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VP, Property Management

Great people make great properties. As a shopping center developer of some of the nation’s best real estate in top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding, and balanced career.The Position On Our TeamAs a member of the property management group the Vice President, Property Management advises and implements corporate policies and procedures and works to achieve established business metrics and critical goals across a portfolio of super-regional and regional retail assets. A primary focus of this position is to ensure consistent execution of company policy, program compliance and promote outstanding customer service. The Vice President partners with and assists the Property Management, Leasing, and Asset Management departments to meet the organizations vision statement, implement the core values, achieve strategic plans, and ensure that assigned centers meet or exceed all financial goals and maximize their performance.In This Role, You Will• Work closely with Property Management department and internal colleagues on all property group issues ensuring program compliance.• Serve as an engaged member of the leadership team that sets direction and strategy for the department, while providing regional oversight for all goals and initiatives.• Support the corporate team to better align, educate and execute programs at all properties. Work closely with department leaders to understand their objectives, challenges, and opportunities.• Cultivate an atmosphere of respect and professionalism, in which team members celebrate collaboration and success. Model a solutions-based approach to overcoming challenges.• Ensure participation and understanding of all department-wide training opportunities throughout the year. Facilitate additional training in conjunction with other company resources/experts to increase knowledge in key development areas, as needed.• Collaborate with other disciplines to communicate goals and perspective to effectively mentor teams for the greater good. Acknowledge and celebrate innovation and successful programs within the organization.• Clearly communicate expectations for key business development programs and help facilitate the rollout of these programs. Address issues in a positive, solutions-oriented method.• Frequently visit properties and constructively interact with property management teams.• Recruit and screen managerial candidates, involving other management team members in the process, and assist Property Managers with hiring process.• Develop and mentor the members of the Property Management team.• Conduct internal investigations related to Property Management as directed.• Partner with Human Resources on employee relations issues to ensure consistent and fair management of all employees.• Manage serious property-related issues at the corporate and property level.• Provide ongoing consultation, assistance, and participation where appropriate, with property management, leasing, marketing and development matters.• Partner with the VP, Security and VP, Marketing to ensure that the property group provides an unparalleled level of service to our retailers and guests.• Monitor the reporting management program for each assigned property on a regularly scheduled basis for evaluation of activity levels, report quality and performance compliance.• All other duties as assigned.What You Bring To Macerich• Degree from a four-year, accredited College or University in a related business field. Advanced professional real estate designation preferred.• Minimum of 10 years of property management experience required.• Knowledge of commercial real estate which includes understanding to a high level of proficiency finance, leasing, marketing, tenant relations, and construction.• Experience with a nationally recognized general contractor or retail developer is required.• Proven leadership and management skills in dealing with complex projects and personnel situations.• Proven leadership in property management, where applying information and insight has led to business impact.• Intermediate knowledge of Microsoft Office including Word, Excel, Power Point and Outlook.• Broad knowledge of all Human Resources functions and working collectively with other disciplines.• All applicants must be able to perform the essential functions of the position, including corresponding core job requirements, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities (and others in accordance with applicable law) to perform the essential functions of the job, consistent with applicable laws and Company policy.Why You’ll Love Working With UsWe know our people make us who we are, and we take pride in recruiting and retaining the best and brightest employees from all backgrounds. We recognize the value of strengthening our workforce with diverse thoughts, voices, ideas and people. This makes our company a rewarding and energizing environment to work in.As an employee with Macerich, you will also benefit from the following:• Best-in-class benefits with affordable employee contribution levels.• Annual paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually.• Savings accounts for your future through 401K and Health Savings Accounts.• Participation in the Company stock program at a discount.• 24 paid volunteer hours annually and employer charitable match benefit.• A sense of belonging fostered by wellness, satisfaction, diversity, and inclusion.Why MacerichWe create places where people come together. Macerich is reinventing the retail experience bringing together the best of shopping, dining, office, multifamily and experiences to meet the needs of the communities we serve. With 44 properties in some of the most vibrant, bustling cities across the country from New York to California, Macerich is setting the bar for transforming retail real estate into our vision for Regional Town Centers for everyone.Our Culture of BelongingAt Macerich, we prioritize diversity, inclusivity, and equity, benefiting our employees, workplaces, and communities. We actively seek talented individuals from diverse backgrounds, recognizing the strength it brings. Our goal is to create a thriving, respectful environment that celebrates uniqueness and fosters learning. We are proud of our practices promoting equal employment and advancement opportunities. Macerich welcomes all qualified applicants, regardless of protected characteristics. For further details, refer to our Anti-Harassment, Discrimination, and Retaliation Policy. We provide reasonable accommodations for individuals with disabilities. Contact our People team for assistance.We strive to be leaders in our industry by operating properties that prioritize responsible stewardship of our resources for the benefit of our tenants, guests, investors, employees, communities, industry partners and the planet. We are also committed to creating a diverse, inclusive, and equitable workplace where all employees can thrive. By prioritizing and investing in our employees, we create value for our workplaces and Regional Town Centers, as well as the communities we serve.
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What You Should Know About VP, Property Management, Macerich

Macerich is looking for an enthusiastic and experienced Vice President of Property Management to join our vibrant team in McLean, VA. At Macerich, we believe that great people make great properties, and we’re committed to creating experiences that uplift both tenants and guests. In this leadership role, you will have the opportunity to advise and implement corporate strategies while ensuring our retail assets exceed established financial benchmarks. Your primary focus will be to drive compliance and promote exceptional customer service across a portfolio of super-regional and regional shopping centers. You’ll work closely with our Property Management, Leasing, and Asset Management departments, setting collaborative strategies that align with our vision of transforming retail spaces into thriving community hubs. As VP, you’ll foster a culture of respect and professionalism while mentoring your team and encouraging innovative solutions to challenges. Your role will also involve recruiting top talent, managing regional goals, and ensuring seamless support in executing corporate programs. With at least 10 years of property management experience under your belt and a strong background in commercial real estate, you’ll help us continue to redefine the retail experience. If you’re ready to make an impact and shape the future of retail real estate, Macerich is the perfect place for you to thrive!

