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Consulting Engineer - job 1 of 5

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

MongoDB is expanding our global team of consulting engineers and is building a new team to deliver remote consulting services to further our ongoing plans for worldwide growth!

MongoDB Professional Services works with customers of all shapes and sizes in all verticals, from tier-1 banks to small web start-ups, on a variety of interesting use cases from e-commerce platforms to trading systems to social media applications. Solve interesting problems, gain incredible cross-stack experience, work with the best and brightest people in the business, network with industry leaders, and see new places - all in a day’s work!

MongoDB consulting exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to cloud. Our consulting solutions ensure that organizations get the best out of MongoDB.

Be one of the recognized experts in this rapidly growing field in a high-growth software company successfully challenging the status quo of the database industry.

This role will be based remotely in India.

Shift Timing

You will get an opportunity to work with Global customers (APAC, EMEA, and North America) So this would require you to work in monthly rotational shifts.

We will be providing Cab for the pick-up & Drop, (Night Shift Allowances will be given & Cab’s aren’t chargeable)

Candidate Profile

We are looking for candidates who have a strong development background along with Systems Architecture experience and want to make their career in Consulting Engineering, This role isn't limited to the software development or support, it involves less coding but more Consulting, Architectural designing/High Availability system designing, Solutioning, Migration, Optimization, customer handling, etc. The ideal candidate should be a highly technical individual, with strong problem-solving and communication skills, and comfortable working remotely to match customer time zones for our Atlas customers.

Our ideal candidate will have

  • Excellent analytical, diagnostic skills, and problem-solving skills
  • High motivation for a role that combines deep technical and customer-management dimensions
  • Confidence speaking and presenting in a collaborative customer setting
  • 5+ years of software development/consulting/support experience, preferably in a number of distinct industries/verticals
  • Familiarity with enterprise-scale software architectures, application development methodologies, and software deployment and operations
  • Competence in at least one of the following languages (in no particular order): Java, C++, C#, Python, Node.js (JavaScript), Ruby, Perl, Scala, Go
  • Experience with databases such as MongoDB, Oracle, MS SQL Server, PostgreSQL
  • Familiarity with Linux diagnostics and tuning; Windows tuning knowledge is a plus
  • Experience working with public cloud technologies specifically AWS, Azure & GCP
  • Should be ready to and comfortable working in shifts to match the customer time zone/s during the working week

Position Expectations

As a core member of the MongoDB Professional Services team, you will

  • Contribute to helping migrate customers from self-hosted MongoDB on-prem/cloud to Atlas
  • Contribute to customer implementations at any or all phases of the application lifecycle: portfolio assessment, application planning, and design, deployment architectures, development and build, integration and release configuration, system testing, production operations, application optimization, and best practices adoption
  • Work as part of a wider delivery team comprising fellow consulting engineers, project managers, and account teams
  • Cultivate your individual MongoDB reputation as a trusted advisor to guide MongoDB and our customers into the future
  • Partner with Product and Engineering teams to influence the direction of the MongoDB product roadmap

Success Measures

As a Consulting Engineer you will be successful in this role when you can execute the following

  • Become a field expert in “everything MongoDB”
  • Communicate complex technical proposals simply and convincingly to a wide range of audiences
  • Gain a reputation as a trusted advisor with your clients, large and small
  • Ensure your client’s success with their MongoDB endeavours
  • Maintain the required level of billable utilization
  • Influence MongoDB product development by contributing experience from the field
  • Successfully communicate the product roadmap to external clients
  • Constantly work on improving yourself, our products and our team

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

*MongoDB is an equal opportunities employer*

Req ID 4253018378

What You Should Know About Consulting Engineer, MongoDB

Step into an exciting career opportunity as a Consulting Engineer with MongoDB in India! At MongoDB, we are passionate about empowering innovators to transform industries by harnessing the power of software and data. As our industry-leading developer data platform, MongoDB Atlas is the backbone behind some of the most sophisticated applications out there. We are on the lookout for talented Consulting Engineers to join our remote team and help our customers thrive while working on fascinating projects. In this role, you will engage with clients ranging from tier-1 banks to agile start-ups, tackling unique challenges in application development and cloud migration. We value your technical expertise and problem-solving acumen. At MongoDB, you won’t just write code; you’ll be designing high availability systems, developing architectural solutions, and providing invaluable consulting support. Whether it’s optimizing legacy applications or guiding clients through their cloud migrations, your expertise will help clients unlock the true potential of MongoDB. Plus, with the opportunity to work across various regions, you'll also experience diverse cultures and innovative ideas. Flexibility is key as you will work in monthly rotational shifts, ensuring our global customers’ needs are met with utmost dedication. If you have a strong software development background and a passion for consulting, join us on this exciting journey towards redefining the database industry!

Frequently Asked Questions (FAQs) for Consulting Engineer Role at MongoDB
What are the key responsibilities of a Consulting Engineer at MongoDB?

