Manager, Sales Revenue Systems

About Datadog: 

Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Built by engineers, for engineers, our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. 

The Team:

Sales Operations at Datadog is the right hand to our sales teams, ensuring our processes run smoothly for both our customers and Sales members by helping triage on the front lines from lead creation to opportunity close. We continuously drive adoption and efficiency of our global operations while innovating and implementing process improvements through Salesforce and other tools in order to run a clean sales pipeline. In addition, we help with deal negotiations, generate proper quotas and commissions for the team, and ensure booking and provisioning are correct and compliant.

The Opportunity:

Datadog’s Sales Operations team is seeking an innovative and passionate technology leader, who will contribute to the expansion of our Salesforce platform and its connected CPQ, billing, and commissions systems. This individual will partner with our business stakeholders to design and implement solutions to transform our quote-to-cash and commissions capabilities while managing a team of systems analysts.

You Will: 

•  Lead a team of systems analysts to design, develop and deploy solutions on the Salesforce CPQ and Billing (Revenue Cloud) platform
•  Partner with multi-functional teams (Deal Desk, Engineering, and Finance) to analyze and optimize the post sales processes related to quote-to-cash.
•  Act as subject-matter expert for commissions processing and the Xactly product suite
•  Develop a strategy and plan for improving our overall delivery processes across business
•  Coordinate user acceptance testing (UAT), deployments, and tech stack audits with the team to ensure business requirements are met and upheld
•  Create and maintain documentation on all processes, policies, and application configuration
•  Manage all system controls related SOX, GRC, ITGC, and Change Management 
•  Provide leadership, mentorship and development through regular one-on-ones with your direct team

You Are:

•  BA/BS in Business, Engineering, or other quantitative field
•  7+ years experience in Salesforce (Sales Cloud, CPQ, and Billing)
•  3+ years experience supporting a large-scale Salesforce CPQ implementation architect or lead analyst
•  2+ years experience as a first line people manager
•  Experience with the implementation process of Xactly Incent
•  Experience with Docusign customization
•  Strong knowledge of SaaS quoting, subscription and usage billing processes, opportunity and order management
•  Knowledge of ETL integrations with connected databases
•  Versatility, flexibility, and a willingness to work within constantly changing priorities

Why You Should Apply: 

•  Generous and competitive benefits
•  New hire stock equity (RSUs) and employee stock purchase plan
•  Continuous career development and pathing opportunities 
•  Product training to develop an in-depth understanding of our product and space
•  Best in breed onboarding
•  Internal mentor and buddy program cross-departmentally
•  Friendly and inclusive workplace culture

This is a remote position

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.