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Sales Training and Enablement Manager

Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 50,000 real estate professionals, including more than 20 of the Wall Street Journal’s top 100 agents, Luxury Presence continues to set the standard for innovation and excellence in real estate technology.


Luxury Presence is seeking a dynamic Sales Training and Enablement Manager to drive the success of our sales team through strategic training, content development, and process improvement initiatives.


Essential functions of the role:

Luxury Presence is seeking a dedicated Sales Training and Enablement Manager to support our Sales team in keeping up with changes from new hire onboarding, systems/tools training (e.g., Salesforce), and skills development to drive growth and revenue within the sales organization.


This role will report to the Senior Manager of Training & Enablement under the centralized Operations Department at Luxury Presence. This is an exciting opportunity to build and enhance our sales enablement function, which is designed to drive revenue and decrease new hire ramp time. You will be in a critical and visible role that will contribute significantly to Luxury Presence's continued success.


Essential Functions:
  • Optimize, design, and implement a modular, repeatable Sales onboarding program that accommodates future adjustments for scale
  • Develop and deliver training programs focusing on sales processes, product use cases, technical knowledge, and consultative selling skills
  • Manage communications for updates and announcements across the Sales team regarding new courses, due dates, and course completion
  • Maintain an internal knowledge base or library for the Sales Team to ensure it remains a relevant and actively used resource
  • Collect and analyze feedback to continuously refine the sales enablement strategy in collaboration with the Senior Manager of Training and Enablement
  • Identify and address operational inefficiencies and escalate to Director of Revenue Operations and Sr. Manager, Training and Enablement to help with better change management across all Revenue teams
  • Work closely with Sr. Manager, Training, and Enablement to ensure clarity and alignment on sales strategies and initiatives


Required Skills and Experience:
  • 3+ years of experience in sales enablement, training, or related fields
  • Proven track record of developing and implementing successful sales training programs
  • Familiarity with CRM systems (e.g., Salesforce) and learning management platforms (LMS, Gong, etc.)
  • Experience with various learning approaches, including live instruction, e-learning, and coaching
  • Bachelor's degree in Business, Education, or related field (or equivalent experience)


Key Qualities:
  • Detail-oriented and efficient work habits(well-organized, strong documentation skills, strong time management, effective prioritization)
  • Passionate about helping people develop their skills and ability to deliver training with enthusiasm
  • Creative problem-solver with the ability to take initiative and accountability
  • Strong communicator capable of translating complex information into easily understood concepts
  • Adaptable and comfortable working in a fast-paced, dynamic environment
  • Collaborative team player with the ability to build consensus across departments
  • Curious and constantly seeks areas of improvement
  • Understanding of sales methodologies and best practices


Measures of Success
  • Number of course deployments
  • Course completion scores
  • Increased satisfaction ratings on courses
  • Improvement of Sales resources (e.g., Coda hubs, playbooks)
  • Training impact on key sales metrics (e.g., win rates, deal velocity)
  • New hire ramp time for sales roles


$85,000 - $95,000 a year

At Luxury Presence, we're committed to empowering our sales team with the knowledge and skills they need to excel. If you're passionate about sales enablement and ready to make a significant impact on our growing sales organization, we want to hear from you!


Who we are: Luxury Presence is the real estate industry's most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.

 

Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 50,000 agents in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry's most powerful brokerages.

 

The Los Angeles-based SaaS company raised $25.9 million for its Series B round and recently announced $19.2M Series B-1. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors. 

 

Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th. 

 

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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$85000K
$95000K

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What You Should Know About Sales Training and Enablement Manager, Luxury Presence

At Luxury Presence, located in the vibrant tech hub of Austin, TX, we're on the lookout for a passionate Sales Training and Enablement Manager to join our team. We're not just any real estate technology company; we’re revolutionizing the industry with our innovative digital platform that empowers over 50,000 real estate professionals. In this pivotal role, you'll be at the forefront of enhancing our sales team's skills through thoughtful training programs and strategic content development. Your primary responsibility will involve designing and implementing an engaging onboarding process for new sales team members that aligns with our dynamic business environment. This includes not only product education and technical training, utilizing tools like Salesforce, but also nurturing consultative selling skills that will help drive revenue growth. You'll also play a key role in refining our training offerings by gathering and analyzing feedback, so our sales enablement strategy remains cutting-edge and impactful. Collaboration will be at the heart of what you do, working closely with the Senior Manager of Training & Enablement to ensure our sales strategies are effective and in sync. If you're excited about using your creative problem-solving skills to improve training outcomes, and passionate about helping others excel, this role could be your perfect fit. Come and help us shape the future of real estate technology together!

