Hub Lead (Business Onboarding)

Meridian is the largest producer of renewable electricity in Aotearoa and we strive to deliver clean energy for a fairer and healthier world. We only generate electricity from 100% renewable resources – wind, water and sun, because we believe that’s the best way forward for our planet and our communities. And, we’re doing what we can to help Aotearoa reduce their carbon emissions and supporting others in our communities to do the same.

Together, our two brands, Meridian and Powershop retail electricity to more than 380,000 homes, businesses and farms across New Zealand with a strong aspiration to grow. Now that’s a pretty impressive combo! 

Mō te tūranga | What you’ll be doing   

It’s an exciting time to join our Retail team which has undergone a significant change in how they work to adopt new modern ways of working. Committed to making energy cleaner and cheaper for Aotearoa New Zealand, our Retail structure is made up of a network of empowered teams, united by a shared purpose and clear goals, equipped with the skills and capabilities to deliver value to customers end to end.

Reporting to Customer Relationships Value Lead (Business), the Hub Lead (Business Onboarding), is responsible for ensuring exceptional end to end sales, customer support outcomes and performance results for business customers in the first 90 days of the customer lifecycle, in alignment with the Business Value Stream strategic priorities.

You will be focused on building people capability within the business hubs to ensure the hub environment is highly empowered, growth mindset focused, engaged and filled with motivated self-leaders.

Ngā pukenga kei a koe mō tenei tūranga | What you’ll bring

We are seeking an experienced sales and service leader, with a strong track record for driving performance and achieving results. You will have a demonstrated ability to coach and uplift capabilities of team members, fostering a high-performance culture while refining and mastering the craft of both inbound and outbound sales.

You will have an in-depth understanding of the energy industry, including market dynamics, customer needs and regulatory considerations, while also having strong technical proficiency in providing technical sales and service support for complex account structures and strong problem-solving abilities. Underpinning all of this is your strong relationship management skills and ability to communicate with a diverse range of stakeholders.

He aha koe i hono mai ai ki a mātou? | Why join us?   

We’re a great place to work with plenty of opportunities and career development for those that want it. We value and live by three ‘How to Be’s’: ‘be gutsy’, working together by ‘being in the waka’ and doing the right thing by ‘being a good human’.

We embrace diversity and inclusion and ensure that everyone feels like they belong, are welcomed, feel valued, and feel comfortable to bring their whole selves to work. We want all our people to be the best that they can be, so we make sure that there’s room for everyone to be exactly who they are. We believe that fun is good for you, and we make sure that our office vibe reflects that. We support each other and celebrate our successes.

Sustainability sits firmly in our DNA – both socially and environmentally – and we’re doing what we can to help Aotearoa reduce their carbon emissions and we’re helping support others in our generation communities to do the same.

Ngā painga ki a mātou | What we can offer   

We value work/life balance so our WFH and flexible work options (where possible) make things easier for you and your whānau. We also offer:

• an attractive and competitive salary package that’s reviewed annually, performance-incentive plus discounts from a number of partnerships
• Southern Cross Healthcare - Wellbeing one insurance, funded scheme for eligible employees to give you that extra peace of mind 
• enhanced leave provisions: three company paid days (over the holiday period), enhanced parental leave and options to buy up to 12 days additional leave
• life, trauma and income protection insurance (which we hope you won’t need!)
• enhanced KiwiSaver contributions
• access to the Meridian employee share scheme
• excellent learning and development opportunities, we want you to be the best version of yourself and will help you get there!
• award winning wellbeing programme that provides support whenever and wherever you need it
• employee discounts off your power with Meridian or Powershop, every bit counts
• a one-off $400 payment to support your work from home set-up (if needed)

Tono mai ināianei tonu | Apply now 

All in all, we’re an awesome place to work. If this sounds like you and you want to bring your energy and use your power to make a difference (pun intended), then apply today and tell us why!

To view the full Position Description please click here – we’re not necessarily looking for someone who ticks all the boxes (an elusive unicorn), so if you think you have what it takes but don't meet every requirement in the PD, we strongly encourage you to apply! 

If you have any general enquiries, please email [email protected] and one of our team will get back to you. We're committed to becoming more accessible and providing support if needed, please get in touch via email or phone if there are any parts of our process you would like assistance with (process found here meridianenergy.co.nz/careers), we’re more than happy to help. 

If you would like to be at the forefront of New Zealand’s energy transformation and decarbonised efforts, and work in an innovative, collaborative environment that values fresh thinking, then we’d love to hear from you.

The location for this role is Christchurch.

Advertising closes at 11:59pm on 2 February 2025 (please note this may be subject to change).