Senior Content Designer

About MoonPay 🌖💸

Hi, we’re MoonPay. We’re here to onboard the world to Web3.

Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.

What we do

We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products — just take a look on Trustpilot.

We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.

But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.

So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.

About the Opportunity ✍️

MoonPay is looking for a Senior Content Designer to join our small-but-mighty Content Design team. 

You’ll join us at an exciting time — working on high-impact, greenfield projects while helping us define what Content Design looks like at a fast-growing crypto company.

This role focuses on our consumer app. Over the past year, we’ve reinvented it with a brand-new design system at its core. And with that work out of the way, we’re looking at how we add functionality that makes our customers’ lives simpler. 

Reporting to the Head of Content Design, you’ll work alongside another Senior Content Designer and the wider app team to help take our consumer experience to the next level.

And whilst you’ll be collaborating closely with the consumer app team, the design team will be your home. We're a cross-discipline team of 8, made up of designers who helped build Wise, Starling, Curve and more. We put a lot of effort into supporting each others’ design work, with weekly Design Labs, monthly retros, and other rituals that help us all get better at our craft and ways of working.

So, if you:

* Love breaking down big, gnarly problems.

* Thrive in environments that give you ownership and trust.

* Push for a high bar in everything you do.

…this could be your dream next job.

What you will do

* Play a key part in shaping the tone and voice of our consumer app, helping us set a high bar for content quality.

* Collaborate with Product Designers, Managers, Engineers, and Data Scientists to craft compelling user experiences.

* Keep an eye on the end-to-end journey in your space, building visibility, and occasionally contributing to work outside the interface.

* Take part in design crits, implementation reviews, and team retrospectives.

* Contribute to — and help level up! — our company-wide writing guidelines.

* And sometimes, you’ll just need to add a little “cowbell” (what we call creative flair)

About You

* You’re a skilled Content Designer with 5+ years experience and a portfolio that shows your wins, process, and knack for UX writing.

* You can hit the ground running when working solo on projects, and know when to bring in others for feedback.

* You’re confident using design tools, like Figma, because that’s what you’ll mainly work in. We don’t want you to hide away in a spreadsheet.

* Your approach uses data to build a hypothesis before shipping. 

* You’re comfortable presenting your work to stakeholders in both design and product.

* Bonus: You’ve designed apps at a disruptor, scale-up, or challenger brand in tech or a regulated industry.

Note: This role is not for journalists or editors looking to pivot into Content Design. We’re seeking someone with hands-on Content Design experience who can hit the ground running

What you will be working with/on…

* Writing for MoonPay’s consumer app and designing experiences that make crypto simple for everyone.

* Pairing with a fellow Content Designer, PMs, Engineers, and Product Designers to bring your ideas to life.

* Leveraging our design system, Orion, and interface design and prototyping tools like Figma.

* Shaping and refining our content design resources, including our vocabulary guidelines.

Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…

B - Be Hungry

L - Level Up

O - Own It

C - Crypto Curious

K - Kaizen

MoonPay Perks

Equity package 📈

Unlimited holidays 🏝

Paid parental leave 🍼

Annual training budget 💻

Home office setup allowance 🪑

Monthly budget to spend on our products 💰

Working in a disruptive and fast-growing industry where the possibilities are endless 🚀

Freedom, autonomy and responsibility 💪

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. 

Commitment To Diversity

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.

Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.