Automotive OEM Field Account Manager (Southern California)

As an Automotive OEM Field Account Manager at Affinitiv, your key responsibilities include enrolling and maintaining Subaru dealerships, educating them on program processes and updates, and training dealership personnel in using our software. You will also assist in customizing their marketing strategies and provide ongoing support. Building strong relationships with the OEM force and ensuring communication between dealerships is crucial in maintaining program effectiveness.

To qualify for the Automotive OEM Field Account Manager role at Affinitiv, you should have at least 2 years of experience in automotive retail sales or service, as well as excellent verbal and written communication skills. A solid marketing background is a plus, and you must be able to handle local travel within the assigned territory. Strong problem-solving skills and a professional demeanor are also vital.

At Affinitiv, you will receive comprehensive training that includes an introduction to our exclusive marketing software, as well as effective sales and support strategies tailored to Subaru dealerships. Our goal is to equip you with the knowledge you need to build strong relationships and successfully guide dealers. This training ensures you feel confident in assisting dealerships with their marketing needs.

The work environment for an Automotive OEM Field Account Manager at Affinitiv is supportive and collaborative. You will be part of an award-winning A-Team that values communication and teamwork. Working closely with dealers and the OEM field force means you will often be meeting new people and fostering long-term business relationships. Flexibility and a positive mindset are key attributes that will help you thrive in this dynamic role.

As an Automotive OEM Field Account Manager at Affinitiv, you will enjoy a competitive compensation package with a base salary and account maintenance commissions. Our comprehensive benefits include medical, dental, vision coverage, and a 401K plan effective from day one. We also offer generous PTO, recognizing the importance of work-life balance, as well as a commitment to diversity and inclusion within our workplace.

When answering this question, highlight specific experiences you've had in automotive sales, focusing on previous roles, responsibilities, and the impact you've made. Share key metrics or successes that demonstrate your effectiveness in this field.

Discuss your time management skills and any specific methods or tools you use to stay organized. Emphasize your approach to balancing customer needs and ongoing projects while maintaining a high level of service.

Talk about your relationship-building techniques, such as active listening, personalized communication, and follow-up strategies. Provide examples of how you've successfully maintained or improved relationships in past roles.

Share techniques you’ve utilized to remain calm under pressure, like prioritizing tasks, maintaining focus, and utilizing clear communication with your team and clients. Providing a specific example will strengthen your answer.

Explain your learning style—whether self-taught, through structured training, or hands-on experience—and share any successful software implementations you've managed in the past. Adaptability and a proactive approach to learning new tools are essential.

Describe your training strategy, emphasizing clarity, engagement, and support. Share how you would gather feedback from dealers to tailor your presentations and ensure understanding, showing that you can meet diverse learning needs.

Provide a specific story where you successfully navigated a sale from start to finish, including the challenges you faced and how you overcame them, making sure to highlight your skills and the positive outcomes for the dealership.

Highlight the importance of relationship-building, clear communication, and understanding the unique needs of each dealership. Share examples of how these strategies have led to successful enrollments in your previous positions.

Discuss the resources you rely on—such as industry publications, training webinars, networking events, and online forums—to keep informed about industry changes. Showing a continuous learning mindset will impress interviewers.

Tailor your response to reflect on your skills, experiences, and values that align with Affinitiv’s mission. Discuss your passion for the automotive industry and your commitment to providing exceptional client service.