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Pharmacy Technician - City of Hope - Goodyear, AZ

Overview

PHARMACY TECHNICIAN - CITY OF HOPE RETAIL PHARMACY - GOODYEAR, AZ - Monday-Friday - NO WEEKENDS

 

Maxor National Pharmacy Services is now accepting applications for a compassionate, customer service focused Pharmacy Technician to work full time in the City of Hope Retail Pharmacy in Goodyear, AZ. The retail pharmacy is located inside the hospital in Goodyear and managed by Maxor National Pharmacy Services headquartered in Amarillo, TX. 

 

Cancer Treatment Centers of America®(CTCA) now City of Hope® joining forces to expand patient access to personalized, comprehensive cancer care.

 

As a world-renowned research institution and the founding member of the National Comprehensive Care Network, City of Hope is at the forefront of the next generation of treatments, serving as a leader in the delivery of personalized, whole-person care. And we’re closer than ever. City of Hope, a 100+-year-old world leader in cancer research, treatment and prevention, joined forces with Cancer Treatment Centers of America® (CTCA), uniting a shared vision, values and commitment to high-quality, compassionate care that puts the patient first—at our hospitals, Comprehensive Care Centers and Outpatient Care Centers across the United States.

 

 

About Maxor

Maxor is a leading pharmacy care solutions company dedicated to improving patient outcomes and lowering the total cost of care through our clinically integrated set of pharmacy care services. Our teams help optimize the pharmacy experience for patients, our customers, their employees, and members whether it's through our customized pharmacy benefit offerings; providing access to prescription medications and therapies through our home delivery and specialty pharmacies; or delivering clinical and financial value with our end-to-end pharmacy management solutions. With a legacy of exceptional service and deep clinical and pharmacy expertise, Maxor has been a trusted partner enabling pharmacy care since 1926.

 

 

Responsibilities

 

ESSENTIAL FUNCTIONS (This document in no way states or implies that these arethe only duties to be performed by the employee occupying this position):

1. Assist pharmacists in providing effective, appropriate, and safe pharmacyservices.2. Provide friendly and cooperative customer service.3. Enter patient data accurately.4. Answer telephones quickly and with courtesy.5. Operate the cash register and ring sales.6. Pull and count medication from shelves accurately according to label generated at timeof dispensing for final check by Pharmacist.7. Participate in pharmacy orientation programs, training programs for PharmacyTechnicians, pharmacy staff meetings, in-service educational programs and othercommittees and functions as required by the facility and pharmacy department.8. Assist in maintaining the cleanliness and orderliness of the pharmacy.9. Maintain accurate and complete patient records.10. Assist in inventory control such as auditing receipt of goods, inventorying, stocking,pricing, monitoring usage, and correcting pricing and quantities in the computer.1 1. Remove, pick up, and/or deliver drug orders ifnecessary.12. Inform patients of any notations on prescription bag.13. Inform the pharmacist of any alerts form the pharmacy system, such as contraindications,interactions, and allergies.14. Enter and maintain non-preferred drug requests in the PA system.15. Verify NDC number to pull and count medications form shelves.16. Participate in activities resolving unsafe and unsanitary practices.17. Issue supplies to other pharmacies or departments as needed.18. Pre-pack and document medications accurately as needed.19. Participate in the Performance ImprovementProgram.20. Work cooperatively with other staff members to enhance the team concept.21. Maintains regular attendance according to established policies.22.Perform other job-related duties as assigned.23. Promptly report any allegations of impropriety to the Compliance Department.24. Comply with Maxor's Ethical Business Conduct policy and Maxor's ComplianceProgram.25. Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.26. Complete required training, as assigned, within the established timeframes.27. Must be able to cope with the mental and emotional stress of the position.

Qualifications

Qualifications/Education:

  • State of AZ Pharmacy Technician license, PTCB or NHA national certification preferred (Maxor will assist in obtaining certification)
  • HS Diploma/GED required

Experience:

  • A minimum of 2 years of prior pharmacy tech experience in a retail setting preferred
  • Excellent customer service and communication skills
  • Proven computer skills in Microsoft Office

Knowledge, Skills and Abilities:

  • Excellent communication and customer service skills, both verbal and written
  • Ability to problem solve and multi-task
  • Demonstrated organizational skills
  • Ability to work with a diverse group of people, including patients and physicians

 

At Maxor, we’re transforming the pharmacy industry to create healthier lives through purposeful engagement across Pharmacy Benefit Management, Pharmacy Management, Specialty Pharmacy, 340B, Rebate and Formulary Management, and Pharmacies.  With more than 95 years of experience providing customers and patients with exceptional pharmacy services, Maxor has earned the reputation as a premier employer by offering rewarding career opportunities at competitive pay rates.

 

 Apply online at: https://careers-maxor.icims.com/ 

Legal Disclaimer: Maxor is an EOE, including disability/vets

 

Average salary estimate

$55000 / YEARLY (est.)
min
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$50000K
$60000K

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What You Should Know About Pharmacy Technician - City of Hope - Goodyear, AZ, Maxor

As a Pharmacy Technician at City of Hope in Goodyear, AZ, you'll be stepping into a dynamic and rewarding role where your contributions truly matter! Our team is dedicated to providing exceptional pharmacy services to patients navigating their cancer treatment journey, and we’re looking for someone who is not just skilled but also compassionate. You’ll assist pharmacists with various duties, including handling patient data, providing customer service, and managing inventory efficiently. Your ability to communicate clearly and work well within a team will be essential as you help create a welcoming environment. Located inside the hospital and managed by Maxor National Pharmacy Services, this position offers you the chance to work Monday through Friday with no weekend shifts, allowing for a balanced work-life blend. If you've got a pharmacy technician license in Arizona and preferably some retail experience, we'd love to hear from you! This is not just a job; it's an opportunity to be a part of a transformative healthcare mission.

