Business Development Manager - Balkans and Eastern Europe

As a Business Development Manager at Lighthouse, you will focus on sourcing potential client opportunities, conducting product demos, and engaging in contract negotiations. Your primary goal is to expand our client base in the Balkans and Eastern Europe by building meaningful relationships and responding swiftly to inquiries.

For the Business Development Manager role at Lighthouse, a Bachelor's Degree in Hospitality, Business, or a related field is required. Additionally, candidates should have a minimum of 1-2 years of experience in business development within a SaaS environment, particularly in hospitality, and must be fluent in English and Polish.

Lighthouse offers a flexible working environment, unlimited time off, and extensive health insurance packages for its Business Development Managers. Plus, you'll join a high-performing team that prioritizes creativity, collaboration, and personal development to help you achieve your full potential.

Essential skills for a successful Business Development Manager at Lighthouse include strong communication and relationship-building abilities, a hunter mentality for acquiring new clients, familiarity with CRM systems like Salesforce, and a genuine passion for the travel industry.

At Lighthouse, Business Development Managers have plenty of opportunities for growth, as you will collaborate with a diverse team of 130 sales professionals globally. You'll learn from experienced leaders and have the chance to contribute directly to the company's success and market expansion.

In my previous role, I effectively utilized a variety of tools, including cold calling and email campaigns, to generate leads. I also engaged in networking and industry events to build relationships that led to valuable opportunities.

I believe in open communication during contract negotiations. By thoroughly understanding the client's needs and clearly articulating the value of our products, I ensure a win-win situation that satisfies both parties.

I prioritize regular check-ins and personalized communication with clients to ensure they feel valued. Additionally, I collaborate with our Product Development team, passing along client feedback to enhance our offerings and strengthen client ties.

I am very familiar with the hospitality industry, having followed trends such as the rise of digital marketing, increased demand for personalized experiences, and the emphasis on data-driven decision-making, which I believe will continue to shape the industry.

I bring a combination of industry knowledge, a strong hunter mentality, and a passion for innovation. My ability to tailor solutions to meet clients' specific needs will help drive growth and strengthen relationships at Lighthouse.

In a previous role, I encountered a dissatisfied client due to a product issue. I took the initiative to address their concerns personally and organized a follow-up session where we discussed their needs, ultimately leading to their satisfaction and an upsell opportunity.

Success in a Business Development role, to me, is measured through achieving sales targets, acquiring new clients, and enhancing client satisfaction. I also focus on personal development and contributing to team efforts.

I find CRM systems like Salesforce essential for tracking leads, managing communications, and analyzing performance. Additionally, marketing automation tools can significantly aid in outreach efforts and lead generation campaigns.

I believe in researching the cultural nuances and business practices of each country. Tailoring my approach based on regional preferences allows for more effective communication and relationship building in diverse markets.

I am motivated by the challenge of meeting targets and the opportunity to help clients achieve their goals through our innovative solutions. The dynamic atmosphere at Lighthouse and the chance to work with passionate teammates also inspire me to excel.