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Workplace Site Manager

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role, due to the team's business needs, requires employees to be physically present in the specified office full-time. This helps to ensure you are best equipped to be successful and have the experience you need to fulfill the responsibilities of the role. 

LinkedIn’s Global Workplace Services organization is responsible for designing and delivering facilities and services that reflect LinkedIn’s culture to create an environment where people love to come to work, interact with their colleagues, and deliver exceptional results.  We are looking for an exceptional individual that has experience leading workplace operations (inclusive of facility, property management, food service, office services, physical security, project management, space management, and events) in a high-growth facility. The Workplace Site Manager reports to the Workplace Manager – South Bay and contributes to Workplace initiatives across AMER- West. 

Responsibilities:  

  • Oversees the delivery of all IFM partner services including: building engineering, space planning, reception operations, shipping and receiving, janitorial, and landscaping. 
  • Support the Workplace Manager – South Bay in the development and delivery of all workplace services at LinkedIn’s South Bay campus.  
  • Experience managing a wide range of programs including: physical security, new hire orientation, cafe operations, breakrooms, events, subtenancy, transportation, energy savings and waste diversion initiatives through a distributed team of partners and personnel.  
  • Understand local team’s business strategies and priorities and translate them to Workplace requirements that directly support the business, with the objective to deliver necessary space and services proactively.  
  • Build and maintain meaningful business relationships with leadership and key stakeholders.  
  • Support development and management of the operating and capital budget.  
  • Inspire LinkedIn teams to work together towards productive, responsible utilization of space and resources that support LinkedIn’s business requirements, mission, and culture.   
  • Provide input to internal Workplace partners, LinkedIn’s global design, real estate, and functional program teams to ensure strategies and programs are the right fit for the South Bay campus.  
  • Accountable for making guests and employees feel like the office is a unique, welcoming, and efficient place to work and visit.  
  • Liaise with IT, HR, Finance and Procurement to ensure that Workplace objectives are supported; operate as liaison for all Workplace objectives & commitments locally.  
  • Oversee the efficient delivery of services with detailed focus on quality, cost, and timeliness; Lead various service partners and personnel to LinkedIn’s standards of excellence.  
  • Proactively identify and recommend opportunities that focus on better methods to achieve objectives which may include process efficiencies, quality improvement, risk mitigation, cost improvements and any other relevant factors that influence workplace effectiveness.  
  • Liaise with landlords and property management teams with clear communication and transparency on maintenance, project needs, vendors, timelines and coordination.  
  • Implement standardized / best practice processes that create maximum efficiencies.  
  • Proactively manage all maintenance work that affects our space; resolve issues in compliance with proper work methods and regulations.  
  • Coordinate Environmental, Health and Safety (EH&S) programs to ensure compliance and effective execution for emergency preparedness, regulatory compliance and employee advocacy. 
  • Manage ad hoc project management and any associated duties as needed.  
  • Support expansion of onsite amenities program 

Qualifications

Basic Qualifications:  

  • BA/BS degree or equivalent experience in facilities management, Corporate Real Estate Management, Accounting/Finance or Business Administration.   
  • 7+ years of real estate management experience in a commercial high-rise, campus environment or property portfolio management experience.   
  • Experience with a demonstrated background of vendor management for facility related services. 
  • Experience with working in a dynamic environment with changing priorities and evolving workplace needs. 
  • Work in an office 5 days a week and able to travel/support within North America when necessary.  

Preferred Qualifications:  

  • Experience directly managing full range of workplace services through expansion & growth.  
  • Strong background with building partnership and alignment with key stakeholders.  
  • Curious and innovative thinker who has created and evolved workplace programs to elevate the employee experience. 
  • Proven ability to develop and execute complex projects and programs on schedule and on budget.  
  • A persuasive and credible communicator who can earn the trust of colleagues and business leaders.  
  • Excellent collaborator, capable of working with others to find solutions to complex problems and leading teams towards shared goals with and without authority.  
  • Proficiency in creating and overseeing preventative/corrective maintenance programs.  
  • Exceptional negotiator who is experienced in all varieties of facilities contracts.  
  • Strong financial management skills, specifically budget planning, accrual accounting, and variance reporting.  
  • Highly effective vendor management experience focused on providing timely, effective, high-quality solutions.  
  • Able to understand and immerse oneself with the unique LinkedIn culture and ensure facilities plans are consistent with it. 

 Suggested Skills:

  • Supplier Management
  • Conflict Resolution
  • Self Starter
  • Key Stakeholder Engagement

​​LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is [$106,000 - $172,000]. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific office location. This may be different in other locations due to differences in the cost of labor.  

