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Account Executive AMER Region (Remote)

Mattermost provides secure, workflow-centric collaboration for technical and operational teams that need to meet nation-state-level security and trust requirements. We serve technology, public sector, national defense, and financial services industries with customers ranging from tech giants to the world’s largest banks, to the U.S. Department of Defense and governmental agencies around the world. 


Our self-hosted and cloud offerings provide integrated workflow automation, AI-acceleration, ChatOps with team messaging, audio calling and screen share on an open core platform vetted and deployed by the world’s most secure and mission critical organizations. 


We co-build the future of collaboration with over 4,000 open source project contributors who’ve provided over 30,000 code improvements towards our shared product vision, which is translated into 20 languages.

To learn more, visit www.mattermost.com


The Strategic Account Executive is a senior sales position responsible for developing, managing and closing business within target accounts in the AMER sales organization focusing specifically on Large Enterprise and Critical infrastructure organizations.


Responsibilities include:
  • Prospecting and developing opportunities in target markets and accounts.
  • Refining go-to-market strategy for the relevant markets and organizations in AMER territory.
  • Managing complex enterprise sales cycles with multiple engagement points in InfoSec, IT, DevOps, Engineering and other lines of business.
  • Executing solution and value selling to some existing customers but primarily new prospects.
  • Articulating and evangelizing the vision and positioning of both Mattermost and our products and securing strategic commercial commitments.
  • Quickly build a pipeline of new logo ARR as well as some expansion ARR in your target accounts.
  • Accurately forecasting business on a weekly cadence.
  • Ensuring the successful rollout and adoption of Mattermost products through strong account management activities and coordination with pre-and-post sales engineering and customer success.
  • Collaborating closely with sales leadership frequently sharing key deal information and close plans.  
  • Align extended sales engineering, pre-sales, product support teams and executive support to ensure your success in your sales campaigns. 


Required Background/Skill:
  • Ideally, this candidate has about 10 years of Sales experience and has had success in generating pipeline and closing net new logos with security type use cases at one or two fast growing companies in the past. 
  • Significant enterprise sales and customer facing experience, with specific experience selling in the AMER region to large enterprise accounts. 
  • Experience selling a technical product.
  • Track record in developing and closing large, complex deals. 
  • Experience in acquiring new customer accounts at a transactional volume. 
  • 4+ years successful quota attainment. 
  • Self-motivated and goal-oriented.
  • Dynamic experience in an emerging company environment.
  • Creation and execution of territory strategy and business plans.
  • Attentive to forecasting and business reporting responsibilities.
  • Become a Mattermost expert, evangelizing our Collaboration for Mission Critical, value proposition.


$270,000 - $300,000 a year

Mattermost is an EEO Employer. We are a remote-first, open source company.


We are constantly working towards adding more countries/regions to this list, but first we need to make sure we are compliant with local laws and regulations, which takes time. 


Mattermost is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against staff or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

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Average salary estimate

$285000 / YEARLY (est.)
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$270000K
$300000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive AMER Region (Remote), Mattermost

At Mattermost, we’re on the lookout for an enthusiastic Account Executive for the AMER Region! This remote position offers the chance to join a team that is revolutionizing secure collaboration for tech, public sector, and national defense organizations. As an Account Executive, you'll be instrumental in developing, managing, and closing business within our target accounts—particularly with large enterprise and critical infrastructure organizations. You'll put your sales expertise to work by prospecting and cultivating opportunities, refining our market strategies, and guiding clients through complex enterprise sales cycles. You'll have the unique responsibility to articulate the vision of Mattermost and our innovative products, securing crucial commercial commitments. Your efforts in building a pipeline of new logo annual recurring revenue (ARR) will be vital, as will your ability to forecast business trends accurately. Strong account management skills will ensure the successful rollout of our solutions. We believe in collaboration and will work closely with sales leadership and engineering teams to support you in your campaigns. If you have a dynamic experience in an emerging company and a passion for developing strategies, we’d love to see your application. Join us and help co-build the future of collaboration as we expand our reach in the AMER region!

