending on candidate location.**At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusionWe value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices• California• San Francisco• Los Angeles• PhiladelphiaEmployment Type: FULL_TIME
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What You Should Know About Product Owner II (Underwriting Domain), Liberty Mutual Insurance

Exciting times are ahead as we invite you to join Liberty Mutual as a Product Owner II in the Underwriting Domain, right in the heart of Dover, NH! In this pivotal role, you'll be at the forefront of our Global Risk Solutions business, driving innovation within our Risk Rating and Pricing portfolio. If you thrive on solving complex problems and are passionate about enhancing insurance underwriting processes, this position is made for you. You will collaborate with cross-functional teams, ensuring alignment across various portfolios and that our solutions meet the needs of our customers efficiently. Your expertise will be instrumental in managing the backlog, prioritizing features, and refining user stories that directly impact our underwriting mission. Working closely with business and technology stakeholders, you will communicate the product vision and set expectations for delivery, all while helping to cultivate a culture of agility designed for great outcomes. We believe in fostering a workplace that values openness, inclusion, and respect—a place where your contributions are both recognized and celebrated. If you have experience in underwriting and enjoy collaborating in an agile environment, you may find that this role offers fulfilling challenges that align with your career aspirations. Join us at Liberty Mutual, where we are committed to helping you embrace today and confidently pursue tomorrow, all while making a positive impact in the insurance industry.

Frequently Asked Questions (FAQs) for Product Owner II (Underwriting Domain) Role at Liberty Mutual Insurance
What are the responsibilities of a Product Owner II at Liberty Mutual?

As a Product Owner II at Liberty Mutual, your main responsibilities will include defining and prioritizing features for the Risk Rating and Pricing portfolio, managing the team backlog, and collaborating with various stakeholders to ensure that the product development aligns with strategic priorities. You will lead discussions about user stories, support agile ceremonies, and represent the voice of the customer throughout the process.

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What qualifications are required for the Product Owner II role at Liberty Mutual?

To be considered for the Product Owner II position at Liberty Mutual, candidates should hold a Bachelor's degree in a relevant field and have a minimum of 3 to 5 years of experience in agile teams, alongside 7 years in business, technology, or consulting. Familiarity with the insurance industry and experience in underwriting are preferred, along with strong leadership and problem-solving skills.

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What is the company culture like at Liberty Mutual for Product Owner II roles?

At Liberty Mutual, the culture emphasizes openness, inclusivity, and respect. As a Product Owner II, you will find a collaborative environment where innovation and diverse perspectives are encouraged. The company has been recognized as a great place to work, and they actively support employees' career growth within an environment that values contributions to teamwork and success.

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How does the Product Owner II position contribute to the Underwriting Risk Rating and Pricing at Liberty Mutual?

The Product Owner II plays a crucial role at Liberty Mutual by prioritizing and guiding the development of solutions that improve the efficiency of underwriting processes. This includes collaborating with tech teams, aligning stakeholder interests, and ensuring that the solutions provided meet customer needs and industry standards. Your work directly impacts the company’s profitability and strategic objectives.

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Are there opportunities for career development as a Product Owner II at Liberty Mutual?

Yes, Liberty Mutual is committed to employee development and provides ample opportunities for career growth as a Product Owner II. The company supports ongoing training, mentorship, and advancement within the organization to help you enhance your skills and achieve your professional goals while contributing to company success.

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Common Interview Questions for Product Owner II (Underwriting Domain)
What is your experience with Agile methodologies as a Product Owner?

When discussing your experience with Agile methodologies, highlight specific projects where you successfully implemented Agile practices. Describe your role in the process, how you facilitated Agile ceremonies, and any challenges you overcame to maintain team alignment and efficiency.

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How do you prioritize the backlog as a Product Owner II?

In response, explain your approach to backlog prioritization, discussing techniques such as stakeholder feedback, value assessment, and urgency. Highlight any frameworks you've used, followed by demonstrative examples from your experience where you successfully managed the backlog.

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Can you provide an example of how you resolved a conflict within your team?

Use the STAR method (Situation, Task, Action, Result) to convey a specific instance when you mediated conflict. Describe the situation, the actions you took to facilitate communication and understanding, and the positive results that followed.

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What strategies do you employ to gather and define user stories?

Discuss your techniques for gathering user stories, such as interviews, workshops, and surveys. Emphasize your experience in involving both customers and stakeholders, and how you ensure that the stories align with business goals and user needs.

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How do you ensure alignment between IT and business goals?

Explain how you facilitate regular communication and collaboration between IT and business teams. Provide examples of past experiences where you played a key role in aligning goals through stakeholder meetings, shared language, and direct involvement in the project lifecycle.

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What are some metrics you use to measure product success?

Outline the key performance indicators (KPIs) you track to measure product success, such as user adoption rates, customer satisfaction scores, and revenue impacts. Share specific examples on how these metrics influenced your product decisions.

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How do you manage stakeholder expectations.

Discuss your strategies for managing stakeholder expectations, which may include regular updates, clear communication of product vision, and involving stakeholders in prioritization discussions. Highlight an example to illustrate your approach effectively.

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What is your experience with the insurance industry, particularly in underwriting?

Here, you would want to emphasize any specific roles or projects you've undertaken related to the insurance industry. Discuss your familiarity with underwriting processes, risks, and pricing technology that would align with the expectations for the Product Owner II role.

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How would you handle a situation where the development team disagrees with your prioritizations?

Describe your approach to conflict resolution, emphasizing the importance of open dialogue, collaboration, and revisiting the data behind prioritizations. You can detail a scenario in which you successfully navigated such a disagreement.

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What do you find most challenging about being a Product Owner II?

Reflect on your personal experiences. Talk about challenges such as balancing customer demands with development capabilities and how you manage these situations to ensure successful product delivery while maintaining team morale.

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At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. In business since 1912, and headquarter...

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December 22, 2024

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