Be part of an amazing story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make-up and products.
What we can offer you
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here.
What you will do
Skills You Will Need
Product knowledge: Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices
Communication: Comfortable communicating with customers virtually, via phone, and in person
Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events
Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders
Continuous learning: Self-driven to keep up with Macy’s beauty product knowledge and beauty trends and stay current with all training through Macy’s educational resources
Makeup application: Show and teach the use of all beauty products by applying them on the customer
Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area
Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience
Who you are
Essential Physical Requirements
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
BEAUTY00
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Support Macy's recruiting efforts in Cheshire, CT, by coordinating talent acquisition activities and ensuring a smooth onboarding process for new hires.
Drive dynamic personalization and retention marketing as a Customer Relationship Management Production Specialist at Macy’s, shaping campaigns across multiple digital channels.
Frank Gay Services is looking for a dedicated Customer Experience Specialist to enhance customer interactions and support team collaboration in Orlando, FL.
Drive clinician relationships and enterprise customer success as Partner Success Director at Abridge, a pioneering AI healthcare startup.
Manage homeowner relations and rental programs as a Homeowner Relations Coordinator at Winter Park Resort, ensuring high engagement and revenue growth.
Support Azure strategic customers as a Senior Advanced Customer Engineer by resolving critical issues and delivering exceptional engineering-led service at Microsoft.
BMW Westlake is looking for a professional Sales Receptionist to manage client communications and assist with office administration in a thriving luxury automotive environment.
Seabreeze Management Company is hiring a Customer Care Representative to deliver exceptional client service and maintain effective communication within a dynamic property management environment.
BTJ Insurance is hiring an Insurance Customer Service Representative in Nashville to manage customer interactions and administrative duties.
Lead customer success initiatives in global trade at Thomson Reuters to empower clients and drive strategic growth and retention.
Lead the formation and growth of Handshake's AI support team and operations in a hybrid role based in San Francisco, driving exceptional support experiences and operational excellence.
A remote Customer Service Representative role at Fortune Brands, supporting smart home and luxury products across various brands.
MGA Homecare is looking for a Client Services Manager to enhance client relationships and coordinate non-clinical therapy services in Colorado Springs.
Brothers Heating, Cooling & Plumbing seeks an organized HVAC Service & Agreements Coordinator to manage contracts and billing in Rock Hill, SC.
Penske is looking for a dedicated Customer Service Coordinator in Las Vegas to coordinate maintenance scheduling and ensure excellent customer service.
Subscribe to Rise newsletter