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Lead Strategist, Email

Working within a pod, Lead Digital Strategists provide advanced support to client email programs, as well as some intermediate leadership. This job is an opportunity to manage multiple client email programs, as well as to develop more advanced skills in the areas of email copywriting and creative development, production, and reporting, and client management. Lead Digital Strategists typically report to Managing Digital Strategists.

This role is part of the bargaining unit.


Job Responsibilities

  • Oversees the email content creation process
    • Typically delegates the writing process to more junior podmates; subsequently reviews their work, providing guidance and feedback as needed
    • When needed, writes content for emails and landing pages (with little to no supervision)
    • Holds podmates accountable to make sure email content aligns with client voices and comports with best practices
    • Frequently or always uses effective theories of change in their creative
      • Holds teammates accountable to make sure they are also using effective theories of change
    • When possible, plans ahead to get email creative developed in advance of launch day
  • Oversees the content reviewing, revising, editing, and approval process
    • Typically delegates the process of getting content reviewed, edited, and approved; subsequently provides podmates with guidance and feedback as needed
    • When needed, takes the lead to make sure content is reviewed, edited, and approved. 
  • Oversees the email production process
    • Typically delegates the email production to more junior podmates; subsequently provides podmates with guidance and feedback as needed.
    • When needed, codes, produces, targets, and launches emails (with little to no supervision and few to no mistakes) 
  • Uses intermediate-to-advanced HTML, CSS, and SQL knowledge
  • Uses intermediate-to-advanced knowledge of CRM functionalities
    • Uses intermediate-to-advanced testing knowledge
    • Develops testing ideas and methodologies
    • Can pull, analyze, and present testing data and results
  • Pulls, reads, and interprets email performance metrics
  • Oversees the email reporting process
    • Typically delegates this process to more junior podmates; subsequently oversees their work, providing guidance and feedback as needed. 
    • When needed, pulls, reads, interprets, and presents email performance metrics
    • Can contribute to client projections or more complex reporting requests
  • Oversees the donation form and landing page set up process
    • Typically delegates this process to more junior podmates; subsequently oversees their work, providing guidance and feedback as needed. 
    • When needed, sets up donation forms and other landing pages (with little to no supervision)
    • Uses more advanced landing page functionalities, such as setting up and updating ActBlue Express and making use of ActBlue Express buttons in emails, or using ActionKit event campaigns alongside custom maps.
  • Frequently takes part in brainstorms and internal team meetings
    • Sometimes leads such meetings
  • Attends, makes substantive contributions to, and sometimes leads client meetings (with little to no supervision)
    • Owns certain parts -- or all of -- client meeting agendas
    • Can assemble and deliver meeting content (with little to no supervision) 
  • Takes the lead to develop email content calendars
    • Ensures that monthly email cadences are optimized for each client’s email program 
    • Seeks out effective hooks for emails; pitches those hooks to clients
    • Plans ahead to ensure that calendars take into account important dates and other anticipated developments 
  • Frequently reviews podmate work for accuracy, functionality, and alignment with best practices
    • Includes proofing test emails
  • Can take the lead to onboard new clients
    • Can manage the process of standing up new CRM and ActBlue instances (with supervision)
  • Contributes to new business proposals 
  • Project manages client work (with little to no supervision) 
  • Other responsibilities as requested

Qualifications

  • 3+ years of relevant experience in email fundraising (or similar)
  • Mastery of 3+ common CRMs or fundraising platforms (ActionKit, ActBlue, ActionNetwork, NationBuilder, etc.)
  • Mastery of email writing for fundraising
  • Proficiency in HTML and CSS as needed to run major email programs
  • Able to manage large clients unassisted
  • Creative writing chops
  • Enthusiasm for data and testing fundraising content
  • A desire to play a role in fundraising for major political campaigns, nonprofits, and causes
  • Attention to detail
  • Salary starts between $80,000 to $92,000
  • Commensurate with years and depth of experience
  • Regular raises
  • Profit-sharing plan: share in the growth and success of Middle Seat
  • 100% premium coverage for health, dental and vision
  • Zero deductible health plan
  • Wellness benefits, which include free memberships to One Medical, Health Advocate, and Talkspace
  • Unlimited sick leave
  • Commuter benefits for public transportation for staff in the DC Metro Area
  • Coworking space stipend for cycle hires outside of the DC Metro Area
  • $50 monthly mobile phone subsidy 
  • $100 monthly student loan reimbursement
  • $350 monthly mental health reimbursement
  • $1,000 annually towards professional development
  • 6% employer match on your 401k retirement account
  • 20 paid vacation days off, plus your birthday and work anniversary off
  • 12 weeks of paid leave for new parents and a discount on services from Kindbody

We are committed to building a diverse and passionate team. We encourage creative-minded individuals with a strong technical aptitude to apply for this position. Women, people of color, and LGBTQ+ individuals are encouraged to apply. 

Our firm is values-driven. We are intentional with the decidedly left-of-center clients we work with— and we strive to make our work environment and benefits reflect that, including salary transparency, healthy work-life balance, and consistent employee feedback and communication. We’re happy to talk more about our company culture with prospective applicants.

