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German Speaking Customer Support for Consumer Electronics - Remote In Greece image - Rise Careers
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German Speaking Customer Support for Consumer Electronics - Remote In Greece - job 1 of 2

Mercier Consultancy Bulgaria is seeking a German Speaking Customer Support Agent for Consumer Electronics to join our team remotely from Greece. In this essential role, you will assist customers with inquiries related to a wide range of consumer electronics products. Your proficiency in German will enable you to provide top-notch support and guidance, ensuring that our clients have the best shopping experience possible. If you thrive in a fast-paced environment and are passionate about technology and customer satisfaction, we would love to have you on board!


Responsibilities

  • Handle customer inquiries via phone, email, and chat in German about consumer electronics.
  • Provide detailed product information, troubleshooting support, and resolution of customer issues.
  • Assist customers with returns, warranties, and service inquiries.
  • Maintain accurate records of customer interactions and feedback for quality assurance.
  • Collaborate with technical support teams and logistics to ensure timely issue resolution.
  • Stay informed about the latest consumer electronics trends and product offerings.
  • Promote customer loyalty by delivering outstanding service and follow-up support.
  • Fluency in German and English, both written and spoken, is required.
  • Experience in customer support, especially in consumer electronics, is a plus.
  • Strong communication skills and a commitment to customer satisfaction.
  • Ability to troubleshoot technical issues efficiently.
  • Familiarity with customer service software and CRM systems.
  • Self-motivated with the ability to work independently in a remote setting.
  • Availability to work flexible hours, including evenings and weekends, as needed.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And 4 Weeks Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

Average salary estimate

$30000 / YEARLY (est.)
min
max
$24000K
$36000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 24, 2025

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