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Pharmacy Administration Intern (Hybrid)

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.  As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.  Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day.  Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
 

Position Summary
 

Internships offered in our Health Plan division offer great learning opportunities for anyone planning to begin a career in health care. Interns will gain exposure to key functions of health plan operations and learn about some of the most important concepts needed to understand our health care system.


Job Description

Responsibilities include:

  • Assists with Member, Provider and pharmacy outreach activities and messaging about medication adherence.
  • Collaborates with other health plan and delivery system teams, including pharmacists and care managers to assist in member, provider or pharmacy outreach.
  • Supports pharmacy tasks related to medication adherence including, but not limited to, education on the importance of adherence and addresses member concern and barriers.
  • Encourage timely prescription refills and assist with connecting members to pharmacy and provider services.
  • Track, trend and report on adherence barriers and member feedback
  • Participate in team meetings to review Star Measure performance, goals and best practices and other meetings as requested.
  • Complete assignments for special pharmacy projects which may include compiling of information, report generation, maintenance of necessary records and files

Skills, Education and Experience:

  • Currently enrolled in two or four-year degree program
  • Basic level of Medical, Clinical, or Pharmacy knowledge required
  • Prior experience in or exposure to pharmacy highly preferred; retail or managed care
  • Genuine interest in the health care field
  • Ability to provide the highest level of customer service both to internal and external customers, with excellent interpersonal and communication skills
  • Analytical and problem-solving skills with strong attention to detail
  • Ability to handle confidential and sensitive information in a discreet and professional manner
  • Ability to work independently with sound judgment in decision making
  • Demonstrated ability to review and analyze data
  • Ability to take appropriate initiative while soliciting input/advice  
  • Ability to prioritize tasks within an assigned project
  • Effective time management skills (ability to prioritize and multi-task while maintaining focus on objectives)
  • Flexibility in tackling assignments of varying complexity
  • Working knowledge of Microsoft Office products including Word, Excel and PowerPoint
  • Understanding of Medicare Star Ratings and knowledge of adherence-related measures preferred.

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org

What You Should Know About Pharmacy Administration Intern (Hybrid), Martin/Martin

Join the team at Martin's Point Health Care in beautiful Portland, ME, as a Pharmacy Administration Intern (Hybrid)! This internship offers an incredible opportunity to dive into the world of health care while being at the forefront of transforming our health care system. At Martin's Point, we embody the spirit of 'people caring for people', emphasized through a culture of trust, respect, and fun. As a Pharmacy Administration Intern, you'll assist with outreach activities focusing on medication adherence, collaborating closely with pharmacists and care managers. You'll support important tasks like educating members about the significance of adherence and encouraging timely prescription refills. This role is perfect for someone currently enrolled in a health-related degree who has a genuine passion for improving the health care experience. You'll also have the unique opportunity to track and report on various adherence barriers while participating in team meetings that discuss best practices. If you're eager to learn, grow, and make a meaningful impact in the community, apply today to discover why Martin's Point has been celebrated as a 'Great Place to Work' since 2015!

Frequently Asked Questions (FAQs) for Pharmacy Administration Intern (Hybrid) Role at Martin/Martin
What are the responsibilities of a Pharmacy Administration Intern at Martin's Point Health Care?

As a Pharmacy Administration Intern at Martin's Point Health Care, your main duties involve supporting member and pharmacy outreach activities, focusing on medication adherence. You will have the chance to collaborate with pharmacists and other health plan teams to educate members on the importance of timely prescription refills, analyze adherence barriers, and participate in team meetings to improve overall health care communication.

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What qualifications are needed for the Pharmacy Administration Intern position at Martin's Point Health Care?

To qualify for the Pharmacy Administration Intern role at Martin's Point Health Care, you should be currently enrolled in a two or four-year health-related degree program. A basic understanding of medical or pharmacy knowledge is required, and prior experience in a pharmacy setting is highly preferred. Strong interpersonal skills, attention to detail, and the ability to handle confidential information are essential for success in this position.

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What skills are important for success as a Pharmacy Administration Intern at Martin's Point Health Care?

Successful Pharmacy Administration Interns at Martin's Point Health Care should have excellent customer service skills, strong analytical and problem-solving abilities, and time management capabilities. Familiarity with Microsoft Office products is necessary, as well as a genuine interest in the health care field. Flexibility in tackling various assignments and the ability to work independently with good judgment are also key traits for this role.

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How does the Pharmacy Administration Intern role at Martin's Point Health Care contribute to the health care team?

The Pharmacy Administration Intern role at Martin's Point Health Care plays a vital part in enhancing member engagement and medication adherence. By facilitating communication between members and providers, this position not only helps to ensure optimal health outcomes but also fosters a collaborative environment that advances the overall quality of care delivered within the community.

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What is the work environment like for a Pharmacy Administration Intern at Martin's Point Health Care?

The work environment for a Pharmacy Administration Intern at Martin's Point Health Care is collaborative, supportive, and dynamic. You will be part of a team focused on improving health care delivery while enjoying a culture that promotes continuous learning and personal growth. The hybrid model offers flexibility, allowing you to engage with team members and contribute meaningfully both in-person and remotely.

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Common Interview Questions for Pharmacy Administration Intern (Hybrid)
Can you describe your understanding of medication adherence and its importance?

Medication adherence is essential for achieving optimal health outcomes. In your response, explain how adherence can reduce hospital readmissions and improve overall patient health, connecting this understanding to the role's responsibilities.

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What experience do you have that prepares you for the Pharmacy Administration Intern position?

Discuss any relevant coursework, internships, or volunteer experiences that relate to pharmacy or health care. Be specific about skills that will help you in this internship, such as customer service or teamwork.

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How would you manage multiple priorities in this internship role?

Talk about your time management strategies, such as using tools to prioritize tasks and setting clear milestones. Share examples of how these strategies have helped you balance various responsibilities successfully.

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What is your approach to providing customer service?

Outline your belief that excellent customer service stems from active listening and effective communication. Provide examples of situations where you successfully resolved customer concerns and ensured satisfaction.

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How do you handle sensitive information in a health care setting?

Emphasize the importance of discretion and confidentiality in handling patient information. Discuss policies or practices you adhere to in maintaining privacy, and provide examples where applicable.

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What interests you most about health care?

Share your passion for health care, focusing on aspects such as improving patient outcomes, working in a collaborative environment, or addressing community health needs. Relate your interest to the specific mission of Martin's Point Health Care.

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How do you prioritize tasks when faced with tight deadlines?

Explain your method of assessing tasks based on urgency and importance. Share any tools or techniques you use, such as making a list or using digital project management software, to stay organized and meet deadlines.

Join Rise to see the full answer
Can you provide an example of a time you worked as part of a team?

Discuss a specific project where teamwork was critical. Describe your role, how you contributed, and what the team accomplished together. Highlight lessons learned about collaboration.

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Why do you want to intern at Martin's Point Health Care specifically?

Express your admiration for Martin's Point Health Care's mission and values. Mention anything specific that attracts you to the organization, such as its commitment to community health or its recognition as a Great Place to Work.

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What skills do you think are most important for a Pharmacy Administration Intern?

Discuss skills such as communication, analytical thinking, and interpersonal abilities that are crucial for engaging with both patients and healthcare teams. Provide examples of how you've developed these skills.

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Martin/Martin, Inc. is a full-service civil and structural engineering and surveying firm, operating from Colorado since the 1940s. Growing steadily over the last decade, Martin/Martin is about exciting projects, shared ownership, informed staff a...

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Internship, hybrid
DATE POSTED
April 5, 2025

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