Frequently Asked Questions (FAQs) for VP, Property Management Role at Macerich
What are the key responsibilities of the VP, Property Management at Macerich?

The Vice President of Property Management at Macerich is responsible for advising and executing corporate policies, ensuring compliance across properties, and collaborating with various departments to meet financial goals. Key responsibilities also include mentoring team members, recruiting managerial candidates, and monitoring property performance to maximize asset value.

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What qualifications are required for the VP, Property Management role at Macerich?

Candidates for the Vice President of Property Management role at Macerich should have at least 10 years of relevant property management experience, a degree in a related business field, and preferably an advanced professional real estate designation. Knowledge of commercial real estate, strong leadership skills, and proficiency in Microsoft Office are also essential.

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How does the VP, Property Management role at Macerich contribute to the company's culture?

The Vice President of Property Management plays a crucial role in cultivating a culture of respect, professionalism, and collaboration within Macerich. By mentoring team members, celebrating innovations, and fostering employee engagement, the VP helps align the organization's core values with the company's strategic goals.

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What is the team dynamic for the VP, Property Management position at Macerich?

The team dynamic for the Vice President of Property Management at Macerich is collaborative and supportive. This role involves working closely with various departments to understand their challenges and objectives, actively participating in leadership discussions to shape departmental strategies, and promoting teamwork across property management teams.

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What benefits does Macerich offer for the VP, Property Management position?

Macerich offers a comprehensive benefits package for the Vice President of Property Management position, including affordable health benefits, annual paid time off, 401K and Health Savings Accounts, employee stock purchase programs, and paid volunteer hours. Employees enjoy a culture that fosters diversity, inclusivity, and a strong sense of belonging.

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Common Interview Questions for VP, Property Management
How would you ensure compliance with corporate policies in property management?

To ensure compliance with corporate policies in property management, I would establish clear communication channels, provide regular training for staff, and implement a systematic monitoring process. I would also cultivate relationships with department leaders to understand their challenges and support their compliance efforts.

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Describe your approach to mentoring team members in a leadership role.

My approach to mentoring team members involves active listening, providing constructive feedback, and celebrating their successes. I believe in fostering an open environment where team members feel empowered to share ideas and learn from challenges, ultimately leading to personal and professional growth.

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What strategies would you use to maximize financial performance across a retail portfolio?

To maximize financial performance across a retail portfolio, I would analyze key performance indicators regularly, work closely with leasing and marketing teams to enhance tenant relations, and ensure that all operational efficiencies are met. I would also focus on developing innovative tenant programs to drive foot traffic and boost sales.

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How do you handle difficult property management issues?

When faced with difficult property management issues, I take a solutions-oriented approach. I would analyze the situation thoroughly, consult with team members for diverse perspectives, and engage in constructive dialogue with stakeholders. Collaborating with relevant departments often leads to effective resolutions.

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What experience do you have with leading property management teams?

I have over 10 years of experience leading property management teams, where I focused on building a collaborative culture and driving performance. I prioritize communication and teamwork to ensure that all members feel valued, and I emphasize the importance of collective achievements in reaching our goals.

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Can you discuss your familiarity with financial reporting in property management?

I have extensive experience with financial reporting in property management. I utilize financial software to analyze operating budgets, compile revenue reports, and evaluate expenses while ensuring compliance with company policies. My focus is always on identifying trends that inform strategic decision-making.

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How do you align property management strategies with overall corporate goals?

To align property management strategies with overall corporate goals, I keep open lines of communication with leadership and ensure that team objectives reflect the company's vision. I regularly participate in strategy sessions to understand evolving business priorities and adjust our management plans accordingly.

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What role does technology play in your approach to property management?

Technology plays a vital role in my approach to property management. I leverage property management software for efficient operations, utilize data analytics for decision-making, and explore digital marketing strategies to enhance tenant visibility and engagement. Staying updated with technological trends ensures we remain competitive.

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Have you implemented any innovative programs in your previous property management roles?

Yes, I have successfully implemented several innovative programs that enhanced tenant engagement and customer experiences, such as loyalty programs and community events. These initiatives not only attracted foot traffic but also fostered a strong sense of community, benefiting both tenants and guests.

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What do you see as the biggest challenges in property management today?

The biggest challenges in property management today include adapting to changing consumer behaviors, managing complex tenant relationships, and navigating the impact of e-commerce on retail spaces. Addressing these challenges requires creative solutions and proactive engagement with all stakeholders involved.

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Mallrats nationwide can get their fix thanks to Macerich. The self-administered real estate investment trust (REIT) acquires, develops, and manages shopping and strip malls. Its portfolio consists of more than 70 regional shopping centers and abou...

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Full-time, on-site
DATE POSTED
December 10, 2024

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