Direct-to-Consumer Sales Manager II

As a Direct-to-Consumer Sales Manager II, your primary responsibilities include overseeing daily operations of our prescription e-commerce platform, managing order fulfillment and inventory, and collaborating with cross-functional teams like sales and logistics. You'll also analyze sales performance and work on optimizing processes to ensure operational excellence.

To qualify for the Direct-to-Consumer Sales Manager II position, candidates should possess at least 5 years of experience in business, e-commerce, or marketing, with strong communication skills and attention to detail. A BA/BS degree is necessary, and experience in the prescription optical industry is preferred.

The Direct-to-Consumer Sales Manager II plays a critical role in driving sales growth by managing our optical product catalog, ensuring accurate order fulfillment, and developing promotional strategies. By analyzing key performance indicators and collaborating with other departments, you will implement effective sales initiatives that enhance customer experience and drive revenue.

Valuable experience for the Direct-to-Consumer Sales Manager II role includes a background in e-commerce, particularly with consumer tech or CPG brands. Furthermore, any experience establishing operational strategies and working within diverse sales distribution channels will be advantageous in this role.

Yes, the Direct-to-Consumer Sales Manager II role allows for both onsite and remote work, especially for candidates located within the Seattle area or the Pacific Timezone. This flexibility supports our commitment to work-life balance while maintaining teamwork and collaboration.

In responding to this question, focus on specific platforms you've managed, key challenges you faced, and how you enhanced operational efficiencies and increased sales. Be sure to mention the impact of your strategies on overall business performance.

Discuss your methodologies for maintaining optimal inventory levels, forecasting demand, and addressing issues like supply chain disruptions. Sharing specific examples where your approach led to reduced costs or improved fulfillment rates would be effective.

Highlight your communication skills and provide examples of successful projects where collaboration led to improved outcomes. Emphasize your ability to align team goals and facilitate discussions to foster teamwork.

When answering, detail the goals of the campaign, the steps you took to execute it, and the results achieved. Quantifiable outcomes such as increased sales or customer engagement will make your answer more compelling.

Discuss your experience with key performance indicators and data analytics tools you use. Talk about how you've used data-driven insights to pivot strategies and enhance sales outcomes, underscoring your analytical mindset.

Explain specific frameworks or methodologies you adopt to sustain high performance, such as continuous improvement processes. Illustrate your approach with real-world scenarios where you made a difference.

Providing a constructive approach to conflict resolution is key. Share past experiences where you navigated challenges diplomatically, ensuring you maintained strong professional relationships while achieving favorable outcomes.

Talk about your commitment to ongoing learning—whether through workshops, conferences, or research— to stay informed on industry trends. Sharing particular resources or networks you've found valuable can enrich your answer.

Provide a compelling narrative about identifying the need for change, the steps you took to lead the transition, and the results. This will demonstrate your leadership skills and capacity for strategic thinking.

Articulate your perspective on how leveraging technology—including tools for data analysis, customer engagement, and inventory management—can enhance the sales process. Citing specific technologies or software you've used will strengthen your response.