Executive Director - job 1 of 2

As the Executive Director at Senior Lifestyle in Agoura Hills, your daily responsibilities will include overseeing all daily operations of the senior living community, serving as the main point of contact for all staff, residents, and external agencies. You will maintain resident satisfaction by addressing their needs and concerns, managing budgets, leading staff meetings, and ensuring compliance with all relevant regulations. Additionally, you will be involved in community engagement and represent the community in local organizations.

To qualify for the Executive Director position at Senior Lifestyle, a preferred Bachelor’s Degree along with at least three years of experience in sales, marketing, or business management, especially in the Senior Housing Industry, is essential. Strong communication and management skills are crucial, as well as the ability to adapt quickly to changing tasks and an active Driver's License.

Senior Lifestyle emphasizes resident satisfaction through the leadership of the Executive Director by ensuring effective communication and fostering a culture of respect and dignity for all residents. The Executive Director will actively work with residents and families, promptly addressing any issues while also establishing meaningful interactions to enhance their living experience in the community.

The Executive Director position at Senior Lifestyle offers a competitive annual salary of $150,000. This compensation reflects the vital role you will play in ensuring high-quality hospitality and resident satisfaction in the senior living community.

Senior Lifestyle offers an attractive benefits package to Executive Directors, which includes health, dental, vision insurance, retirement benefits, short-term and long-term disability coverage, and paid time off. Additionally, the role includes access to DailyPay, allowing you to receive your earned wages before the regular payday, further supporting financial wellness.

When facing a complaint, it's important to listen actively and empathetically. Let the resident or family member express their concerns fully without interruptions. Respond by validating their feelings and assuring them that you will address the issue promptly. Follow up with actions that resolve the complaint and keep them updated throughout the process.

My management style is collaborative and supportive. I believe in empowering my staff by encouraging open communication, providing guidance, and fostering a team-oriented environment. I prioritize recognizing and rewarding contributions and maintain clear and consistent expectations to help my team thrive.

Ensuring compliance involves staying well-informed about local, state, and federal regulations relating to senior living. I would implement regular training sessions for staff, conduct periodic audits, and establish protocols that align with regulatory requirements, along with maintaining proper licenses for the community.

I have extensive experience in budget management where I actively oversee financial planning, forecasting, and tracking expenses. I focus on minimizing negative variances by regularly reviewing financial reports and implementing cost-saving measures while ensuring quality services are upheld in the community.

To promote teamwork, I focus on fostering a positive workplace culture through regular team-building activities and open forums for communication. I encourage collaboration on projects and ensure that everyone feels valued for their contributions, making it easier for staff to work together harmoniously.

Staying informed about the senior living industry requires ongoing professional development, attending relevant conferences, and keeping up with industry publications and associations. Networking with other professionals in the field also provides valuable insights and trends that can enhance our community's practices.

Engaging residents involves understanding their preferences and interests; I would create a variety of activities that cater to different hobbies and social needs. Regular surveys and feedback sessions with residents help me gauge their interests and tailor programs that enhance their living experience.

An Executive Director plays a crucial role in community relations by representing the senior living community at social and civic events. Building strong relationships with local organizations and participating in community initiatives help enhance the reputation of the facility while fostering partnerships beneficial for both residents and the community.

Addressing staffing challenges requires a multifaceted approach—recruiting effectively, providing comprehensive training, and fostering a positive workplace culture that values team members. I would focus on retaining talent through motivating initiatives and recognizing hard work, while also planning ahead to ensure adequate staffing levels.

The most important quality for an Executive Director is empathy. Understanding the unique needs and experiences of both residents and staff allows you to foster a supportive environment that prioritizes dignity and respect while empowering individuals to lead fulfilling lives within the community.