Specimen Collector - 975

As a Specimen Collector at Millennium Health, your main responsibilities include collecting patient urine and oral fluid specimens, properly processing, and packaging these specimens for shipping. You'll also play a crucial role in documenting patient information and resolving any billing or specimen concerns. This position requires you to ensure that you comply with all health regulations while providing excellent customer service to patients and clinics.

To qualify for the Specimen Collector position at Millennium Health, you should have at least six months of specimen collection experience or a year of medical field experience. Alternatively, two or more years of customer service experience may also be considered. A high school diploma or equivalent is required, along with a valid driver's license. Familiarity with medical insurance/billing and an understanding of medications or diagnostic codes is a plus!

The salary range for the Specimen Collector position at Millennium Health is between $18 to $21 per hour. The offered salary will be determined based on your qualifications, experience, and geographical location, ensuring that you are compensated fairly for your skills and dedication.

Yes! The Specimen Collector position at Millennium Health is part-time with a set schedule of Monday and Tuesday mornings and Wednesday and Thursday shifts, allowing for some flexibility while meeting the needs of the organization.

Millennium Health offers a variety of benefits for the Specimen Collector role, including a 401k plan with company match, paid time off, and access to behavioral and health care resources. This comprehensive benefits package is designed to support your overall well-being while you contribute to our mission.

When answering this question, focus on any hands-on experience you've had, the types of specimens you've collected, and how you ensure accuracy during the process. Mention any specific techniques or protocols you are familiar with that will help Millennium Health maintain high standards.

It's crucial to build rapport with the patients. When responding, emphasize your communication skills, how you explain the process clearly, and the importance of following standard operating procedures to ensure compliance and reliability of the specimens collected.

Discuss your understanding of patient privacy laws and how you ensure confidentiality during specimen collection and handling. Mention any previous training you've had regarding HIPAA regulations and your commitment to safeguarding patient information.

In your answer, describe a challenging encounter you had with a patient in the past and how you resolved it while remaining calm and professional. This demonstrates your customer service skills and ability to navigate sensitive situations effectively.

Highlight any previous experience you have with managing supplies, including how you track and order inventory levels as well as your understanding of the importance of ensuring that the collection supplies are always available and compliant with regulatory standards.

Discuss your passion for providing quality patient care and how it aligns with Millennium Health's mission to improve clinical decision-making. Share any personal stories that motivate you to make a difference in the healthcare sector.

Explain your time management strategies and give examples of how you handle time-sensitive tasks. Mention techniques you use to stay organized and efficient, especially when working with multiple patients or locations.

Use this opportunity to showcase your adaptability. Share an example where a new protocol was introduced, how you adjusted your approach, and ensured your workflow remained uninterrupted while maintaining quality standards.

Emphasize the importance of collaboration and support among colleagues in a healthcare environment. Discuss how you’ve successfully worked with a team in previous roles and how you foster positive relationships to ensure patient care is seamless.

Highlight your proficiency with computers and any specific software you’ve used related to patient information management or billing systems. Share any relevant skills that demonstrate your ability to adapt to new technologies used in healthcare settings.