Frequently Asked Questions (FAQs) for Pharmacy Technician - City of Hope - Goodyear, AZ Role at Maxor
What are the daily responsibilities of a Pharmacy Technician at City of Hope?

As a Pharmacy Technician at City of Hope in Goodyear, your daily responsibilities include assisting pharmacists in providing safe and effective pharmacy services, managing patient data accurately, and delivering outstanding customer service. You will also engage in inventory control, answer phone inquiries, and help maintain the pharmacy's cleanliness and organization, ensuring both patient comfort and operational efficiency.

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What qualifications are needed for the Pharmacy Technician position at City of Hope?

To qualify for the Pharmacy Technician role at City of Hope, candidates must possess a valid Pharmacy Technician license in the state of Arizona. A high school diploma or GED is required, and while national certifications such as PTCB or NHA are preferred, Maxor will assist you in obtaining one if needed. Relevant experience in a retail pharmacy setting is also advantageous.

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Does City of Hope offer any training programs for new Pharmacy Technicians?

Yes! City of Hope provides comprehensive training programs for new Pharmacy Technicians. As part of your onboarding, you will participate in orientation programs and ongoing training sessions to ensure you are well-equipped to excel in your role and understand the specific procedures and policies at Maxor and City of Hope.

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What does a typical work week look like for a Pharmacy Technician at City of Hope?

A typical work week for a Pharmacy Technician at City of Hope consists of Monday to Friday shifts, with no weekend work required. This makes it a great opportunity for those seeking a stable schedule while still delivering high-quality pharmacy services to patients dealing with cancer treatments.

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How does City of Hope support the career advancement of Pharmacy Technicians?

City of Hope values the professional growth of its Pharmacy Technicians. They encourage ongoing education and career advancement through various training programs, certification support, and opportunities to participate in performance improvement initiatives, enhancing your expertise and career trajectory in the pharmacy field.

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Common Interview Questions for Pharmacy Technician - City of Hope - Goodyear, AZ
Can you describe your experience as a Pharmacy Technician?

When answering this question, focus on your specific roles, responsibilities, and environments where you’ve worked. Highlight any relevant experience in retail pharmacy settings, customer service skills, and offer examples of how you've successfully managed tasks like medication dispensing and inventory control.

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How do you prioritize tasks in a fast-paced pharmacy environment?

A great approach to this question is to share specific strategies you employ, such as creating to-do lists, using your organizational skills, and being proactive about anticipating busy times or staffing challenges. Demonstrating your ability to multi-task while maintaining a keen focus on patient safety is crucial.

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What would you do if a patient had a question about their medication?

Explain how you would listen carefully to their concerns and provide accurate information based on pharmacy policies while ensuring the patient feels heard. Mention that you would involve a pharmacist for complex inquiries to assure the patient receives the best care.

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How do you ensure accuracy while processing prescriptions?

Discuss your attention to detail and the specific steps you take to verify prescription information, such as checking for drug interactions, confirming patient allergies, and cross-referencing with established pharmacy practices to maintain safety and compliance.

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Can you give an example of a time you handled a difficult customer situation?

Provide a specific situation where you effectively resolved the issue and turned an unhappy customer into a satisfied one. Focus on your communication skills, empathy, and professionalism, illustrating your customer service prowess that aligns with City of Hope's values.

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What do you think are the most important qualities for a Pharmacy Technician?

Highlight qualities such as attention to detail, empathy, strong communication skills, and the ability to work collaboratively. Teaching with examples from your previous experiences will add credibility to your response, reinforcing your fit for the role at City of Hope.

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How would you handle a situation where you made a mistake in a prescription?

Discuss your belief in transparency and accountability while addressing the importance of reporting the error to a pharmacist immediately. Emphasize your commitment to learning from the mistake to prevent future occurrences and contribute to a safe pharmacy environment.

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What strategies do you use for effective teamwork in a pharmacy setting?

Talk about your experiences working closely with colleagues, such as staying open to feedback, communicating regularly, and supporting one another in daily tasks. Highlight how a team-oriented approach can enhance efficiency and patient care quality.

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How do you stay current on pharmacy practices and regulations?

Mention any resources you utilize, such as continuing education courses, professional organizations, and regulatory updates, to ensure you are informed about changes in pharmacy practices. Demonstrating your commitment to lifelong learning aligns with the values at City of Hope.

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Why do you want to work as a Pharmacy Technician at City of Hope?

Express your passion for contributing to patient care in a compassionate environment, and discuss how City of Hope’s commitment to high-quality cancer care aligns with your professional values and aspirations in the pharmacy field. It’s an excellent way to showcase your motivation for applying.

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Maxor National Pharmacy Services provides healthcare and pharmacy services including retail and mail order prescriptions (Maxor Pharmacies), pharmacy benefits management (MaxorPlus), pharmacy consulting (Maxor Pharmacy Consulting Services), and in...

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Full-time, on-site
DATE POSTED
April 8, 2025

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