As a Consulting Engineer at MongoDB, you'll be involved in numerous key responsibilities. Primarily, you will assist clients in migrating their self-hosted MongoDB databases to MongoDB Atlas, provide guidance throughout the application lifecycle, and contribute to system design and optimization. Your role will encompass understanding client needs, presenting technical solutions, and ensuring successful project implementations while enhancing client satisfaction with consulting services.

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What qualifications are required for a Consulting Engineer role at MongoDB?

To be successful as a Consulting Engineer at MongoDB, candidates should ideally have over 5 years of experience in software development, consulting, or support across various sectors. You should be proficient in at least one programming language such as Java or Python and have a solid understanding of database technologies including MongoDB. Excellent problem-solving and communication skills are essential, as is the ability to deliver successful consulting engagements remotely.

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What type of work environment can a Consulting Engineer at MongoDB expect?

As a Consulting Engineer at MongoDB, you will experience a dynamic remote work environment, collaborating with a diverse team across the globe. You'll work on exciting projects in various industries, and enjoy a flexible schedule that accommodates international client engagements. We foster a supportive culture where you can grow both professionally and personally while making a meaningful impact.

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How does MongoDB support the ongoing development of its Consulting Engineers?

MongoDB is committed to the continuous growth and development of its Consulting Engineers. We provide a wealth of learning opportunities including professional training programs, mentorship, exposure to industry leaders, and access to cutting-edge resources. This ensures that our engineers remain at the forefront of technological advancements and industry standards, preparing them for successful careers.

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What unique opportunities does a Consulting Engineer at MongoDB have?

As a Consulting Engineer at MongoDB, you have the unique opportunity to work with a wide array of clients, tackling diverse use cases and problem statements. You'll gain hands-on experience with innovative technologies like MongoDB Atlas and play a critical role in shaping applications across different sectors. The role provides not only technical growth but also invaluable experience in customer interactions and project management.

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Common Interview Questions for Consulting Engineer
Can you describe your experience with migrating databases to MongoDB Atlas?

When responding to this question, highlight your experience with database migration strategies. Describe a specific project where you successfully guided clients through the migration process, discussing the challenges faced and how you overcame them. Emphasize your analytical skills and understanding of both MongoDB’s structure and client needs.

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How do you ensure client satisfaction during a consulting engagement?

In your answer, emphasize effective communication and active listening. Discuss how you establish clear expectations, provide regular updates, and solicit frequent feedback. Share a specific example that illustrates how you maintained strong client relationships while delivering high-quality consulting services.

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What strategies do you use for architectural design in software solutions?

Share your approach to architectural design, including gathering requirements, evaluating technology stacks, and considering scalability and availability. Highlight a specific project where your architectural decisions significantly contributed to the project's success, and be prepared to discuss the tools or methodologies you used.

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How do you stay updated with the latest technology trends in software development?

Indicate your commitment to continuous learning through relevant online courses, following industry leaders on social media, attending webinars, or participating in technology conferences. Mention specific resources or communities you engage with regularly to remain informed and share how this knowledge benefits your work.

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Can you provide an example of a complex problem you solved for a customer?

When discussing a complex problem, start by setting the context and detailing the specific challenges faced by the client. Explain your problem-solving process, highlighting how you collaborated with your team and utilized technical skills to reach an effective solution. Conclude with the impact your solution had on the client’s operations.

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What experience do you have with cloud technologies like AWS or Azure?

Detail your hands-on experience with various cloud platforms, emphasizing specific projects where you deployed applications or managed database services across AWS or Azure. Discuss your knowledge of cloud architecture, security best practices, and any certifications you may hold that back up your expertise.

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How do you handle tight deadlines on consulting projects?

Describe your project management skills, including how you prioritize tasks and allocate resources effectively. Provide a relevant example where you successfully navigated tight deadlines while maintaining quality and client satisfaction. Emphasize your ability to adapt and remain composed under pressure.

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Describe your understanding of High Availability System Design.

Share your knowledge of the principles and practices behind High Availability (HA) systems, including load balancing, redundancy, and failover strategies. Discuss a project where you implemented HA solutions, the challenges encountered, and how those solutions ensured system resilience in production environments.

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What techniques do you utilize for customer management in a remote setting?

Emphasize your use of technology for effective remote communication, such as video conferencing, project management tools, and regular check-ins. Highlight your proactive approach in building rapport and trust, ensuring that clients feel engaged and valued despite the physical distance.

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How would you approach a scenario where a client is resistant to adopting MongoDB?

In such a scenario, emphasize your skills in persuasion and education. Discuss your strategy to listen to the client’s concerns, address misconceptions with clear technical explanations, and showcase the benefits of MongoDB through case studies or pilot projects. Provide an example where you successfully changed a client's perspective.

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MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data.

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Full-time, remote
DATE POSTED
January 11, 2025

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