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

#LI-Onsite

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$139000 / YEARLY (est.)
min
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$106000K
$172000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Workplace Site Manager, LinkedIn

At LinkedIn, we believe in transforming the work experience, and our Workplace Site Manager plays a pivotal role in this mission. Located in the vibrant Mountain View, CA, this position requires someone who thrives in a dynamic environment, ensuring our South Bay campus is not just an office, but a welcoming hub of innovation and collaboration. In this role, you'll oversee the delivery of vital services, from building engineering to janitorial operations, engaging with various stakeholders to create a thriving workplace atmosphere. You'll work closely with our Workplace Manager to design and deliver services that are not only efficient but also reflect the unique culture of LinkedIn. As you manage a diverse range of programs, you'll be pivotal in enhancing our office environment through effective space planning and resource management. Your capacity to build relationships and communicate with team members and partners across departments will be crucial, fostering an environment where teams can excel. Plus, with a focus on health and safety compliance and maximizing workplace efficiency, your contributions will directly impact our team's success. If you have a knack for turning challenges into opportunities while keeping a sharp eye on budgets and operations, you’re the leader we are looking for to join our LinkedIn family and help us shape the workplace of the future!

Frequently Asked Questions (FAQs) for Workplace Site Manager Role at LinkedIn
What are the key responsibilities of a Workplace Site Manager at LinkedIn?

The Workplace Site Manager at LinkedIn is responsible for overseeing all integrated facility management services, which include building engineering, reception operations, and janitorial services. You'll support the Workplace Manager to ensure the South Bay campus meets the evolving needs of employees while maintaining service quality and efficiency. It's all about creating an inviting, high-functioning space where teams can collaborate effectively.

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What qualifications do I need to become a Workplace Site Manager at LinkedIn?

To excel as a Workplace Site Manager at LinkedIn, you'll need a BA/BS degree or equivalent experience in facilities management or a related field, along with a minimum of 7 years of experience in real estate management. A proven track record in vendor management and project execution in a commercial environment is also essential to set you up for success in this role.

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How does the Workplace Site Manager contribute to the culture at LinkedIn?

The Workplace Site Manager plays a vital role in fostering LinkedIn’s culture by ensuring the workspace is inviting and conducive to collaboration. By managing services and support systems effectively, they help create an environment where employees feel valued and inspired to work together. Their input directly influences how the workplace reflects LinkedIn's commitment to trust, care, inclusion, and teamwork.

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What skills are essential for a Workplace Site Manager to be successful at LinkedIn?

Key skills for a Workplace Site Manager include strong communication and negotiation abilities, effective vendor management, and financial management skills. A curious and innovative mindset is crucial for developing programs that elevate the employee experience. Moreover, effective collaboration with various departments ensures workplace strategies align with LinkedIn’s mission and operations.

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What does the typical work schedule look like for a Workplace Site Manager at LinkedIn?

The Workplace Site Manager at LinkedIn will be required to work full-time at the Mountain View office, typically 5 days a week. Flexibility in travel within North America may be necessary to meet the demands of operational oversight and maintenance coordination. Your commitment to being physically present supports the effective management of the facilities and services essential for a high-performing workspace.

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Common Interview Questions for Workplace Site Manager
Can you describe your experience with facilities management?

When answering this question, focus on specific experiences where you led facility management initiatives. Include examples of how you managed operations, partnerships with service providers, and any challenges you overcame to demonstrate your ability to manage complex facilities effectively.

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How do you prioritize competing tasks in a dynamic workplace environment?

Highlight your organizational skills and any tools you use to manage tasks, such as priority matrices or project management software. Provide a specific example where you successfully prioritized tasks to meet deadlines without compromising service quality.

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What strategies do you use to build relationships with stakeholders?

Discuss your approach to engaging with stakeholders, such as proactive communication, regular updates, and active listening. Provide an example of a successful collaboration that led to improved workplace services or initiatives through strong stakeholder engagement.

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How do you ensure compliance with health and safety regulations?

Share your methods of staying informed about health and safety regulations, such as regular training sessions, and describe how you implement these practices in your previous roles to ensure a safe workplace for all employees.

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What tools or techniques do you use to manage budgets effectively?

Talk about your experience with budget planning and financial tracking tools. Include a specific example of how you managed a project on budget and helped identify cost savings without sacrificing quality.

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Can you describe a time you improved workplace efficiency?

Detail a specific scenario where you identified inefficiencies in workplace operations and the steps you took to address them. Highlight the outcomes of your actions, such as time saved or improved employee satisfaction.

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What experience do you have managing vendor relationships?

Enlighten the interviewer on your experience by mentioning specific vendors you've worked with, the nature of those partnerships, and any successful projects that resulted from good vendor management. Discuss negotiation strategies that helped foster positive relationships.

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How do you handle conflicts within a team you're leading?

Share your conflict resolution strategy, which could include communication strategies, mediating discussions, and assessing differing perspectives. Illustrate with a real-life example to show your approach in action.

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How do you assess and respond to changing workplace needs?

Focus on your proactive approach to monitoring workplace trends and soliciting feedback from employees. Give an example of a time you adapted services or space management strategies in response to changing team needs.

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What do you think makes a workplace truly engaging and productive?

Discuss elements such as a supportive culture, collaboration spaces, and facilities that cater to employees' needs. Support your perspective with examples of practices from your previous experiences that promoted an engaging workplace.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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DATE POSTED
January 12, 2025

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