Operations
Remote (United States)
About Medallion
At Medallion, we believe healthcare teams should focus on what truly matters—delivering exceptional patient care. That’s why we’ve built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, Medallion empowers healthcare operations teams to streamline their workflows, improve provider satisfaction, and accelerate revenue generation, all while ensuring superior patient outcomes.
As one of the fastest-growing healthcare technology companies—ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, a Glassdoor Best Place to Work in 2024, and featured on The Today Show—Medallion is revolutionizing provider network management. Backed by $85M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, and Salesforce Ventures, we’re on a mission to transform healthcare at scale.
About the role
We are seeking a highly skilled and experienced Customer Support Specialist to join our growing Customer Support team. As a Customer Support Specialist, you will be responsible for providing world-class customer support by resolving complex customer issues while collaborating internally to ensure our customers have the best experience possible.
This role reports to the Associate Director of Implementation and Customer Support and base compensation for this role may land between $22 - $30 per hour. In addition Medallion offers equity, bonus, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.
What you'll do
Qualifications
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The all-in-one provider data network management platform for your credentialing and enrollment needs.
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