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Patient Care Assistant (Medical Assistant)

Metro Infectious Disease Consultants is seeking a full-time Patient Care Assistant (Medical Assistant) to work at the clinic located in Huntsville, AL.

This Assistant’s responsibilities include all duties related to the back-office with occasional front desk duties. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Back Office Responsibilities:

1) Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen

2) Stock exam rooms with supplies each morning, clean rooms between patients

3) Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted

4) Other tasks as assigned by management

Front Office Responsibilities:

1) Filing of all scanned paperwork daily

2) Fax clinic schedules to physicians for next clinic day.

3) Prepare travel chart weekly

4) Open and distribute mail, daily

5) Print schedule for following clinic day. Verity that all progress notes and super-bills are attached

6) Order office supplies

7) Answer telephone calls, including closed offices at different locations

8) Page on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension

9) Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given

10) Handle and process billing information daily

11) Handle and process dictation, letters, and physician orders daily

12) Register patients, enter and/or update patient demographics, make copies of vital information

13) Collect co-payments and past due balances from patients at check-in/check-out desk

14) Coordinate and process referral information for managed care patients

15) Process medical records requests

16) Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen

17) Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical Record

18) Ensure superbills are completed at visit end, including, visit code, diagnoses and all labs ordered

  • Must have at least (1) one year of clinical practice experience, preferably in an office setting
  • Must be comfortable with back office responsibilities
  • High school Education or equivalent
  • Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.

Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Average salary estimate

$43000 / YEARLY (est.)
min
max
$38000K
$48000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Assistant (Medical Assistant), Metro Infectious Disease Consultants

Metro Infectious Disease Consultants is on the lookout for a dedicated and enthusiastic Patient Care Assistant (Medical Assistant) to join our fantastic team in Huntsville, AL. If you're someone who thrives in a dynamic, fast-paced clinic environment, this role could be a perfect fit for you! As a Patient Care Assistant, you’ll be the friendly face welcoming patients and providing them with essential support throughout their visit. Your responsibilities will primarily focus on back-office tasks such as escorting patients to their exam rooms, documenting vital signs, and managing inventory of medical supplies, ensuring everything runs smoothly. However, you will also assist with front desk duties, such as filing paperwork, making appointments, and handling billing information. With a great mix of patient engagement and administrative work, every day will bring new challenges and opportunities to make a meaningful impact on our patients’ healthcare experience. We're looking for a candidate who has at least one year of clinical practice experience, preferably in an office setting, and who is ready to tackle a variety of tasks head-on. At Metro Infectious Disease Consultants, we understand the importance of our team’s well-being, which is why we offer a comprehensive benefits package including health, dental, and vision insurance, alongside a 401(k) plan and paid time off. Join us and be a key player in delivering exceptional patient care while growing your career in the medical field!

Frequently Asked Questions (FAQs) for Patient Care Assistant (Medical Assistant) Role at Metro Infectious Disease Consultants
What responsibilities does a Patient Care Assistant at Metro Infectious Disease Consultants have?

As a Patient Care Assistant (Medical Assistant) at Metro Infectious Disease Consultants, your responsibilities include a blend of back-office and front desk tasks. You'll escort patients to exam rooms, document vital signs, maintain the exam rooms, manage medical supply inventory, and handle billing and scheduling duties. Your role ensures patients have a smooth experience from their arrival to their consultation, contributing significantly to the clinic's overall efficiency.

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What qualifications are needed for the Patient Care Assistant position at Metro Infectious Disease Consultants?

To qualify for the Patient Care Assistant (Medical Assistant) position at Metro Infectious Disease Consultants, candidates must have at least one year of clinical practice experience. A high school diploma or equivalent is required, and familiarity with back-office responsibilities is preferred. Additionally, current vaccinations, including those for common illnesses, are necessary, particularly as the role involves working with immunocompromised patients.

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What benefits does Metro Infectious Disease Consultants offer to their Patient Care Assistants?

Metro Infectious Disease Consultants offers an appealing benefits package for their Patient Care Assistant (Medical Assistant) role. This includes health, dental, and vision insurance, a 401(k) retirement plan, paid time off, and disability insurance. These benefits reflect the company’s commitment to supporting the well-being and career growth of their employees.

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What is the work environment like for a Patient Care Assistant at Metro Infectious Disease Consultants?

The work environment for a Patient Care Assistant (Medical Assistant) at Metro Infectious Disease Consultants is bustling and collaborative. You will be part of a dedicated team committed to providing high-quality patient care in a friendly and welcoming clinic setting. Expect a variety of tasks every day, making it a great opportunity to learn and grow in the medical field.

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Is prior experience required for the Patient Care Assistant role at Metro Infectious Disease Consultants?

Yes, prior experience is a requirement for the Patient Care Assistant (Medical Assistant) role at Metro Infectious Disease Consultants. Candidates should have at least one year of clinical practice experience, preferably in an office setting, to ensure they can effectively manage both patient interactions and administrative duties.

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Common Interview Questions for Patient Care Assistant (Medical Assistant)
Can you describe your experience working in a medical office as a Patient Care Assistant?

When answering this question, be sure to highlight your relevant experiences, such as specific responsibilities you've held and how they prepared you for this role. Talk about your familiarity with both front and back-office tasks, including patient interactions, documentation, and any administrative duties you've performed.

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How do you handle patient confidentiality in your work as a Patient Care Assistant?

Discuss the importance of patient confidentiality and the protocols you follow to ensure sensitive information is protected. Mention any specific training you've undergone and how you've applied that knowledge in previous roles to safeguard patient data.

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What steps do you take to ensure that exam rooms are well-stocked and clean?

Outline your routine for ensuring that exam rooms are prepared for each patient's visit. This could include detailing how you inventory supplies, your cleaning process, and how you prioritize tasks to maintain a sanitary and organized environment.

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Can you describe a time when you had to manage a difficult patient encounter?

Provide a specific example of a challenging situation you faced with a patient, focusing on how you handled their concerns or frustrations with empathy and professionalism, ultimately ensuring a positive outcome.

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How do you prioritize your tasks when working in a busy clinic setting?

Highlight your organizational skills and any specific strategies you use for prioritization, such as to-do lists or digital tools. Explain how you stay multitasked while maintaining attention to patient care and administrative responsibilities.

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What is your process for handling appointment scheduling and cancellations?

Explain how you manage appointment systems—clarifying your understanding of scheduling protocols, your ability to communicate effectively with patients about their needs, and how you handle rescheduling when necessary to minimize disruptions.

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How do you keep current with medical terminology and practices?

Discuss your methods for staying informed, such as taking courses, attending workshops, or following relevant medical journals. Your commitment to continuous learning is essential in providing quality patient care.

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What do you think is the most important quality for a Patient Care Assistant to possess?

Share your insights on qualities like empathy, attention to detail, and strong communication skills. Reinforce how these traits aid in creating positive patient experiences and contribute to the clinic’s workflow.

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Can you give an example of how you effectively managed time in a previous position?

Provide an example that illustrates your time management skills, whether it's efficiently completing tasks, balancing multiple patient needs, or ensuring that all duties were met within a busy schedule.

Join Rise to see the full answer
Why do you want to work as a Patient Care Assistant at Metro Infectious Disease Consultants?

Express your enthusiasm for joining Metro Infectious Disease Consultants specifically. Mention aspects you admire about the clinic, such as their commitment to quality patient care, team collaboration, or opportunities for professional growth that align with your career goals.

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DATE POSTED
December 24, 2024

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