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Account Manager, Enterprise Browser

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

You will join an exciting and high growth business unit with Palo Alto Networks positioning the industry’s most comprehensive SASE security platform, with the industry’s broadest security and compliance coverage for applications used by your hybrid workforce, regardless of whether they are at home, on the go, or in the office.

In this role, you will be responsible for managing a territory focusing on Major, Strategic, and Enterprise Accounts. Working closely with Palo Alto business partners and driving sales for our Enterprise Browser security solution, into new and existing customers. It is expected that you deliver or exceed your sales targets in both new business and renewals for ACV and TCV bookings. The role expects you to define your territory, strategies and then lead local execution and in alignment to company strategies and tactics within the Prisma SASE organization. 

Your Impact

  • Win new logos, renew existing customer and expand business within your territory
  • Achieve ACV sales quotas on a monthly and quarterly basis
  • Present regular/accurate forecasting for review
  • Track and report on all opportunities, pipeline, and bookings to provide forecast reports to region management
  • Establish relationships and engage with the local reseller and alliance partners on sales programs and joint activities
  • Develop, share and implement standard methodologies and account strategies to increase our sales penetration of Enterprise Browser into our top accounts
  • Engage with customers to identify and progress opportunities whilst delivering subject matter expertise on Enterprise Browser solutions
  • Qualify and progress leads and opportunities through the sales cycle to closure
  • Keep up-to-date knowledge of Enterprise Browser and other browser technologies as well as the competitive position of the company
  • Conduct consistent training and communications for the sales and channel teams as well as joint engagement within the wider organization
  • Contribute to the larger Palo Alto Network’s Prisma SASE strategy by providing regional specific intelligence and reporting
  • Apply subject matter expertise in training, QBRs, enablement, and other engagement activities
  • Gather “Voice of Customer” and competitive intelligence and share with theater and global Prisma SASE organization
  • Help build and project Palo Alto Networks position

Qualifications

Your Experience

  • 5+ years' experience exceeding sales quota as a Major/Strategic or Large Account Manager, or Territory Account Manager for a multinational company
  • Sales excellence - ability to demonstrate planning, strategy, qualification and execution
  • Prior experience selling SAAS or Cybersecurity solutions
  • Existing relationships within the region, including top accounts and reseller partners
  • Excellent communication skills including strong verbal and written skills and proven presentation skills being able to articulate complex topics
  • Experience with target account selling, solution selling, and consultative sales techniques

Additional Information

The Team

Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing salesperson – you’re just looking for something more substantial and challenging as your next step.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $256000 - $352000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Motor-Vehicle Requirement: 
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so.  If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license. 

Average salary estimate

$304000 / YEARLY (est.)
min
max
$256000K
$352000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager, Enterprise Browser, Palo Alto Networks

As an Account Manager at Palo Alto Networks in Santa Clara, CA, you'll immerse yourself in a dynamic and fast-paced environment that puts the spotlight on innovation and cybersecurity. This isn't just any role—you're stepping into a pivotal position within a high-growth business unit that's championing the industry's most comprehensive SASE security platform. Your primary mission will be to manage a designated territory, which includes Major, Strategic, and Enterprise Accounts. With your expertise in driving sales for our Enterprise Browser security solution, you'll be at the forefront of delivering groundbreaking security measures to both new and existing customers. Achieving and exceeding your sales targets will be a thrilling challenge, as you strategize and execute local plans that align with the greater Prisma SASE organization goals. You’ll cultivate relationships with local resellers and alliance partners while leveraging your extensive network within the industry. This role is not only about numbers; it's about connecting with clients, understanding their needs, and presenting them with solutions that make a tangible impact. If you have a track record of sales excellence, strong communication skills, and prior experience in selling SaaS or cybersecurity solutions, you’ll thrive in this collaborative and solutions-oriented atmosphere. At Palo Alto Networks, your unique ideas will matter, and you’ll be sure to receive the support and training necessary to propel your career to new heights—all while contributing to a mission that protects our digital future.

Frequently Asked Questions (FAQs) for Account Manager, Enterprise Browser Role at Palo Alto Networks
What are the primary responsibilities of the Account Manager position at Palo Alto Networks?

