Creative Operations Manager

As a Creative Operations Manager at Mangomint, your main responsibilities will include managing our Asana workspace, facilitating cross-functional projects, and coordinating various campaign elements from inception to completion. You'll focus on improving processes, aligning diverse teams, and ensuring timely delivery of high-quality assets across multiple channels.

To qualify for the Creative Operations Manager role at Mangomint, candidates should have 4–7 years of project management or creative operations experience, preferably in a fast-paced marketing environment. Familiarity with project management tools such as Asana and a proven track record of managing multi-channel campaigns will be key to your success in this position.

Collaboration is at the heart of the Creative Operations Manager role at Mangomint. You'll work extensively with various teams, including Growth, Design, and Data, to plan and launch campaigns. This requires aligning priorities, gaining stakeholder buy-in, and fostering a collaborative environment to achieve the best outcomes for projects.

Essential skills for a successful Creative Operations Manager at Mangomint include strong critical thinking abilities, excellent communication skills, and a detail-oriented mindset. Being a proactive problem-solver is crucial, as is having the ability to manage multiple projects and shifting priorities in a fast-paced environment.

A Creative Operations Manager at Mangomint can expect a range of benefits including health, dental, and vision insurance, a generous wellness budget, unlimited PTO, and a 401k plan. Additionally, employees enjoy perks like premium subscriptions to wellness apps and stock options to make your time with us rewarding both personally and professionally.

When prioritizing tasks, I assess deadlines and the impact of each task on overall goals. I rely on tools like Asana to visualize all tasks and their timelines, helping me focus on high-impact tasks first while ensuring every project stays on track.

I once managed a multi-channel campaign that was falling behind schedule due to external vendor delays. I scheduled a meeting with our collaborators to clarify expectations and realigned timelines, resulting in a successful launch despite earlier setbacks.

I believe transparency is key. I utilize regular check-ins and status updates, and I encourage open dialogue, making sure that every stakeholder is aligned on project objectives and timelines to avoid any potential miscommunication.

My experience with Asana includes managing entire project workflows—from initial briefs to final deliverables. I’ve set up templates and reporting systems to enhance team collaboration and ensure accountability at every level.

I approach unexpected challenges with a problem-solving mindset. I assess the situation, communicate changes clearly with all stakeholders, and develop a revised plan to address the new scope or deadlines, ensuring that we still meet our overall objectives.

I utilize Gantt charts and timeline features in project management software to visualize progress over time. Regular check-ins with team members help me keep everything on track and address any potential delays proactively.

In a previous role, I identified that our approval process was causing delays in campaigns. I conducted a workflow assessment and streamlined the review process with fewer sign-offs, which reduced turnaround times significantly and increased efficiency.

Managing remote teams effectively involves establishing clear communication channels and regular check-ins. I leverage video conferencing tools and collaboration software to foster engagement and maintain everybody's alignment with project goals.

My approach to vendor management is proactive; I establish clear expectations and timelines from the start. I maintain open lines of communication and conduct regular touchpoints with vendors to ensure quality and timing are met throughout the project lifecycle.

I am excited about the opportunity to work at Mangomint because of the company's innovative approach to the salon and spa industry. I appreciate the collaborative culture and the chance to contribute my project management expertise to help enhance the profitability and effectiveness of these businesses.