Senior DevOps ServiceNow Developer

As a Senior DevOps ServiceNow Developer at ManTech, your main responsibilities will include developing ServiceNow solutions, enhancing core platform capabilities, and performing the custom development of applications. You’ll also be involved in configuration, report development, data migration, unit-testing, and integrating third-party applications, all while ensuring that solutions meet business requirements.

To apply for the Senior DevOps ServiceNow Developer position at ManTech, you should have at least 5 years of software development experience and a bachelor’s degree, or an equivalent combination of experience. Specific qualifications include proficiency in scripting languages, experience with ServiceNow workflows, and possessing a DOD-approved 8570 IAT Level II Certification or being able to obtain it shortly after hire.

As a Senior DevOps ServiceNow Developer at ManTech, being proficient in at least one scripting language is essential. Languages such as Ruby, Python, Perl, Bash, and JavaScript are all valuable, and your expertise in these areas will greatly contribute to your success and the overall effectiveness of your solutions.

While it's not explicitly required, having a ServiceNow certification, such as the Certified ServiceNow Administrator (CSA) or ServiceNow Certified Application Developer, is highly preferred for the Senior DevOps ServiceNow Developer role at ManTech. Such certifications validate your expertise and enhance your qualifications for this position.

The work environment for a Senior DevOps ServiceNow Developer at ManTech is collaborative and focused on innovation. You’ll enjoy a mix of remote and in-office interactions, with opportunities to engage with colleagues via email and virtual communications, making teamwork integral to your everyday tasks. It's a setting that encourages growth, learning, and creativity.

When answering this question, be specific about your previous roles involving ServiceNow development. Highlight any projects where you created ServiceNow workflows or applications, mention the tools you used, and discuss the impact of your work on business outcomes.

For this question, choose a project that showcases your problem-solving skills. Briefly explain the issue, your approach to resolving it, and the successful result. Emphasize your role as a Senior DevOps ServiceNow Developer and how you collaborated with team members.

Discuss your strategies for ensuring code quality. Include details about your testing process, tools you utilize for coding standards, and how you handle code reviews. Mentioning your experiences with unit testing in the ServiceNow environment will add depth to your answer.

When addressing this question, provide examples of integrations you have worked on, the challenges faced during these integrations, and the outcomes. Explain any specific tools or methods you used to successfully integrate external applications with ServiceNow.

List the scripting languages you are proficient in, and provide context on how you’ve used them to improve ServiceNow solutions. Discuss specific scripts you wrote, their purpose, and their positive effects on application performance.

Communicating effectively requires clear and concise messaging. Share your tactics for collaboration, whether it’s through regular meetings, status updates, or using project management tools. Mention instances where effective communication led to successful project outcomes.

Outline the best practices you adhere to, such as adhering to ServiceNow development guidelines, focusing on user-centric design, and implementing security measures. Provide examples that illustrate how following these best practices led to successful implementations.

Mention the resources you use to stay informed, such as online courses, industry publications, or professional groups. Highlight any recent certifications or training you have undergone, and explain how they will benefit your role as a Senior DevOps ServiceNow Developer at ManTech.

Share a specific instance where you identified a problem with a ServiceNow solution, the steps you took to improve it, and the measurable results of your changes. Dimensions of improvement might include performance, user satisfaction, or cost savings.

Anticipate challenges such as scaling solutions for larger environments, ensuring compliance with evolving standards, or managing stakeholder expectations. Discuss how you’d approach these challenges proactively, using your experience to mitigate risks.