Field Brand Ambassador - Neenah, WI

As a Field Brand Ambassador with Mad City Windows and Baths, your main responsibilities will include generating new business by connecting with potential customers, building rapport, and scheduling free in-home estimates with homeowners. You'll be working closely with our Sales teams to identify opportunities and ensure that our customers have the best experience possible. This role is pivotal in growing our customer base and helping the company expand its reach in the market.

To thrive as a Field Brand Ambassador at Mad City Windows and Baths, you'll need to be a naturally outgoing individual who enjoys interacting with people. Customer service experience is crucial, along with a self-motivated and disciplined attitude. Proven success in working independently while following systems and processes will help you excel. Additionally, proficiency with technology and weekend availability are important for this position.

Absolutely! At Mad City Windows and Baths, we prioritize internal promotions and career development. As a Field Brand Ambassador, you'll have a clear path to advance into management or additional sales roles. Our culture is built around helping our team members grow their careers, and with the rapid expansion of our company, the opportunities are plentiful for those who work hard and demonstrate leadership skills.

Mad City Windows and Baths provides an impressive benefits package to its Field Brand Ambassadors, which includes competitive base pay, uncapped commissions, and bonuses. You'll also receive comprehensive benefits such as medical, dental, and life insurance, paid parental leave, a 401(k) retirement savings program with matching contributions, and many opportunities for personal and professional development. Our focus on employee welfare is reflected in our Certified Great Place to Work status.

Applying for the Field Brand Ambassador position at Mad City Windows and Baths is easy! You can start your application or interview process by visiting our dedicated application link. Our recruiting team is ready to review your application and might reach out for an interview soon. Don’t miss out on this exciting opportunity!

When faced with rejection, it’s important to stay resilient. Acknowledge it as part of the sales process and learn from each encounter. Reflect on what didn’t resonate and apply that knowledge to future conversations. A strong Field Brand Ambassador focuses on the number of positive interactions rather than dwelling on those that didn’t go as planned.

When discussing past experiences, focus on specific examples where you took the initiative to understand the customer's needs. Share how you engaged them in conversation, actively listened to their concerns, and provided tailored solutions. Highlighting your interpersonal skills can demonstrate your fit for the Field Brand Ambassador role at Mad City Windows and Baths.

In a retail or event setting, the key strategy is to be approachable and engage with the audience genuinely. Use open-ended questions to initiate conversations and tailor your pitch based on their responses. Offer valuable information and solutions that address their needs, and always follow up to keep the relationship alive.

When answering this, consider highlighting Mad City Windows and Baths' commitment to quality, customer satisfaction, and strong company culture that promotes employee growth. Emphasize how these factors contribute to a positive customer experience, making it clear why potential customers should choose us over competitors.

Organization is essential for a Field Brand Ambassador. I prioritize my leads by categorizing them based on urgency and potential. Utilizing technology such as scheduling apps or CRM tools helps me keep track of appointments and follow-ups. I also set reminders to ensure I never miss an opportunity to reconnect.

Share a specific instance where effective communication skills led to a successful outcome. Describe how you used active listening to identify customer needs and how you articulated your points clearly and persuasively. Highlight the positive result to reinforce your ability as a Field Brand Ambassador.

A strong motivation for success often comes from personal ambition and the desire to see the outcomes of hard work. Discuss how achieving targets and building relationships with customers energize you. You can also mention how the competitive commission structure at Mad City Windows and Baths further drives your performance.

Handling a difficult customer requires patience and adaptability. Acknowledge their concerns and listen to their objections without interrupting. Engage in a calm, respectful manner and provide solutions that directly address their hesitations. By showing empathy and understanding, you may turn a resistant customer into a satisfied one.

Addressing this issue requires a balance of diplomacy and leadership. Approach the team member privately and discuss the importance of following established processes that have proven effective. Offer to help them understand the system better and encourage an open dialogue about any obstacles they’re facing.

When answering this question, express your enthusiasm for the company's values, such as promoting internal growth and creating an inclusive environment. Highlight how this role aligns with your career aspirations and how you believe your skills and passion for sales will contribute to the team's success.