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Director, GHNW Distribution

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Head of Recruitment & Digital Tools with the resources to solve critical problems for the future of our business, which is why we need you.  

Manulife Global HNW (GHNW) is one of the five strategic focus areas for Asia Segment and a growth business. Manulife is a leader in the High Net Worth individual life insurance market.  This individual should have familiarity with life insurance products and an excellent understanding of the High Net Worth International Life Insurance market and marketing concepts. The primary focus is the ability to identify, develop and promote marketing/sales opportunities and educational material along with building strong relationships with GHNW Distributors as well as internal support teams all to generate sales for GHNW.  

What motivates you?  

  • You obsess about customers, listen, engage and act for their benefit  
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes  
  • You thrive in teams, and enjoy getting things done together 
  • You take ownership and build solutions, focusing on what matters  
  • You do what is right, work with integrity and speak up 
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone  

  

We are looking for someone:  

  • Over 10 years of experience in the Financial Services Industry.

  • Willing to work flexible hours to accommodate distributors in various global time zones.

  • Open to travel, including both domestic and international trips, up to three times per year or more.

  • Proficient in advanced life insurance knowledge and case design/illustration techniques.

  • Strong sales skills with the ability to identify and capitalize on sales opportunities.

  • Proven ability to build and maintain strong external relationships.

On the job you will:  

  • Motivate Distributors to sell GHNW solutions via participation in persuasive virtual and in-person sales presentations, designing marketing initiatives and providing top tier responsiveness to Distributor inquiries
  • Work closely with Distributors to identify market and sales opportunities / business potential for distributor growth as well as address and resolve issues that will cover a wide array of topics and could involve Underwriting, Product, and other areas within the company
  • Develop and implement sales and marketing strategies along with educational materials for and with Distributors
  • Effectively position GHNW products within the landscape of competitors and overall competitive landscape, and run supporting illustrations as required
  • Educate and provide training to Distributors on GHNW products, underwriting and processes
  • Consistently be proactive with key personnel to build, enhance, and maintain relationships
  • Provide sales support to the VP, Global HNW Distribution
  • Work with new distributors to diversify and expand GHNW sales reach into new markets (Latin America, Europe etc)
  • Cross promote Manulife solutions through GHNW by identifying, implementing, and executing sales and marketing initiatives aimed to retain business within the Manulife enterprise
  • Develop and maintain strong relationships with GHNW distribution teams as well as internal personnel who support the GHNW Life business
  • Work closely with all internal departments (Product, Marketing, Underwriting, Legal, Case Management, Titles, Service, Compliance) to further drive sales and marketing initiatives while also observing ways GHNW can advance and improve operational processes and procedures
  • Be a key, reliable and trusted resource as well as Manulife brand ambassador to all contracted Distributors including their sales support staff, sales consultants, and senior management.

Our commitment to you  

  • Our mission; to be a part of making Decisions Easier and Lives Better 
  • A leadership team dedicated to your growth and success  
  • A bold ambition and set of goals to be a leader in driving transformation in our industry  
  • Our best. Every day.  

Learn more about opportunities with us at jobs.manulife.com     

  

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, GHNW Distribution, Manulife

At Manulife, we believe that the customer is at the heart of everything we do, and we depend on passionate individuals to drive our mission forward. We’re seeking a Director, GHNW Distribution based in Singapore to lead our efforts in the high-net-worth (HNW) segment, which is one of our primary strategic focus areas in Asia. If you have a strong understanding of life insurance products and the unique needs of international clients, this role is crafted for you. You will be instrumental in building strong relationships with HNW distributors, identifying marketing opportunities, and promoting our top-notch GHNW solutions. Your expertise will not only enhance our product offerings but will also inspire and educate our distribution partners. Picture yourself engaging in persuasive virtual and in-person sales presentations, collaborating closely with internal teams, and addressing distributors’ concerns to ensure smooth and effective operations. Here, your experience matters. With over 10 years in the financial services sector, you’ll be leveraging your advanced life insurance knowledge and killer sales skills. You’ll thrive by coaching and motivating distributors, contributing to our growth, while working flexibly across global time zones. Join us and become an essential part of a team that is deeply focused on customer success, integrity, and the drive for continuous improvement. Together, let's make decisions easier and lives better for millions of customers worldwide.

