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Marketing Strategy Associate - Center Core

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Associate, Marketing Strategy deeply understands how to build meaningful connections with consumers, forge integrated brand and merchant partnerships, and implements comprehensive marketing strategies, with a focus on business from (post with specific FOB apparel to beauty to home). In this role, you will be a strategic partner to the Director, Marketing Strategy, collaborating closely with key stakeholders to craft compelling brand stories that resonate with consumers and drive business growth.

 

What You Will Do

  • Support the Director, Marketing Strategy, to translate brand objectives into actionable marketing plans across key timeframes, categories, and event types.
  • Gather product priorities in collaboration with merchants, to support marketing plan development.
  • Analyze data and utilize customer insights to inform development of marketing plans.
  • Develop innovative marketing activations (events, pop-ups, etc.) to generate excitement and engage target audiences on an emotional level.
  • Work collaboratively with cross-functional teams (merchandising, content, creative, digital and customer teams, etc.) to foster a seamless customer journey.
  • Lead the planning and execution of marketing tactical support, including:
    • Collaborate with merchants on all information needed for creative style-outs and presentations including messaging and product priorities.
    • Effectively communicate marketing plan details and deliverables to cross functional teams, ensuring seamless integration across digital and in-store channels for specific product priorities.
    • Review all marketing assets to guarantee alignment with campaign objectives, providing timely and constructive feedback.
  • Conduct post-campaign analysis to measure effectiveness, extract key learnings, and optimize future planning.
  • Support the Director in fostering a collaborative and results-oriented marketing environment.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities 

 

Skills You Will Need

  • Customer Champion: Ability to deeply understand consumer behavior, preferences, and trends to build meaningful connections with them. 
  • Brand and Merchant Partnership: Proficiency in forging integrated partnerships between brands and merchants to amplify marketing efforts and drive business growth.
  • Marketing Planning and Execution: Competence in developing marketing plans aligned with sales targets and business goals and executing them effectively.
  • Multi-Channel Marketing: Experience in deploying marketing strategies across various channels, with a focus on experiential, digital, social media, and content marketing.
  • Experiential Marketing: Capability to create buzz in the market through experiential activations, including events, pop-ups, and immersive brand experiences.
  • Creativity with Data-Driven Decision Making: Ability to balance creativity with insights and data analysis to inform marketing strategies and decisions effectively.
  • End-to-End Consumer Journey: Skill in continuously evolving the consumer journey, ensuring engagement with the right audience through appropriate channels at the right times.
  • Collaboration and Coordination: Ability to coordinate with cross-functional teams such as merchants and fashion offices to synchronize product priorities and messaging.
  • Industry Expertise: Understanding of the retail marketing space, including the ability to bring different brands to life for respective shoppers.
  • Minimum 5-7 years of experience in developing and executing marketing plans.

 

Who You Are

  • Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 
  • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
  • Able to work a flexible schedule based on department and company needs.

What We Can Offer You 

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.  

  

Some additional benefits we offer include: 

  • Merchandise discounts 
  • Performance-based incentives 
  • Annual merit review 
  • Employee Assistance Program with mental health counseling and legal/financial advice 
  • Tuition reimbursement 

 

Access the full menu of benefits offerings here.  

 

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. 

Join us and help write the next chapter in our story - apply today!   

 

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

 

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What You Should Know About Marketing Strategy Associate - Center Core, Macy's

Join the exciting world of Macy's as a Marketing Strategy Associate! At Macy's, we're not just a retail store; we're a cherished American tradition that has been a part of countless memorable moments for over 160 years. This role in New York City offers you the chance to dig deep into consumer behavior and work closely with our Director of Marketing Strategy to shape compelling brand stories that resonate with our customers. You'll collaborate with key stakeholders, focusing on everything from apparel to home goods and beauty, crafting integrated marketing plans that boost our business growth. Your innovative ideas will spark excitement, whether through engaging pop-up events or immersive experiences. With a strong commitment to data-driven decision-making, you'll analyze customer insights to guide your marketing strategies. You will work as a cross-functional partner with merchandising, digital, and creative teams to ensure an engaging and seamless customer journey. This is not just a job; it’s an opportunity to contribute to a legacy while growing your career in a supportive, diverse environment. With numerous benefits and opportunities for professional development, join us in writing the next chapter of our incredible story at Macy's!

Frequently Asked Questions (FAQs) for Marketing Strategy Associate - Center Core Role at Macy's
What are the key responsibilities of a Marketing Strategy Associate at Macy's?

As a Marketing Strategy Associate at Macy's, you'll be responsible for translating brand objectives into actionable marketing plans. You will work closely with the Director of Marketing Strategy, gathering product priorities alongside merchants, analyzing data for insights, and developing marketing activations like events and pop-ups. Your role will also involve collaborating with cross-functional teams to ensure a cohesive consumer experience and conducting post-campaign analysis to measure effectiveness.

