Dutch Speaking Customer Support Representative - job 2 of 2
Mercier Consultancy is seeking a Dutch Speaking Customer Support Representative to join our dedicated team. In this role, you will be the first point of contact for our Dutch-speaking clients, providing exceptional support and assistance related to our products and services. Your ability to communicate effectively and empathetically will be crucial in ensuring customer satisfaction and fostering positive relationships. If you have a passion for helping others and a commitment to excellent service, we encourage you to apply!
Responsibilities
- Assist customers with inquiries through various communication channels, including phone, email, and chat, in Dutch.
- Provide accurate information about products, services, and policies to customers.
- Troubleshoot issues and offer solutions to enhance the customer experience.
- Document customer interactions and maintain detailed records for quality assurance.
- Collaborate with other team members to ensure timely resolution of customer issues.
- Gather feedback from customers to understand their needs and improve service offerings.
- Stay informed about product updates and enhancements to provide knowledgeable support.
- Fluency in Dutch and English, both written and verbal, is essential.
- Previous experience in customer service or support is preferred.
- Strong communication skills and an ability to build rapport with customers.
- Problem-solving skills with a customer-centric approach.
- Familiarity with customer service software and tools is a plus.
- Ability to work in a fast-paced environment while managing multiple tasks.
- A positive attitude, patience, and a desire to help others.
- Willingness to work flexible hours to meet customer needs.
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And 2 Weeks Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Contribute to patient care excellence by managing critical shipping issues and delivering outstanding support as a Customer Service Associate Analyst with Accredo.
WinnCompanies is hiring a Receptionist at Wiggin Village in Providence, RI to be the welcoming first point of contact and support residents and visitors with professionalism and care.
Drive SMB client success by leading onboarding and implementation efforts at vcita, a top service provider software company offering a hybrid work environment in St. Petersburg, FL.
A Customer Service Specialist role at Spectra Gutter Systems focused on delivering outstanding customer support and contributing to business growth in Richmond, VA.
TaxRise is hiring an onsite Customer Service Representative to deliver exceptional client support and ensure smooth tax resolution processes.
A Customer Relations Associate position at Cornerstone Bank focused on delivering exceptional customer service and supporting branch operations in Southbridge, MA.
MagicSchool is looking for a skilled Customer Success Engineer to lead technical integrations and AI tool customization for educators in a remote role.
Provide critical administrative and patient support as a Per Diem Radiology Services Assistant at MSK Westchester, ensuring efficient department operations and excellent patient experience.
PBLWorks seeks a dedicated Customer Success Manager to enhance client relationships and support educators through innovative Project Based Learning solutions in a remote full-time role.
Innovate mortgage client success with Pylon, managing customer journeys and driving scalable loan operations within a cutting-edge fintech environment.
Circle Brands is looking for a dedicated Customer Service Manager to lead their team in delivering outstanding customer experience from order intake to fulfillment.
Florida Window & Door seeks an Appointment Coordinator to manage customer appointments for their sales team, ensuring a smooth scheduling process and excellent communication.
MCI is hiring full-time Inbound Helpdesk Representatives in Dallas to deliver outstanding customer service and technical support with paid training provided.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
