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Chief Engineer

Additional Information
Job Number 25050476
Job Category Engineering & Facilities
Location Residence Inn Santa Barbara Goleta, 6350 Hollister Avenue, Goleta, California, United States, 93117 VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management

POSITION SUMMARY

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS 

Education: High school diploma or G.E.D. equivalent and vocational or technical background.

Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.

At least 2 years of hotel engineering/maintenance experience.

Supervisory Experience: No supervisory experience. 

REQUIRED QUALIFICATIONS

License or Certification: Valid Driver’s License

Universal Chlorofluorocarbon (CFC) Certification

Must meet applicable state and federal certification and/or licensing
requirements.

The pay range for this position is $36.00 to $36.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose,  belong to an amazing global​ team, and  become the best version of you.

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What You Should Know About Chief Engineer, Marriott International

As the Chief Engineer at Residence Inn by Marriott in beautiful Goleta, California, you'll be at the heart of our operations, ensuring everything runs smoothly while delivering exceptional service to our guests. Your days will be filled with a variety of tasks, from responding to and resolving guest repair requests to performing preventive maintenance on our tools and equipment. You'll need your keen eye for detail as you visually inspect machines and carry out complex repairs on HVAC systems, plumbing, and electrical equipment. We prioritize safety, so you'll be responsible for using our Lockout/Tagout system diligently. Your advanced skills in engineering, coupled with your ability to read blueprints and schematics, will play a crucial role in maintaining the safety and functionality of our property. Training and mentoring other engineers will also be part of your week, fostering a spirit of collaboration within the team. We're looking for someone who communicates effectively with both guests and team members while maintaining a professional attitude at all times. A solid understanding of engineering computer programs related to preventative maintenance and energy management will allow you to excel in this fast-paced environment. At Residence Inn, not only will you have the chance to showcase your engineering expertise, but you'll also create lasting connections with our guests, ensuring they feel welcomed and valued during their stay. If you're ready to step into a role that combines technical challenges with guest relations in a vibrant community, we would love to meet you!

Frequently Asked Questions (FAQs) for Chief Engineer Role at Marriott International
What are the responsibilities of a Chief Engineer at Residence Inn by Marriott?

The Chief Engineer at Residence Inn by Marriott is responsible for a variety of tasks crucial to maintaining the hotel’s operations. This includes attending to guest repair requests, performing preventive maintenance, troubleshooting, and addressing any mechanical or electrical issues while ensuring compliance with safety standards.

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What qualifications do I need to apply for the Chief Engineer position at Residence Inn by Marriott?

To apply for the Chief Engineer role at Residence Inn by Marriott, candidates should have a high school diploma or G.E.D., along with vocational training in a relevant field. Experience in hotel maintenance and engineering is vital, as well as certifications like a valid driver’s license and Universal CFC Certification.

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How does Residence Inn by Marriott ensure safety in engineering operations?

Safety is a top priority for Residence Inn by Marriott. The Chief Engineer uses the Lockout/Tagout system to ensure safe maintenance practices and adhere to local and national safety codes, while also reporting any hazards and completing safety training regularly.

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What skills are essential for the Chief Engineer at Residence Inn by Marriott?

Essential skills for the Chief Engineer at Residence Inn by Marriott include advanced knowledge in mechanical, electrical, and plumbing systems, solid troubleshooting abilities, and proficiency in using engineering computer programs. Team leadership and excellent communication skills are also crucial to effectively mentor other engineers and interact with guests.

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What is the work environment like for a Chief Engineer at Residence Inn by Marriott?

The work environment for a Chief Engineer at Residence Inn by Marriott is dynamic and diverse. Engineers often engage with guests, collaborate with team members, and tackle various technical challenges. This role requires constant movement, so the ability to handle physical tasks and maintain professionalism is essential.

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Common Interview Questions for Chief Engineer
Can you describe your experience with HVAC systems as Chief Engineer?

When answering this question, highlight specific projects or maintenance tasks involving HVAC systems you've handled. Detail your troubleshooting methods and mention any relevant certifications or training you've completed in this area.

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What strategies do you use to prioritize maintenance requests?

Discuss your approach to evaluating and ranking maintenance requests based on urgency and guest impact. It's beneficial to mention any organizational tools or techniques you employ to keep track of outstanding maintenance tasks.

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How do you ensure safety compliance during repair tasks?

Explain your knowledge of safety protocols, such as the Lockout/Tagout system, and specific instances where you've identified and addressed potential hazards in the workplace. Emphasize the importance of safety training and regular communication with your team.

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How do you handle underperforming team members?

Describe your approach to mentorship and professional development, illustrating how you offer constructive feedback and support to help team members improve their skills or rectify performance issues.

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What methods do you use to perform preventive maintenance?

Highlight your experience with creating and executing preventive maintenance schedules, specifying types of checks and inspections you routinely perform. Discuss how this proactive approach reduces downtime and enhances the guest experience.

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Can you share a challenging repair you've completed and how you approached it?

Provide a specific example of a difficult repair situation, outlining the steps you took to diagnose the problem, the solutions you explored, and the outcome. This demonstrates your problem-solving abilities and technical expertise.

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What role does teamwork play in your work as Chief Engineer?

Emphasize the collaborative nature of maintenance work, detailing how you communicate with your team, seek input, and leverage diverse skills to overcome challenges and achieve common goals.

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How do you stay updated with the latest technologies in engineering?

Discuss your commitment to continuous learning, mentioning industry webinars, workshops, or certifications you pursue to stay informed about new technologies and best practices in engineering and maintenance.

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What steps do you take when a major system fails?

Explain your protocol for assessing the situation, prioritizing immediate repairs to ensure guest safety and comfort, and then executing a thorough investigation to prevent similar issues in the future.

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How do you interact with guests while performing maintenance duties?

Share your philosophy on guest relations, highlighting your dedication to providing excellent customer service even during repairs. Illustrate this by providing an example of how you've communicated effectively with guests to ensure their comfort and satisfaction.

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Full-time, on-site
DATE POSTED
April 19, 2025

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