Job details

Cafeteria (Deli) Supervisor

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Overview

To supervise all activities and employees of the cafeteria and ensure all MDI customer service standards, sales plans,

and departmental operations are maintained in and for the cafeteria. To engage in preparation, serving, clean-up,ordering, supervising and other necessary tasks for the operation of the MDI Cafeteria.

Must be able to work anytime, nights, weekends a must.

Responsibilities

Ensures all customers receive polite and friendly service from the cafeteria staff.
Works with HR Mgr to achieve budgeted sales and gross profits for the cafeteria.
Maintains controlled level of inventory and supplies for the cafeteria and ensures product quality.
Manages the cafeteria according to guidelines and programs set by the HR department.
Must be able to work a flexible rotating schedule (1st, 2nd and 3rd shifts) as well as fill in on weekends when necessary.
Enforces MDI safety and sanitation standards in the cafeteria.
Provides guidance, orientation, training, and feedback to all cafeteria employees to ensure achievement of performance standards. Verifies attendance records and adherence of staff to all company policies and performs progressive disciplinary action when deemed necessary.
Peforms product preparation, receiving, stocking, and customer service as necessary to achieve and maintain standards.
Responsible for overseeing cash flow, register reconciliations, deposits and invoicing.
Organize and plan special departmental and company wide catered events.
Ensures equipment is maintained and cleaned properly.
Perfoms all other duties as assigned by management.
Preparation of food, drinks, etc.
Serving- during breakfast/lunch/dinner-as needed.
Clean-up including washing dishes, mopping, etc.
Must be able to lift to 25lbs.
May be required to perform other tasks, as necessary.
Must be able to lead and supervise a team
Understand Food Safety
Must Have Retail Deli Manager Experience.

Qualifications

Should possess good interpersonal skills and an outgoing personality.
Ability to lift a minimum of 25 lbs consistently.
Ability to read and understand information and follow directions.
Possess knowledge and experience with cafeteria operations.
Ability to supervise, train, and develop people for efficient cafeteria operations.
Must have prior experience in food industry (cafeteria, banquet, restaurant, etc). Cashier experience preferred. Must be courteous, friendly and customer focused.
Must be a self-starter and hardworking.
Have clean appearance and dress neatly.
Works well with others- a team player.

LI-RS1

Average salary estimate

$41500 / YEARLY (est.)

min

max

$35000K

$48000K

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What You Should Know About Cafeteria (Deli) Supervisor, Merchants Distributors

As the Cafeteria (Deli) Supervisor at a vibrant MDI location in Hickory, you'll wear many hats to ensure our cafeteria runs smoothly and efficiently. Your mission? To create an inviting atmosphere where customers receive the friendliest service possible, all while keeping our sales goals and operational standards on track. This means you'll be leading a dedicated team of cafeteria staff, providing them with guidance, necessary training, and ongoing feedback to help elevate their performance. You'll also be involved in everything from food preparation and serving during breakfast, lunch, and dinner, to inventory management and maintaining product quality. Aside from supervising the daily activities, you'll collaborate with our HR Manager to ensure that sales performance aligns with our budget goals. Your keen attention to safety and sanitation standards will be paramount as you foster a clean and welcoming environment. Flexibility is key in this role as you will be working across varying shifts, including nights and weekends, to meet the needs of our busy cafeteria. With your experience in retail deli management and a passion for customer service, this is a fantastic opportunity to showcase your leadership skills and take the cafeteria experience to the next level at MDI!

Frequently Asked Questions (FAQs) for Cafeteria (Deli) Supervisor Role at Merchants Distributors

What are the primary responsibilities of a Cafeteria (Deli) Supervisor at MDI?

As a Cafeteria (Deli) Supervisor at MDI, your primary responsibilities include supervising all cafeteria activities, ensuring excellent customer service, managing inventory, and working closely with the HR Manager to meet sales goals. You'll provide guidance and training to staff, oversee cash flow and compliance with safety standards, and coordinate special events, making your role integral to the cafeteria's success.