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Lead Product Manager

About Us

LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.

While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions.

Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page!

Where You’ll Work

This position can be based out of Boston, Emeryville, Indianapolis, New York City, or Washington D.C.

Authorization to work in the U.S. is a precondition of employment.

What You’ll Do

As a Lead Product Manager, you'll own the product roadmap and its prioritization. You'll collaborate with all departments to make product-market fit undeniable for our enterprise product vision: an efficient, high-quality word factory for enterprise.

You'll work closely with GTM and engineering to develop a strong product culture that minimizes lead times and maximizes total value delivered to customers. You will build intuitive solutions, and improve the overall customer experience.

In particular, you will own and drive the development of our Connectors, API, and other commercial applications, ensuring seamless integration between our platform and our customers’ ecosystems. Your work will focus on scaling the functionality and adoption of our integrations, supporting API-first workflows, and creating tools that empower users to maximize the value of Lilt’s platform in their commercial applications.

Key Responsibilities:

  • Outcomes - own your OKRs, ensure proper instrumentation is included in every launch, measure your outcomes, and iterate

  • Voice of the User - execute on a product discovery process to become the in-house expert on the developer-facing aspects of our system

  • Roadmap - own the product roadmap for developer-facing features

  • Discovery - do quantitative and qualitative analysis, conduct 1:1 interviews, and review product instrumentation; partner with design, internal stakeholders, and Enterprise customers to iterate on ideas/prototypes before moving to delivery

  • Delivery - partner with engineering to write PRDs/epics/stories, participate in sprint planning, stand-ups, acceptance criteria testing, and retros. Create a strong working relationship within your delivery team

  • Go To Market - communicate upcoming product launches, product performance, and author knowledge base articles and blog updates to evangelize your team's product contributions

Skills and Experience:

  • 3+ years Product Management experience preferably for a SaaS company

  • Excellent writing skills with the ability to create clear user stories and achieve alignment across technical and non-technical stakeholders

  • Concise and engaging communication across customer-facing interactions and technical and non-technical internal stakeholder discussions

  • Strong curiosity and empathy when learning about users, plus the ability to create actionable plans for improvement through the product 

  • History of innovation with examples of developing new technical, engineering and/or manufacturing/production processes.

  • Demonstrated ability to gather, organize, and synthesize significant and diverse information (for example, in non-traditional backgrounds, such as journalism or consulting)

  • Experience with AI/ML systems highly preferred

  • General understanding of translation and/or localization services or experience with AI/ML systems is a plus

Our Story

Our founders, Spence and John met at Google working on Google Translate.  As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside 

the company and left to start a new company to address this need – LILT. 

At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

Benefits:

  • Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays

  • Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability

  • Paid parental leave is provided after 6 months.

  • Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

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Average salary estimate

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$120000K
$140000K

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What You Should Know About Lead Product Manager, Lilt

Join LILT as a Lead Product Manager and dive headfirst into the exciting world of AI-driven enterprise translations! Based in Washington, you'll be at the forefront of transforming how global organizations, like Intel and Canva, harness the power of our advanced Contextual AI Engine. In this role, you'll shape the product roadmap and work closely with cross-functional teams to ensure our solutions deliver exceptional value to our clients. Your creativity will shine as you enhance the customer experience, driving the development of innovative Connectors, API, and commercial applications. Your impact will be measurable—own your OKRs and collaborate with engineering to meet user needs. With a blend of in-office camaraderie and remote flexibility, you'll enjoy the best of both worlds while leading the charge to make our enterprise product truly indispensable. If you're passionate about product management and ready to make waves in AI technology, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Lead Product Manager Role at Lilt
What are the main responsibilities of the Lead Product Manager at LILT?

The Lead Product Manager at LILT holds pivotal responsibilities including owning the product roadmap, collaborating with various departments to ensure product-market fit, and enhancing the customer experience by developing intuitive solutions and driving integrations. This role is key in managing the product lifecycle and guarantees that all outcomes are aligned with the overall objectives of the company.

