Field Brand Ambassador - Omaha, NE

As a Field Brand Ambassador at Mad City Windows and Baths, you will be responsible for generating new business. This involves building rapport with potential customers, collaborating with our sales team to identify growth opportunities, and scheduling free in-home estimates with homeowners. Your role is crucial in connecting potential clients with our services while providing them with an exceptional experience.

To qualify for the Field Brand Ambassador position at Mad City Windows and Baths, you should be an outgoing individual who enjoys interacting with people. Advanced customer service experience is preferred, along with a self-motivated mindset and the ability to work independently. Proficiency with technology and weekend availability is required to succeed in this role.

Field Brand Ambassadors at Mad City Windows and Baths enjoy a competitive base pay coupled with uncapped commissions and bonuses. The total compensation potential ranges from $70,000 to over $133,000 per year, contingent upon performance. Additionally, new hires are eligible for a $500 sign-on bonus, making this a lucrative opportunity.

Absolutely! Mad City Windows and Baths is committed to promoting from within, and as a Field Brand Ambassador, you will have direct growth paths into management or additional sales roles. Our continuous investment in training ensures that hard-working employees can progress in their careers and expand their skills.

Mad City Windows and Baths offers an array of benefits to Field Brand Ambassadors, including comprehensive health and wellness packages, paid training, parental leave, a robust 401(k) plan with company matching, PTO, and holiday time off. We also celebrate performance achievements with monthly non-monetary rewards and provide numerous team-building events throughout the year.

To effectively build rapport with potential customers, focus on active listening and genuine engagement. Show interest in their needs and concerns, and relate your conversation back to how Mad City Windows and Baths can offer tailored solutions. Authenticity is key, so be yourself and let your enthusiasm for the company shine through.

When encountering objections, be prepared with examples of your past experiences. A successful approach often involves acknowledging the customer's concerns, providing factual information about the benefits of the product, and demonstrating understanding. Ensure they feel heard and valued throughout the conversation.

Discussing your motivations is an excellent opportunity to connect your personal drive with the company's goals. Emphasize rewards such as reaching performance targets, helping customers find solutions, and the potential for career advancement within Mad City. Show your eagerness to thrive in a competitive yet supportive environment.

Highlight your organizational skills and ability to prioritize tasks based on urgency and importance. Share examples of how you set daily goals, create schedules, and leverage technology to track your progress. Emphasize that proactive time management is critical to your success as a Field Brand Ambassador.

Teamwork is vital for success in this role because collaboration with the sales team helps identify opportunities for growth. Emphasize the importance of open communication and supporting teammates in achieving shared goals. Show how you value contributing to a positive team dynamic and leveraging strengths for combined success.

Express your passion for the industry by discussing various resources you utilize, like industry publications, online forums, and webinars. Show you're proactive in learning about new products and market trends, which ultimately enhances your effectiveness as a Field Brand Ambassador at Mad City Windows and Baths.

Addressing customer dissatisfaction requires empathy and problem-solving skills. Explain that you would listen carefully to their concerns, reaffirm their feelings, and work together toward resolving the issue. Show that you understand the importance of maintaining a positive relationship with customers for long-term success.

Share your admiration for Mad City's growth, commitment to employee development, and focus on customer satisfaction. Highlight how these values resonate with your personal goals and career aspirations. Show genuine enthusiasm for contributing to a company that prioritizes its team and customers.

Essential skills in this role include strong communication and interpersonal skills, adaptability, and a positive mindset. Additionally, effective sales techniques and customer service experience play a crucial role in building relationships and closing deals. Stress your dedication to honing these skills as a Field Brand Ambassador at Mad City Windows and Baths.

Describe your strategies for staying focused and motivated when faced with high pressure. Emphasize the importance of remaining calm, relying on your training, and keeping your goals in perspective. Adaptability and resilience are crucial, so share how previous experiences have prepared you for managing stress effectively in sales.