HR Operations Specialist

As an HR Operations Specialist at CLEVR, your main responsibilities will include coordinating onboarding and offboarding processes across multiple regions, maintaining accurate employee documentation, processing employment changes, and ensuring monthly payroll accuracy with third-party providers. You will also focus on compliance with local labor laws, manage HRIS (Personio), and continuously improve HR policies to enhance employee experiences.

To apply for the HR Operations Specialist position at CLEVR, you should have a Bachelor’s degree in Human Resources or a related field, along with at least 3 years of experience in a similar international HR operations role. In-depth knowledge of German labor law and proficiency in HRIS systems, particularly Personio, are essential, along with fluency in both German and English.

At CLEVR, the HR Operations Specialist is responsible for ensuring compliance with local labor laws in the countries we operate in. This includes staying updated on employment regulations, ensuring proper documentation, and coordinating with external vendors to manage benefits and statutory registrations to mitigate risks and maintain our commitment to compliance.

As an HR Operations Specialist at CLEVR, you can expect a competitive salary in the range of €60–70K, a comprehensive pension plan, 30 vacation days, opportunities for hybrid work, development days for personal and professional growth, and participation in regular social events to foster team collaboration and engagement.

HRIS optimization is crucial for the HR Operations Specialist role at CLEVR because it ensures data accuracy and enhances efficiency in HR processes. By continuously improving our HRIS system, Personio, you will help streamline operations, reduce errors, and create a better experience for both HR professionals and employees.

To ensure payroll accuracy across multiple countries, I focus on maintaining consistent communication with third-party providers, regularly reviewing payroll data for discrepancies, and staying informed on local tax laws and labor regulations. I also implement checklists and systems to minimize errors, which aids in smooth payroll processing.

In my previous role, I actively managed HRIS systems, including specific experiences with Personio. My duties included data entry, enhancing user experience, and training staff on system features, which ensured data integrity and streamlined HR operations.

For effective onboarding, I develop a structured process that includes welcome kits, orientation sessions, and feedback surveys to improve experiences. For offboarding, I ensure exit interviews are conducted and all paperwork is completed accurately and promptly, allowing for smooth transitions.

I regularly follow legal updates from reputable sources, join HR professional groups, and attend workshops and webinars focusing on international HR issues. Networking with local HR professionals in various countries also helps me stay informed.

My approach to continuous improvement involves gathering feedback from employees and stakeholders, analyzing HR metrics, and staying aware of industry best practices. By implementing small, incremental changes and reviewing their effectiveness, I foster a culture of continuous improvement.

If faced with a compliance issue, I would first conduct a thorough investigation to understand the specifics of the potential violation, then consult with legal experts to ensure correct information. Subsequently, I would develop an action plan to rectify the issue and prevent future occurrences.

To handle discrepancies in employee records effectively, I would employ a systematic approach to cross-check data against official documents. I would promptly communicate with involved parties to clarify issues, document the resolution process, and implement measures to avoid such discrepancies in the future.

I am motivated by the diversity and complexity of managing HR operations internationally. The opportunity to learn about different legal frameworks, collaborate with diverse teams, and contribute to enhancing employee experiences across cultures drives my passion for this field.

In a past role, I faced a significant challenge with a multi-country payroll issue due to regulatory changes. I gathered a cross-functional team to address the problem, researched the new regulations, and realigned our processes to ensure compliance from then on. This not only resolved the issue but improved our systems.

In a fast-paced HR environment, I prioritize tasks by assessing urgency and impact. I often utilize project management tools to keep track of deadlines, allocate resources efficiently, and remain flexible to adapt to changing priorities while ensuring that crucial HR functions continue to run smoothly.