Job details

Team Member - Waukee

LOF Xpress™ Oil Change is currently seeking a highly organized and energetic individual to join our team as a Team Member working shifts Monday through Friday (shifts vary between 5:45am-7:30pm) as well as Saturday and Sunday in Ames. As a Team Member, you will be responsible for providing a fast, reliable, and friendly service to our customers. You will be working in an automated process that begins with kiosks and requires you to maintain the machines, operate the drive-thru window, and perform the services the customer requests. The successful candidate will have excellent customer service skills, be able to work in a fast-paced environment, and be able to work well in a team environment.

LOF Xpress™ Oil Change is not just another quick-lube. Our company was built on a simple yet valuable concept - providing lube, oil, and filter changes in minutes without ever having to get out of the car. We strive to provide a quick-lube experience that is fast, reliable, and hassle-free. Our entire process is automated, from the kiosks that allow you to choose your services, to the audio and video recording of the services provided and shown on monitors for your convenience. We are changing oil changes.

Responsibilities

Create a welcoming experience for each customer by greeting each individual.
Safely and accurately operate company-owned tools and machinery.
Work at a fast pace to meet speed of service expectations for LOF Xpress services.
Accurately explain and recommend services to customers.
Perform lube, oil, and filter changes within minutes, and on occasion, without customers having to leave their vehicles.
Operate the point-of-sale system and handle money accurately.
Adhere to all safety rules, conduct guidelines, and performance expectations as specified by the Team Member Handbook and Safety Manual.
Promote and participate in a positive team culture.
Report to all shifts on time, when scheduled, and work a varied work schedule, based on business needs.
Be willing to cross-train and work in all areas of the facility.
Participate in facility maintenance by participating in daily cleaning tasks and routine maintenance, including weather related tasks and tool organization and maintenance.

High school diploma or equivalent.
Ability to work in a fast-paced environment.
Excellent customer service skills.
Strong communication and interpersonal skills.
Ability to work well in a team environment.
Attention to detail and accuracy.
Availability to work flexible hours.
No previous lube technician experience is required, we will train.

Physical Demands and Work Environment

Extended periods of time standing on hard surfaces, such as concrete floors
Exposure to loud noises and fumes
Exposure to outdoor conditions such as heat, cold, rain, and snow
Frequent need to push, pull, climb (stairs, step stools, ladders), bend at the knees and waist, twist at the waist, turn head-neck-shoulders; raise and hold arms overhead, grasp and hold tools and other items with your hands
Ability to lift and move work-related items up to 50 pounds
Ability to use power tools, cutting tools, and other tools as necessary

A valid and current Driver's License is required.

Competitive pay commensurate with experience/qualifications
Competitive Benefits

Paid Time Off
401(k) Retirement
Medical, dental, and vision insurance offered for full time positions with a short waiting period

Comprehensive on-the-job training is provided for all departments/levels

Ability to use facilities to work on personal vehicles

Compensation

$16 - $18 / hour based on experience in the automotive industry

LOF-Xpress™ Oil Change is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Average salary estimate

$35360 / YEARLY (est.)

min

max

$33280K

$37440K

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What You Should Know About Team Member - Waukee, LOF Xpress™ Oil Change

Join the energetic team at LOF Xpress™ Oil Change as a Team Member! Located in Waukee, this role is perfect for those who thrive in a fast-paced environment and love providing exceptional customer service. As a Team Member, you will be an essential part of our innovative oil change process that combines automation and efficiency. Your day will include operating kiosks, maintaining our advanced machinery, and assisting customers at the drive-thru window. We pride ourselves on offering quick, reliable service without the hassle of leaving the car. Your responsibilities will include greeting customers warmly, managing the point-of-sale system, and performing lube, oil, and filter changes efficiently. You will be supported by a dynamic team culture where collaboration is key. No prior experience is required, as we provide comprehensive training for all new members. With flexible shifts and a work schedule dedicated to business needs, your commitment to teamwork and attention to detail will shine in this role. Enjoy competitive pay, benefits, and the unique opportunity to work on your vehicle in our facilities! Explore a new way to provide service with LOF Xpress™ Oil Change, where we’re revolutionizing the oil change experience together.

Frequently Asked Questions (FAQs) for Team Member - Waukee Role at LOF Xpress™ Oil Change

What are the responsibilities of a Team Member at LOF Xpress™ Oil Change?

As a Team Member at LOF Xpress™ Oil Change, your responsibilities will include greeting customers, operating company machinery, conducting lube, oil, and filter changes, and accurately recommending services. You'll work in a fast-paced environment, ensuring each customer receives quick and efficient service while maintaining a positive team culture.