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Beer Den/Wine Clerk PT 12pm-8pm image - Rise Careers
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Beer Den/Wine Clerk PT 12pm-8pm

Overview

To grow community through building guest loyalty and maximizing profits by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience.

Responsibilities

1. Educate guests on product attributes and information and provide guidance for specific needs/preferences.

2. Ensure marketing and brand materials and tools are properly displayed, maintained and utilized including, signage, prices, flyers, etc.

3. Maintain the sanitation and appearance of the Beer Den/Sunmill Wines.

4. Work with category managers and suppliers to ensure proper pricing and product selection.

5. Train other Beer Den/Wine clerks and ensure information is correct and available for all hosts who work in the Beer Den/Sunmill Wines.

6. Conduct tastings as needed in the Beer Den/Sunmill Wines as well as for in-store demos or promotions.

7. Follow all state laws governing the sampling, sale and purchasing of beer and wine.

8. Wash and prepare growlers according to established practices.

9. Fill growlers upon request by the guest according to established filling, sealing and labeling standards.

10. Maintain inventory of growlers, glass, lids and all other Beer Den and wine supplies through monitoring and ordering.

11. Announce specials and sale information on the PA system.

12. Perform all other duties as assigned by management.

Qualifications

1. Working understanding of beer and wine.

2. Is familiar with ALE laws governing sell, and purchasing of beer and wine products.

3. Sales minded with effective communication, guest service and selling skills.

4. Friendly, outgoing personality.

5. Self-motivated, trustworthy and able to adhere to all guidelines.

6. Ability to work well with others.

7. Ability to read and understand information and direction.

8. Ability to effectively communicate with Store Manager, DSD Receiver and vendors.

9. Ability to bend, kneel and stand for extended periods of time.

10. Ability to lift 30lbs. consistently and 50lbs. occasionally.

11. Must be at least 21 years old.

#LI-CF2

What You Should Know About Beer Den/Wine Clerk PT 12pm-8pm, Lowes Foods

Join us at Cary's Beer Den as a part-time Beer Den/Wine Clerk from 12pm to 8pm, where your passion for beverage knowledge meets exceptional guest service! In this exciting role, you'll connect with our community by nurturing genuine relationships with our guests and guiding them through our impressive selections of beer and wine. From educating customers about product specs to conducting engaging tastings, your expertise will help elevate their experience and foster loyalty to our brand. You'll also ensure that our space is welcoming, maintaining both cleanliness and proper display of marketing materials. Collaboration is key here; you will work closely with category managers and suppliers to curate the best offerings, and you'll have the opportunity to train fellow clerks, sharing vital information to empower the whole team. This role also involves monitoring inventory and making sure we're stocked with all the essentials we need to serve our guests right. If you're 21 or older, enthusiastic about all things beer and wine, and ready to make a real difference in our guests' day, we want to hear from you!

Frequently Asked Questions (FAQs) for Beer Den/Wine Clerk PT 12pm-8pm Role at Lowes Foods
What are the responsibilities of the Beer Den/Wine Clerk at Cary?

As a Beer Den/Wine Clerk at Cary, your main responsibilities include educating guests on our diverse selection of beer and wine, ensuring our displays are organized and appealing, and helping to maintain a clean and inviting environment. You’ll also conduct product tastings, manage inventory, and work collaboratively with category managers to optimize product selection and pricing. This commitment to guest interaction and operational efficiency is what drives our success.

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What qualifications do I need to become a Beer Den/Wine Clerk in Cary?

To qualify for the Beer Den/Wine Clerk position at Cary, you should have a working understanding of beer and wine, be familiar with ALE laws, and possess sales-oriented communication skills. A friendly demeanor and the ability to work as part of a team are essential, along with physical capability to handle stock. Being at least 21 years old is a must as well.

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How does the Beer Den/Wine Clerk contribute to guest loyalty?

A primary focus for the Beer Den/Wine Clerk at Cary is building genuine relationships with our guests, which directly contributes to their loyalty. By providing personalized recommendations, conducting tastings, and ensuring a welcoming atmosphere, clerks help guests feel valued and understood, which encourages repeat visits and strong connections with our brand.

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Can I train to be a Beer Den/Wine Clerk in Cary if I don't have prior experience?

Absolutely! While prior experience in beer and wine is beneficial, the Beer Den/Wine Clerk position in Cary is open to enthusiastic individuals who are eager to learn. We provide training on product knowledge and customer service, ensuring that you develop the necessary skills to excel in this role.

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What are the working hours for the Beer Den/Wine Clerk position in Cary?

The Beer Den/Wine Clerk position in Cary has part-time hours from 12pm to 8pm. This schedule provides flexibility while allowing you to engage with guests during peak afternoon and early evening hours, making it a great opportunity to provide excellent service during high traffic times.

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Common Interview Questions for Beer Den/Wine Clerk PT 12pm-8pm
Can you describe your experience with beer and wine?

It's important to highlight any personal or professional experience you have with beer and wine. Discuss your knowledge of different types, flavors, and brewing or fermentation processes. If you’ve attended tastings or studied beer and wine, mention these experiences to showcase your enthusiasm and depth of knowledge.

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How would you handle a difficult customer at the Beer Den?

In your answer, emphasize your communication and conflict-resolution skills. Explain that you would listen carefully to the customer's concerns, acknowledge their feelings, and offer solutions or alternatives. Providing examples from past experiences can demonstrate your ability to remain calm and professional under pressure.

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What steps would you take to maintain inventory accuracy?

Discuss the importance of regularly checking stock levels and following established procedures for inventory management. You could describe techniques such as using inventory lists, conducting physical counts, and establishing a routine for reordering products. Show enthusiasm for organization and attention to detail.

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Describe a time you provided excellent customer service.

Share a specific scenario where you went above and beyond for a customer. Highlight your approach, actions, and the positive outcome. This will illustrate your dedication to guest satisfaction and showcase your ability to create meaningful interactions.

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How would you conduct a tasting event?

Outline a step-by-step plan for conducting tastings, including selecting products, preparing the space, and welcoming guests. Emphasize the importance of engaging participants, sharing interesting product information, and ensuring the tasting aligns with local regulations. Presenting this knowledge shows you're prepared and serious about the role.

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What is your sales technique when recommending products?

Explain your approach to recommending products, focusing on active listening and understanding customer preferences. Discuss your ability to ask open-ended questions, which allows you to tailor suggestions based on individual tastes and interests, ultimately increasing guest satisfaction and sales.

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What do you think is key to creating a welcoming atmosphere?

Discuss the importance of friendliness, cleanliness, and product accessibility in establishing a welcoming environment. Share personal anecdotes or strategies you use, such as greeting guests with a smile or maintaining organized displays that invite exploration.

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How do you stay updated on current beer and wine trends?

Convey your commitment to continually learning about the beverage industry. Mention resources you rely on, such as industry publications, blogs, and attending tastings or events. This showcases your passion for the role and the importance you place on keeping your knowledge current.

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What would you do if you witnessed someone attempting to purchase alcohol underage?

It is crucial to adhere to ALE laws. Explain the steps you would take to prevent the transaction, including kindly reminding the individual of age restrictions and notifying a supervisor as necessary. This shows your understanding of compliance and commitment to responsible selling.

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Why do you want to work as a Beer Den/Wine Clerk at Cary?

Share your genuine interest in the position, focusing on your love for beer and wine and enthusiasm for building community connections. Perhaps discuss how you appreciate Cary’s commitment to quality products and customer experience, aligning your values with the company’s mission.

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Part-time, on-site
DATE POSTED
April 23, 2025

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