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Manager, Licensing Operations

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

Mattel is currently seeking a Manager Licensing Operations in El Segundo, CA. The position will be a member of a dynamic group focused on leading a team that manages contract administration, invoicing, royalties and collections for the Consumer Product, Content, Live Events and Digital Gaming teams.  Join a team that works to improve systems and process with data driven results to better support our stakeholders as they grow the business.

What Your Impact Will Be: 

•    Lead contract administration, royalty processing and collections with adherence to Mattel policies and procedures for a large volume of work (2,300+ contracts for CP, Content, Live Events and Digital Gaming).
•    Manage AR Aging, Balance Sheet forecasting and share metrics for Global Distribution
•    Prioritize revenue and accounts receivable activities
•    Manage Global Agent relationships, leverage their resources
•    Streamline processes with focus on automation
•    Support the development and facilitation of division wide training and change management
•    Manage and lead a team of 2 onshore and 3 direct offshore resources
•    Translate complicated business models into systems
•    Lead data insights by overseeing report development to create metrics and more productive processes
•    Test and validate upgrades and new automation opportunities
 

Qualifications

What We’re Looking For:

•    Bachelor’s degree and 7+ years relevant experience in a finance, accounting, auditing, royalty, or IT environment required 
•    Experience in Media, Licensing or Consumer Products a plus 
•    Customer focused mentality
•    Strong written and oral communication skills
•    Tableau and Excel superstar
•    Strong time management and organizational skills
•    Ability to read and understand legal agreements
•    Proactive mindset with ability to provide creative solutions to complex problems
•    Leader as well as team player
•    Detail-orientated with an ability to see the big picture and work on projects with many stakeholders
•    Manages diverse projects and assignments
•    Strong Microsoft Excel skills and proficiency in Microsoft Word, Project, Visio, Outlook, and PowerPoint


The annual base salary range for this position is between $120,000 and $150,000.
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience.

Additional Information

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
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Average salary estimate

$135000 / YEARLY (est.)
min
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Licensing Operations , Mattel

Are you ready to step into an exciting role as a Manager, Licensing Operations at Mattel in sunny El Segundo, California? At Mattel, we believe creativity is our superpower and we’re on a mission to inspire and entertain through innovative products. In this pivotal position, you’ll be joining a lively team that manages everything from contract administration to invoicing, royalties, and collections for our wide-ranging Consumer Product, Content, Live Events, and Digital Gaming sectors. With over 2,300 contracts to oversee, the impact of your work will touch various stakeholders while driving the business forward. You’ll take the lead in managing accounts receivable activities, developing metrics, and harnessing data insights for better processes. We are looking for someone with at least 7 years of relevant experience, a Bachelor’s degree, and a knack for both communication and organization. If you have an eye for detail, a proactive mindset, and a dedication to excellence, we want to hear from you! Enjoy the opportunity to lead a diverse team while innovating our systems and enhancing our operations. At Mattel, our culture thrives on collaboration and the drive to make a difference, and we’re excited to welcome passionate individuals like you who want to be part of our journey in shaping the future of play.

Frequently Asked Questions (FAQs) for Manager, Licensing Operations Role at Mattel
What are the main responsibilities of a Manager, Licensing Operations at Mattel?

As a Manager, Licensing Operations at Mattel, your primary responsibilities will include managing contract administration, overseeing royalty processing, and handling collections for a large volume of contracts across multiple teams. You would prioritize revenue activities, manage accounts receivable metrics, and streamline processes through automation. Additionally, you'll lead a team and support division-wide training, making your role crucial in ensuring operational efficiency and support for our stakeholders.

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What qualifications are required to apply for the Manager, Licensing Operations position at Mattel?

To qualify for the Manager, Licensing Operations position at Mattel, applicants should have a Bachelor's degree along with at least 7 years of relevant experience in finance, accounting, auditing, or a similar field. Experience in Media, Licensing, or Consumer Products is advantageous. Candidates should also possess strong communication skills, proficient time management, and analytical skills, especially in tools like Tableau and Excel to effectively manage and translate contracts into actionable insights.

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How does Mattel support diversity and inclusion in hiring for the Manager, Licensing Operations role?