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What qualifications are required for the Marketing Strategy Associate position at Macy's?

To be considered for the Marketing Strategy Associate role at Macy's, candidates should have a Bachelor’s degree or equivalent experience in a related field and 5-7 years in developing and executing marketing plans. Strong analytical skills, creativity, and experience in multi-channel marketing are essential, along with the ability to understand consumer behavior and trends to build meaningful connections.

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How does Macy's support career development for its Marketing Strategy Associates?

Macy's is committed to fostering growth in its employees by offering continuous learning opportunities and leadership development programs. As a Marketing Strategy Associate, you can take advantage of various resources designed to enhance your skills and advance your career, alongside an inclusive work environment that supports collaboration and innovation.

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What types of marketing strategies will I work on as a Marketing Strategy Associate at Macy's?

In this role, you will engage in multi-channel marketing strategies that include experiential marketing, digital advertising, social media campaigns, and content marketing. Your work will focus on creating engaging experiences for customers across different touchpoints, ensuring that every interaction with the Macy's brand is memorable and builds lasting relationships.

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What benefits does Macy's offer to Marketing Strategy Associates?

Macy's offers a comprehensive benefits package to its Marketing Strategy Associates, which includes competitive pay, health and wellness coverage, a 401(k) match, paid time off, and merchandise discounts. You'll also have access to performance-based incentives and a supportive environment that encourages volunteer opportunities and participation in Colleague Resource Groups.

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Common Interview Questions for Marketing Strategy Associate - Center Core
How would you approach developing a marketing plan for a new product launch at Macy's?

Start by understanding the target audience for the new product through research and data analysis. Assess customer insights and market trends to define the product's unique selling proposition. Collaborate with relevant stakeholders, including merchandising and creative teams, to align messaging and execution across all channels. Ensure the plan includes measurable objectives and a timeline for each phase of the launch.

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Can you describe a successful marketing campaign you've executed in the past?

Focus on specific objectives, the strategies implemented, and the results achieved. Discuss the creative aspects of the campaign, the coordination with cross-functional teams, and any challenges faced. Highlight how you measured success through key performance indicators and the lessons learned that will improve future campaigns.

Join Rise to see the full answer
How do you analyze customer insights to inform marketing strategies?

Explain your approach to gathering customer data and insights, such as through surveys, social media interactions, and sales statistics. Discuss how you synthesize this data to identify trends and inform your marketing strategies. It's essential to highlight your abilities to make data-driven decisions that enhance consumer engagement.

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What role do you think experiential marketing plays in retail?

Discuss the importance of creating immersive and engaging experiences that go beyond traditional marketing tactics. Explain how experiential marketing can drive brand loyalty, enhance consumer engagement, and create memorable moments that resonate with customers. Be ready to suggest innovative ideas that could work for Macy's.

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How would you foster collaboration among cross-functional teams at Macy's?

Emphasize the importance of open communication and establishing clear goals that outline each team's responsibility. Share strategies that facilitate collaboration, such as regular check-in meetings, shared online resources, and collaborative project management tools. Highlight how these practices lead to a unified approach and successful marketing outcomes.

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What steps would you take to ensure a marketing campaign aligns with the overall brand messaging?

Start by deeply understanding Macy's brand values, voice, and mission. Then, review all campaign concepts and messaging to ensure they reflect these elements consistently. Collaborate closely with creative teams and stakeholders to get feedback and refine messaging. Regularly audit campaigns as they roll out to ensure alignment.

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How do you stay updated on current marketing trends?

Share your strategies for keeping informed, such as following industry blogs, attending relevant webinars and conferences, and engaging in professional networks. Highlight specific resources you trust and mention how you apply new trends and insights to your work at Macy's.

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Describe a time you had to overcome a marketing challenge.

Choose an example that illustrates your problem-solving skills and adaptability. Discuss the challenge faced, the steps you took to address it, and the outcomes. Be sure to highlight how you remained focused on objectives and supported your team during the process.

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What do you believe sets Macy's apart from other retailers in terms of marketing?

Discuss Macy's rich history and its commitment to creating memorable customer experiences. Highlight innovative marketing strategies that leverage the brand's cultural significance, such as partnerships with iconic events like the 4th of July Fireworks and the Thanksgiving Day Parade to strengthen its position in the marketplace.

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How do you measure the success of a marketing campaign?

Explain the key metrics you would use to evaluate a campaign's effectiveness, such as sales growth, engagement rates, and customer feedback. Discuss the importance of conducting thorough post-campaign analysis to gather insights for future campaigns, ensuring continuous improvement in marketing strategies.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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