Frequently Asked Questions (FAQs) for Director, GHNW Distribution Role at Manulife
What are the responsibilities of the Director, GHNW Distribution at Manulife?

The Director, GHNW Distribution at Manulife is responsible for motivating distributors to sell GHNW solutions, developing and implementing sales and marketing strategies, and building strong relationships both internally and externally. This role involves minimizing issues related to underwriting and product services while identifying sales opportunities to foster distributor growth.

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What qualifications are necessary for the Director, GHNW Distribution position at Manulife?

Candidates for the Director, GHNW Distribution role at Manulife should have over 10 years of experience in the financial services industry and an advanced understanding of life insurance products. Familiarity with case design and sales illustration techniques, coupled with strong interpersonal and sales skills, is essential.

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How does the Director, GHNW Distribution support distributors in their role at Manulife?

In the role of Director, GHNW Distribution, support for distributors comes through educational materials, training on GHNW products, and ongoing sales support. The director acts as a trusted resource and is available to train distributors on product offerings while enhancing their understanding of underwriting and competitive positioning.

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What experience is preferred for the Director, GHNW Distribution role at Manulife?

Preferred experience for the Director, GHNW Distribution at Manulife includes a solid background in financial services and life insurance, a track record of building and maintaining relationships with distribution teams, and excellent communication skills to effectively relay complex information about products and sales strategies.

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What is the work environment like for the Director, GHNW Distribution at Manulife?

The work environment for the Director, GHNW Distribution at Manulife is hybrid, allowing for both remote work and in-person engagements. The position requires flexibility in hours to accommodate global distributors and involves occasional travel, thus fostering a collaborative atmosphere focused on team success.

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Common Interview Questions for Director, GHNW Distribution
Can you describe your experience with high-net-worth insurance products?

When answering this question, highlight relevant roles where you actively worked with high-net-worth clients, emphasizing your understanding of the market. Discuss specific products you have dealt with and how you tailored solutions to meet clients' complex needs.

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How do you identify sales opportunities in the distribution network?

Draw upon examples where you have analyzed market data or distributor performance to identify potential sales opportunities. Explain your reasoning and the approaches you take to capitalize on those opportunities effectively.

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What strategies have you used to motivate distributors?

Share specific strategies that you’ve implemented to inspire and motivate distributors. Mention a successful campaign or initiative that resulted in increased sales, and stress the importance of asserting a supportive and engaging presence.

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How do you address challenges that arise in distributor relationships?

Start by mentioning the importance of communication in resolving issues. Illustrate your proactive approach by providing examples of past conflicts you resolved and the collaborative solutions you achieved alongside distributors.

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What tools or techniques do you utilize for effective training sessions?

Regale your potential employer with the training tools you've leveraged, such as presentations, role-playing exercises, or digital resources. Emphasize your adaptability in utilizing various techniques to cater to diverse learning styles.

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What is your approach to developing educational materials for distributors?

Discuss your creative process for developing educational resources, such as conducting research, incorporating feedback from distributors, and continuously adjusting materials based on effectiveness. Emphasize collaboration with sales and product teams.

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How do you prioritize your tasks in this role?

Outline your method for prioritization, which may include considering deadlines, distributor needs, or strategic goals. Cite tools or methodologies you employ, like project management software or prioritization matrices.

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How do you ensure compliance and regulatory requirements are met?

Stress the importance of staying informed about regulatory developments and compliance standards. Discuss how you work closely with legal and compliance teams to ensure that your strategies adhere to regulations while advancing the business’s goals.

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How would you assess and compare products against competitors?

Provide insight into your analytical approach for assessing market competition, which may involve collecting data, conducting thorough market analyses, and utilizing customer feedback. Highlight your ability to present this information effectively.

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Can you tell us about a successful project you led in financial services?

Share a detailed account of a project where you were a key driver of success. Focus on its objectives, challenges faced, strategy implemented, and measurable outcomes. Provide context on how the project aligns with your skills relevant to the Director role.

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Decisions made easier. Lives made better. We are on a transformational journey. We want to remove complexity from the financial services industry, to make people’s lives better by helping to make their decisions easier. Being part of this transfo...

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DATE POSTED
April 17, 2025

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