Mattel is committed to a diverse and inclusive workplace and encourages all candidates to apply, even if they don't meet every single requirement listed. The company believes that a range of experiences enriches its team. They emphasize that you may be the right fit for this or other roles at Mattel, promoting an environment where people feel empowered to be themselves and contribute meaningfully.

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What is the salary range for the Manager, Licensing Operations position at Mattel?

The annual base salary range for the Manager, Licensing Operations position at Mattel is between $120,000 and $150,000. This range can vary based on the candidate's work location, skills, and experience. Mattel offers competitive compensation aligned with market standards and recognizes the value of skills brought to the organization.

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What is the work culture like at Mattel for a Manager, Licensing Operations?

The work culture at Mattel is dynamic and purpose-driven, focused on collaboration, innovation, and performance excellence. As a Manager, Licensing Operations, you’ll find an environment that encourages new ideas and values teamwork. The company thrives on empowering its employees to make a difference, paving the way for excellent outcomes while making play a reality for millions of children worldwide.

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Common Interview Questions for Manager, Licensing Operations
What strategies do you use for managing a large volume of contracts?

To manage a large volume of contracts effectively, I prioritize organization and technology. I utilize project management tools to track contract status and deadlines and focus on automation to streamline processes. Consistent communication with stakeholders ensures everyone is aligned, and periodic audits help maintain compliance.

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How do you handle discrepancies in royalty processing?

When addressing discrepancies in royalty processing, I first investigate the issue by reviewing the contracts and transaction records involved. I communicate transparently with affected parties to determine the cause and collaborate with the finance team to ensure corrections are applied promptly, maintaining clear documentation throughout the process.

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Can you describe your experience with accounts receivable management?

My experience in accounts receivable management includes overseeing the aging of receivables, forecasting balance sheets, and developing metrics for performance tracking. I proactively contact clients for collections and resolve payment disputes efficiently while ensuring adherence to policies and fostering good relationships.

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How do you approach training and change management?

I approach training and change management by fostering a collaborative environment. I tailor training sessions to team needs, encourage feedback for continuous improvement, and implement change gradually, ensuring everyone understands the process and benefits. My goal is to cultivate a culture that embraces change positively.

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What software tools are you proficient in that can assist you in this role?

In this role, I am proficient in Tableau for data analysis and visualization, as well as Excel for financial modeling and reporting. Additionally, I have experience with Microsoft Project for project management and can use various office tools to communicate and present data effectively.

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How do you manage relationships with global agents?

I manage relationships with global agents by ensuring regular communication and fostering trust. I collaborate closely, providing them with the resources and support they need to succeed while aligning objectives. This partnership approach ensures we are working towards common goals, enhancing overall productivity.

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What is your approach to problem-solving in a team environment?

My approach to problem-solving in a team environment involves open dialogue and leveraging the diverse skills of team members. I believe in identifying the root cause collectively, discussing potential solutions, and appreciating everyone's input, thus fostering a constructive environment for innovation.

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Describe a time when you improved a process in your previous job.

In my previous role, I identified inefficiencies in the royalty processing workflow. I developed a new automated system that reduced processing time by 30% and improved accuracy. I collaborated with IT to implement this solution and provided training to the team, resulting in higher productivity and employee satisfaction.

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What qualities make a successful Manager in Licensing Operations?

A successful Manager in Licensing Operations should possess strong leadership skills, attention to detail, and a customer-focused mindset. The ability to communicate effectively, manage multiple projects seamlessly, and a proactive approach to problem-solving are also crucial for thriving in this dynamic role.

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How do you ensure compliance with legal agreements?

To ensure compliance with legal agreements, I thoroughly review all contracts and agreements to understand their terms and implications. I maintain clear documentation throughout processes and conduct regular audits while training my team on legal considerations, fostering a culture of compliance and awareness.

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Mattel, a global leader in toys and family entertainment, engages audiences with a vast portfolio of iconic brands like Barbie, Hot Wheels, and Fisher-Price.

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Badge Diversity ChampionBadge Family FriendlyBadge Flexible CultureBadge Global CitizenBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
FUNDING
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 8, 2025

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