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Recruiting Coordinator

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 3.5 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. 

What You'll Do

Recruiting Coordinators are mission control and masters of detail - ensuring candidates are moving through the hiring process in the most delightful way and that our systems are tight and well maintained to support this. In this role, you will: 

  • Work with candidates to ensure their experience is excellent and with hiring teams to ensure they have full visibility into our end-to-end process

  • Optimize virtual onsite interview process standards that ensure every candidate has an outstanding interview experience

  • Run point on interview logistics, scheduling, and keeping interview schedules running on time

  • Partner with recruiters, sourcers, and hiring managers to ensure candidates receive high touch communication

  • Learn the ins and outs of our ATS and other tools, and share your expertise and tips with the team

  • Establish and maintain ATS data integrity practices

What We Believe are Important Traits for This Role

  • Ability to manage stakeholder pressure and a high-volume of priorities across multiple teams and time zones, proactively asking for the context you need from you peers

  • Masterful communication, organization, and attention to detail  

  • Respect for and interest in collaborating with individuals with diverse backgrounds, perspectives, and experiences

  • Ability to anticipate needs before they arise and act with urgency and professionalism 

  • Ability to balance flexibility and some ambiguity with maintaining a productive and efficient structure

  • A desire to share your expertise through documentation, mentorship, and both written and verbal discussion

  • 2+ year coordinating experience, or similar

  • Experience at a startup or high-growth company is a plus

  • Experience working on or with a talent acquisition team

  • If this job listing doesn't describe you perfectly but you feel there is a strong reason for you to be considered, get in touch and tell us why you want to work with us!

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

  • We value high-performing creative individuals who dig into problems and opportunities.

  • We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

  • We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

  • We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

Our annual base compensation for this role ranges from $71,825 - $100,000 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information.

By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here.

Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information.

Mapbox is an EEO Employer - Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.

#LI-Remote

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What You Should Know About Recruiting Coordinator, Mapbox

At Mapbox, we're looking for a Recruiting Coordinator who will play a key role in ensuring our hiring process is top-notch and enjoyable for candidates. As the leading real-time location platform, we strive to create exceptional experiences that resonate with our diverse talent pool. In your role as a Recruiting Coordinator, you will be our mission control, making sure candidates feel valued and supported as they navigate through the hiring journey. You'll work closely with candidates and our hiring teams, optimizing virtual interview processes and keeping everything organized and running on schedule. From managing logistics to maintaining our applicant tracking systems (ATS), your attention to detail and proactive communication will shine. You'll learn the ins and outs of our ATS and share your expertise with the team, ensuring high data integrity. We're looking for someone who can manage stakeholder pressures, has masterful organization skills, and is excited about collaborating with individuals from diverse backgrounds. If you're passionate about improving candidate experiences and have 2+ years of coordinating experience, we'd love to hear from you. Join us at Mapbox, where we value creativity, individuality, and support for all of our employees. Together, we can power the navigation solutions for a new generation of location-aware businesses!

Frequently Asked Questions (FAQs) for Recruiting Coordinator Role at Mapbox
What is the role of a Recruiting Coordinator at Mapbox?

The Recruiting Coordinator at Mapbox is responsible for managing the hiring process to ensure candidates have an exceptional experience. This involves handling logistics, optimizing interview processes, and maintaining communication with candidates and hiring teams to ensure everything runs smoothly and efficiently.

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What qualities is Mapbox looking for in a Recruiting Coordinator?

Mapbox seeks a Recruiting Coordinator with excellent communication skills, attention to detail, and the ability to manage multiple priorities and stakeholders. Candidates should also be adaptable, collaborative, and willing to share their expertise with others.

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What background is ideal for the Recruiting Coordinator position at Mapbox?

Ideal candidates for the Recruiting Coordinator role at Mapbox should have at least 2 years of coordination experience or a similar background, preferably in a talent acquisition team or a startup environment. Previous experience in a high-growth company is a plus.

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How does Mapbox support diversity and inclusion in hiring?

Mapbox strongly believes in building a diverse team and encourages candidates from all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We foster an environment of respect and collaboration among team members with diverse perspectives.

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What tools will a Recruiting Coordinator use at Mapbox?

As a Recruiting Coordinator at Mapbox, you will work with various tools, including our applicant tracking systems (ATS) and other organizational tools, to manage the hiring process effectively and maintain high data integrity.

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What does the hiring process look like at Mapbox?

The hiring process at Mapbox consists of several stages, where the Recruiting Coordinator oversees scheduling interviews, ensuring candidates are well-informed, and gathering feedback from the hiring team to create a seamless experience throughout.

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How does Mapbox ensure candidates have a positive experience during interviews?

Mapbox places great importance on candidate experience. The Recruiting Coordinator will optimize interview logistics and communication, making sure candidates feel welcomed and supported throughout the interview process.

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Common Interview Questions for Recruiting Coordinator
Can you explain your experience with coordinating interviews?

When answering this question, highlight specific examples of how you have managed scheduling, communicated with candidates, and ensured smooth logistics in past roles. Emphasize your organizational skills and attention to detail.

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How do you prioritize tasks while managing multiple interviews?

To effectively answer, describe your approach to prioritization, whether it involves creating to-do lists, using digital tools, or leveraging a calendar system. Provide an example of a time you successfully managed competing priorities.

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What strategies do you use to maintain communication with candidates?

Discuss the importance of timely and empathetic communication. Mention specific tools you use, such as email templates or scheduling apps, and provide an example of how you successfully engaged with candidates in the past.

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Describe a challenge you faced as a coordinator and how you overcame it.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Describe the challenge, your specific actions, and how it positively impacted the hiring process or candidate experience.

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How do you adapt to changes in the hiring process?

Provide an example of a time when you had to adapt to changes, emphasizing your flexibility and problem-solving skills. Discuss how you communicated changes effectively to candidates and teams.

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Why do you want to work as a Recruiting Coordinator at Mapbox?

When answering, convey your passion for enhancing candidate experiences and your alignment with Mapbox’s values. Mention specific aspects of Mapbox that resonate with you, such as its commitment to creativity and diversity.

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What do you know about Mapbox’s hiring culture?

Demonstrate your knowledge of Mapbox’s values and hiring practices. Discuss how the company prioritizes candidate experience, diversity, and supporting individual growth within the team.

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How do you ensure data integrity within an ATS?

Speak about the importance of maintaining accurate records and how you implement data entry protocols. Mention your experience with ATS and your commitment to following best practices for data integrity.

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What advice would you give to a candidate preparing for an interview?

Offer practical tips such as researching the company, preparing questions, practicing common interview questions, and focusing on showcasing alignment with the company's values. Stress the importance of authenticity during interviews.

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How do you handle feedback from hiring teams?

Discuss your approach to receiving feedback, emphasizing open communication and a willingness to implement changes. Provide an example of how you’ve effectively integrated feedback to improve processes in past roles.

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Mapbox powers navigation for people, packages, and vehicles everywhere.

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Full-time, remote
DATE POSTED
November 26, 2024

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