Frequently Asked Questions (FAQs) for Account Executive AMER Region (Remote) Role at Mattermost
What responsibilities does the Account Executive at Mattermost have?

The Account Executive at Mattermost is responsible for developing, managing, and closing business within target accounts. This entails prospecting opportunities in specified markets, managing complex enterprise sales cycles, executing solution and value selling primarily to new prospects, and ensuring successful adoption of Mattermost products through strong account management.

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What qualifications are required for the Account Executive position at Mattermost?

Ideal candidates for the Account Executive role at Mattermost should have around 10 years of sales experience, particularly in the AMER region, with a proven record in enterprise sales and customer engagement. It’s essential to have experience selling technical products and to exhibit self-motivation, goal orientation, and a solid understanding of strategic territory management.

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How does the sales process work for an Account Executive at Mattermost?

At Mattermost, the sales process for an Account Executive involves multiple engagement points across InfoSec, IT, DevOps, and other business lines. You’ll articulate the vision of our solutions, build strong client relationships, and effectively manage complex sales cycles while leveraging support from engineering and customer success teams.

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Is the Account Executive position at Mattermost remote?

Yes, the Account Executive position at Mattermost is entirely remote, enabling you to work from anywhere in the United States while engaging with a diverse team dedicated to co-building secure collaboration solutions.

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What is the expected salary range for the Account Executive role at Mattermost?

The expected salary range for an Account Executive at Mattermost is between $270,000 to $300,000 per year, reflecting the value placed on experienced sales professionals who contribute significantly to the organization's success.

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Common Interview Questions for Account Executive AMER Region (Remote)
Can you describe a time when you successfully closed a large, complex deal as an Account Executive?

When answering this question, focus on a specific deal, outlining your strategies, challenges you faced, and the final outcome. Demonstrate how you engaged multiple stakeholders and utilized tailored solutions to meet customer needs.

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How do you prioritize your accounts as an Account Executive?

Discuss your approach to account prioritization based on potential ARR, alignment with your company's strategic objectives, and the complexity involved in each account. Mention systemized tracking, analysis, and relationship-building as key components.

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What’s your experience with solution selling in a technical environment?

Highlight your understanding of solution selling methodology, particularly in technical sectors. Provide an example of how you tailored a proposal to meet a client's specific needs, emphasizing the importance of understanding customer pain points.

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How do you manage a pipeline of new logos efficiently?

Talk about your method for tracking potential clients, using CRM tools, and segmentation. Emphasize the significance of regular follow-ups and maintaining relationships to ensure a consistent flow of new client opportunities.

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What strategies have you used in territory planning and execution?

Share examples of how you’ve analyzed market data, characterized potential accounts, and set achievable quotas. Explain how your strategic planning has helped in staying organized and focused on your sales targets.

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What steps do you take to ensure customer success post-sale?

Discuss your commitment to customer success through ongoing communication, support, and training. Highlight your experience in coordinating with customer success teams to facilitate smooth rollouts of products and solutions.

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How do you stay updated on industry trends and competitive landscape?

Mention specific resources you follow, such as industry publications, webinars, and conferences. Express the importance of continuous learning and how it informs your sales strategy and engagement with clients.

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Can you give an example of a time you adapted your sales approach?

Be prepared to demonstrate flexibility and creativity. Discuss a situation where you faced an unexpected change and how you modified your approach to meet client needs effectively while still achieving your sales goals.

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How do you handle objections during the sales process?

Explain your approach to objection handling, which may include active listening, empathy, and providing solutions. Share a personal success story where you effectively turned an objection into a closing opportunity.

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What motivates you as an Account Executive?

Reflect on your intrinsic motivations such as achieving targets, building relationships, and making an impact. Discuss how these factors drive your performance and inspire you to exceed expectations in sales.

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DATE POSTED
December 13, 2024

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