Average salary estimate

$86000 / YEARLY (est.)
min
max
$80000K
$92000K

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What You Should Know About Lead Strategist, Email, Middle Seat

As a Lead Strategist, Email at Middle Seat, you'll have an exciting opportunity to be at the forefront of client email programs. Working within a vibrant pod, your role will be essential in advancing email strategies. You'll take charge of overseeing the content creation process, guiding more junior team members while also rolling up your sleeves to produce compelling email content and landing pages when necessary. Your expertise in email copywriting, creative development, and reporting will shine as you help clients refine their communication strategies. Additionally, your knowledge of HTML, CSS, and SQL will be vital as you manage email production, ensuring flawless execution with minimal oversight. You'll not only analyze email performance metrics but also bring innovative testing ideas to the table, making data-driven decisions to enhance client outcomes. Participating in internal brainstorms and leading client meetings will allow you to make significant contributions, aligning client agendas with effective email calendars. If you’re passionate about amplifying the impact of nonprofits and political causes through engaging email campaigns, and have the experience to match, we can’t wait for you to grow with us at Middle Seat.

Frequently Asked Questions (FAQs) for Lead Strategist, Email Role at Middle Seat
What are the key responsibilities of a Lead Strategist, Email at Middle Seat?

The Lead Strategist, Email at Middle Seat oversees the entire email content creation process and supports junior team members by providing guidance and feedback. This role involves writing compelling email content and optimizing landing pages, managing email production, analyzing performance metrics, and contributing to client meetings. The strategist will also develop email content calendars aligned with client goals and ensure best practices are followed in all communications.

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What qualifications do I need to apply for the Lead Strategist, Email position at Middle Seat?

To qualify for the Lead Strategist, Email role at Middle Seat, candidates should have 3+ years of relevant experience in email fundraising or a similar field. Mastery of CRMs like ActionKit and ActBlue is essential, along with proficiency in HTML and CSS. Applicants should possess strong creative writing skills and an enthusiasm for data analysis, particularly in the context of fundraising for political campaigns and nonprofits.

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How does Middle Seat support work-life balance for the Lead Strategist, Email?

Middle Seat is committed to promoting a healthy work-life balance, offering generous benefits such as unlimited sick leave, 20 vacation days plus additional personal time off for birthdays and work anniversaries. Additionally, flexible schedules and wellness benefits contribute to ensuring that Lead Strategist, Email team members can prioritize their personal well-being while excelling professionally.

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What is the salary range for the Lead Strategist, Email position at Middle Seat?

The salary for the Lead Strategist, Email position at Middle Seat starts between $80,000 to $92,000, depending on the candidate's years of experience and qualifications. Along with regular raises, the compensation package also includes profit-sharing, health coverage, professional development allowances, and a robust 401k match.

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What role does a Lead Strategist, Email play in client meetings at Middle Seat?

As a Lead Strategist, Email, you will own parts of client meeting agendas and contribute significantly to discussions regarding email strategies. This involves assembling and delivering content with minimal supervision, leading meetings when possible, and ensuring that client needs are met with strategic insight and creativity, aligning email campaigns with their overall goals.

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Common Interview Questions for Lead Strategist, Email
Can you explain your experience with email fundraising as a Lead Strategist?

When asked about your experience with email fundraising, detail your specific roles and achievements, emphasizing any successful campaigns you've managed. Highlight your familiarity with different CRMs, your approach to copywriting, and how you've utilized data to improve fundraising efforts.

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How do you ensure that email content aligns with a client's voice?

Express your approach to understanding a client's brand and values. Share examples of how you’ve adjusted your writing style or content strategy to resonate with the target audience and meet client expectations, focusing on collaboration and feedback from team members.

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Describe a time when you had to analyze email performance metrics. What was your process?

Discuss a specific example where you analyzed performance metrics such as open rates, click rates, and conversion rates. Walk the interviewer through your process of gathering data, interpreting results, implementing changes, and measuring the impact, showcasing your data-driven decision-making skills.

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What strategies do you employ to test and optimize email campaigns?

Share your methodology for A/B testing content, subject lines, and layouts. Ensure you discuss how you track performance post-launch and reiterate your commitment to continuous optimization based on data insights and feedback.

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How do you handle tight deadlines in email production?

Illustrate your time management skills by sharing a situation where you faced tight deadlines. Describe how you prioritize tasks, communicate with your team, and perhaps delegate responsibilities effectively to ensure successful campaign launches on time.

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Can you give an example of how you've contributed to a successful email campaign?

Talk about a specific campaign where your role as the Lead Strategist led to its success. Focus on your strategic input, the creative ideas you implemented, how you collaborated with team members, and the measurable results that followed.

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What role does data play in your email strategy as a Lead Strategist?

Emphasize the importance of data in shaping your strategies. Discuss how you leverage analytics to refine messaging, target audiences more effectively, and ultimately drive fundraising success, ensuring data acts as the backbone of your decision-making process.

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How do you collaborate with a team to achieve email campaign objectives?

Show your teamwork skills by explaining your collaborative processes, whether it involves brainstorming sessions, regular check-ins, or utilizing project management tools. Illustrate how you inspire and support your team in achieving shared objectives.

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What do you think are the biggest challenges in email marketing today?

Articulate your understanding of the current landscape, such as changes in consumer behavior, increased competition, or evolving regulations. Reflect on how you stay informed about industry trends and adapt strategies to meet these challenges proactively.

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Why are you interested in working at Middle Seat as a Lead Strategist, Email?

Share your personal motivations and values that resonate with Middle Seat's mission and culture. Discuss your eagerness to contribute to political campaigns and nonprofits through innovative email strategies, and how your skills align with the goals of Middle Seat.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 27, 2024

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