The Account Manager at Palo Alto Networks is tasked with managing a specified territory that includes Major, Strategic, and Enterprise Accounts. The role involves driving sales for the Enterprise Browser security solution, achieving sales quotas, maintaining accurate forecasting, tracking opportunities, and building relationships with local partners. Your focus will also be on engaging with customers to identify and progress opportunities, while delivering expertise on our solutions.

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What qualifications do I need to become an Account Manager at Palo Alto Networks?

To qualify for the Account Manager position at Palo Alto Networks, candidates should have at least 5 years of experience in sales, particularly in managing Major or Strategic Accounts. A proven track record of exceeding sales quotas, familiarity with SaaS or cybersecurity solutions, and strong communication skills are also essential. Existing relationships within the region, analytical abilities, and experience in consultative sales techniques are highly valued.

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How does Palo Alto Networks support employee wellbeing as an Account Manager?

Palo Alto Networks emphasizes employee wellbeing through various programs, including the FLEXBenefits wellbeing spending account, which offers over 1,000 item choices customized by employees. Additionally, resources for mental and financial health are available, alongside personalized learning opportunities to support your professional growth in the role of Account Manager.

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What is the sales process like for an Account Manager at Palo Alto Networks?

The sales process for an Account Manager at Palo Alto Networks involves qualifying and progressing leads through the sales cycle. You will develop strategies to penetrate Enterprise Browser solutions within top accounts, engage extensively with clients to understand their needs, and work hand-in-hand with reseller partners to drive joint sales efforts. Consistent training and updates ensure you are well-prepared to navigate customer engagements effectively.

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What career advancement opportunities exist for Account Managers at Palo Alto Networks?

Palo Alto Networks fosters a culture of growth and development for Account Managers. You can expect to gain exposure to various aspects of cybersecurity sales, engage in ongoing training, and collaborate with multidisciplinary teams across the organization. With a focus on innovation, those who excel in this role may have opportunities to advance into higher-level positions within sales, strategy, or management.

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Common Interview Questions for Account Manager, Enterprise Browser
Can you explain your experience in managing Major or Strategic Accounts?

When answering this question, provide specific examples of accounts you’ve managed, challenges faced, and how you successfully navigated those situations. Highlight the methods you utilized to maintain and strengthen client relationships and how you exceeded sales targets.

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What strategies do you employ to meet sales quotas?

Discuss how you plan your approach to sales, including researching prospects, setting achievable goals, and utilizing CRM tools. Emphasize the importance of a tailored approach for different customers and how you adapt your strategy based on customer feedback and market changes.

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How do you keep up to date with industry trends and competitive products?

Show that you are proactive about your professional development. Discuss attending industry conferences, subscribing to relevant publications, following key thought leaders, or participating in webinars. Explain how you apply this information to enhance your sales approach.

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Describe a time you successfully turned around a failing account.

Provide a detailed case study of an account that was struggling. Discuss the steps you took to re-engage the client, any challenges you faced, and the resulting improvements, showcasing your problem-solving skills and client management abilities.

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What is your approach to collaborating with channel partners?

Detail your experience working with channel partners, discussing communication strategies, joint marketing efforts, and how you measure the effectiveness of these partnerships. Highlight any successes achieved through collaboration.

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How do you identify and qualify leads in the sales cycle?

Explain the criteria you use to qualify leads, such as budget, timing, and project scope. Mention any specific tools or methods you've employed to ensure you're prioritizing leads effectively and how this improves your overall sales performance.

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Give an example of how you've used data to inform your sales strategies.

Share specific examples of data tools or metrics you’ve analyzed, explaining how you translated that information into actionable sales strategies. Discuss the outcomes of these data-informed decisions.

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What techniques do you use to effectively present to potential clients?

Discuss methods such as storytelling, leveraging visuals, and connecting your product's benefits to client needs. Share how you tailor presentations to resonate with your audience and address their concerns.

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How do you handle objections during the sales process?

Provide strategies that you use for navigating objections, emphasizing active listening, empathy, and effectively countering with relevant solutions. Share an example of a successful resolution as a result of your tactics.

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What do you believe sets Palo Alto Networks apart from competitors?

This is a chance to showcase your knowledge of the industry and the company's unique value propositions. Discuss the innovative solutions, quality of service, or corporate culture that you believe give Palo Alto Networks the edge over its competitors.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
January 4, 2025

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