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What qualifications are needed for the Lead Product Manager role at LILT?

LILT seeks candidates with at least 3 years of Product Management experience, preferably within a SaaS environment. Strong writing skills for creating user stories, the ability to engage with both technical and non-technical stakeholders, and a history of innovative thinking are essential. Experience with AI/ML systems and knowledge of the translation and localization fields can greatly enhance your application.

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How does the Lead Product Manager at LILT contribute to product discovery?

In the Lead Product Manager role at LILT, you will engage in a comprehensive product discovery process, utilizing both quantitative and qualitative analyses. You'll conduct 1:1 user interviews, collaborate with design teams, and gather feedback from internal stakeholders and clients to iterate and refine product ideas before moving on to development. This ensures that the solutions you create will be user-centric and innovative.

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What kind of projects will the Lead Product Manager work on at LILT?

As the Lead Product Manager at LILT, you'll be entrusted with exciting projects that involve developing and enhancing Connectors, APIs, and commercial applications. You will also focus on scaling integrations and creating tools that empower users, ultimately helping clients maximize the value derived from LILT’s platforms. Your projects will significantly impact how organizations leverage AI for translations.

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What work culture can a Lead Product Manager expect at LILT?

At LILT, the work culture promotes both collaborative in-office experiences and productive remote work, allowing for a balanced workflow. You will join a vibrant team that thrives on innovation, creativity, and communication, fostering an environment where every team member's contributions are valued, and opportunities for growth are encouraged.

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Common Interview Questions for Lead Product Manager
Can you describe your experience with product management in a SaaS environment?

In your response, focus on specific projects where you successfully managed the product lifecycle, describing the methodologies you used, how you handled cross-team collaboration, and the results achieved. Emphasize your understanding of user needs and examples of how you iterated on products based on user feedback.

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How do you prioritize features on your product roadmap?

Discuss your approach to utilizing data, customer feedback, and business objectives to prioritize features. Highlight how you balance immediate user needs with long-term strategic goals and how you communicate these priorities to stakeholders.

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What strategies do you use for effective product discovery?

Explain the techniques you employ during product discovery, such as user interviews, competitive analysis, and journey mapping. Provide examples showcasing how these strategies led to breakthrough insights that shaped successful product features.

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Describe a time when you had to manage conflicting priorities among stakeholders.

Share a specific example where you effectively navigated differing opinions from stakeholders. Talk about how you facilitated discussions to align everyone on common goals, and demonstrate your conflict resolution skills.

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What role does user feedback play in your product management process?

Describe how you collect user feedback, the tools you utilize for analysis, and how you implement changes based on that feedback. Provide any metrics that illustrate your positive impact on user satisfaction and product enhancements.

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How do you measure the success of a product launch?

Detail the KPIs and success metrics you track post-launch, such as user engagement, retention rates, and overall satisfaction. Share examples showing how you iterated on these metrics to improve future product offerings.

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What experience do you have working with APIs and integrations?

Discuss your familiarity with API design and how you have leveraged integrations in previous roles to enhance product functionality. Highlight any specific tools or platforms you've worked with, showing your capability to drive seamless user experiences.

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Can you provide examples of how you've fostered product culture in your previous roles?

Reflect on how you’ve promoted collaboration and innovation within teams. Mention initiatives you've led that impacted the company’s product culture, such as knowledge sharing sessions or product showcases.

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How do you stay updated with industry trends and user needs?

Outline the resources you rely on, such as industry publications, conferences, and online communities. Discuss any networks you've built and how they help you stay attuned to the latest trends affecting product management and AI technologies.

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Why do you want to work at LILT as a Lead Product Manager?

Express your passion for exploring AI solutions in enterprise translations and how LILT's mission resonates with you. Share your enthusiasm for contributing to a cutting-edge technology that redefines user experiences across languages globally.

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Lilt's mission is to make the world's information accessible to everyone regardless of where they were born or which language they speak.

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Full-time, hybrid
DATE POSTED
January 8, 2025

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