Frequently Asked Questions (FAQs) for Sales Training and Enablement Manager Role at Luxury Presence
What are the responsibilities of the Sales Training and Enablement Manager at Luxury Presence?

The Sales Training and Enablement Manager at Luxury Presence is responsible for optimizing and implementing an effective onboarding program, developing training focused on sales processes and technical knowledge, managing communications about training updates, and maintaining a knowledge base for the sales team. This role is crucial in ensuring the sales team can adapt to our innovative tools and processes.

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What qualifications are needed for the Sales Training and Enablement Manager position at Luxury Presence?

To qualify for the Sales Training and Enablement Manager position at Luxury Presence, candidates should have a minimum of 3 years of experience in sales enablement or training, a proven record of developing successful training programs, and familiarity with various learning approaches and CRM systems such as Salesforce. A Bachelor's degree in Business, Education, or a related field is preferred.

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How does the Sales Training and Enablement Manager contribute to the success of Luxury Presence?

The Sales Training and Enablement Manager directly contributes to Luxury Presence's success by designing and delivering targeted training that boosts the sales team's performance. This role helps decrease new hire ramp-up time and increases overall sales effectiveness through continuous feedback and improvement of training materials.

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What skills are important for a Sales Training and Enablement Manager at Luxury Presence?

Key skills for a Sales Training and Enablement Manager at Luxury Presence include strong communication abilities, creativity in problem-solving, a detail-oriented mindset, and the capability to adapt to a fast-paced environment. It’s also important to have a passion for helping others develop their skills and a collaborative spirit to work across departments.

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What kind of training programs will the Sales Training and Enablement Manager develop at Luxury Presence?

The Sales Training and Enablement Manager at Luxury Presence will develop training programs focusing on various areas including sales processes, product knowledge, technical skills, and consultative selling. These programs will utilize diverse learning formats such as live instruction, e-learning, and coaching to ensure comprehensive learning.

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Common Interview Questions for Sales Training and Enablement Manager
Can you describe your experience with developing sales training programs?

When answering this question, provide specific examples of training programs you’ve developed, highlighting the objectives, content, delivery methods, and the outcomes or metrics that showcase their success. Mention any challenges you faced and how you overcame them.

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How do you assess training needs for a sales team?

Discuss your methods for evaluating training needs such as surveys, interviews, or performance metrics analysis. Explain how you interpret this data to tailor training programs effectively to meet the team's specific needs.

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What strategies do you use to enhance employee engagement during training?

Share strategies like interactive training sessions, the inclusion of gamification, or encouraging peer-led sessions. Highlight how these strategies can improve retention and engagement during training programs.

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How do you keep up with trends in sales training and enablement?

Detail your methods for staying informed about industry trends, including attending seminars, reading industry publications, participating in relevant online forums, or networking with other professionals in sales enablement.

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Can you provide an example of how you've improved a sales enablement process?

Respond by illustrating a specific instance where you redesigned a process, what steps you took, and the positive impact it had on the sales team's performance or efficiency.

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How do you gather feedback on your training programs?

Explain the tools and methods you utilize to collect feedback, such as after-training surveys, follow-up interviews, performance assessments, and how you implement this feedback to refine future training efforts.

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What is your experience with CRM systems in training?

Share your familiarity with CRM systems such as Salesforce and how you've integrated them into your training programs. Discuss any specific functionalities you've trained team members on and the results achieved.

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How would you measure the success of your training initiatives?

Mention key performance indicators (KPIs) you would use to evaluate the success of your training, such as course completion rates, sales performance metrics, and employee feedback. Describe how you would track and report these metrics.

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What are your thoughts on remote training versus in-person training?

Share your perspective on the benefits of both formats, discussing how each can be effectively utilized based on the learning content and team dynamics. Highlight any remote training experiences you may have.

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How do you ensure that training content stays current and relevant?

Discuss your approach to continually reviewing and updating training content, such as regular feedback loops, collaboration with sales leaders, and staying abreast of industry changes and new product features.

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Luxury Presence is the real estate industry's most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents. Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence cu...

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DATE POSTED
December 20, 2024

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