Senior Systems Analyst

As a Senior Systems Analyst at Mortenson, your main responsibilities will include partnering with project teams, documenting decisions and requirements, and removing technical obstacles during project execution. You will also be involved in evaluating business requests, updating technical documentation, and mentoring colleagues on best practices, all crucial to ensuring the success of construction projects.

To qualify for the Senior Systems Analyst role at Mortenson, candidates should possess a Bachelor's degree in fields such as Computer Science, Information Systems, or Construction Management. Additionally, a minimum of five years of relevant experience in IT or related areas is required, along with familiarity with project management methodologies and tools like Procore or Microsoft Office 365.

Mortenson supports the professional growth of its Senior Systems Analysts by providing opportunities for mentorship and fostering an environment that encourages team collaboration. Employees can expect to broaden their technical, functional, and analytical skills through various training programs and hands-on experiences while working with cutting-edge tools and methodologies.

In the role of Senior Systems Analyst at Mortenson, you will work with a range of software and tools, including Procore for project management, Microsoft Office 365 for collaboration, and ServiceNow for IT service management. Familiarity with Project Portfolio Management applications and understanding of ITIL methodologies can be beneficial.

As a Senior Systems Analyst, you can enjoy a range of benefits through Mortenson, including comprehensive medical and dental plans, a 401k retirement plan with a matching contribution, generous paid time off, tuition reimbursement for continued education, and wellness programs, all aimed at fostering your overall well-being and professional development.

In your response, highlight any specific project management tools you have used, such as Procore or Microsoft Office 365. Discuss how these tools have helped you manage projects, track progress, and enhance collaboration among teams. Providing examples of successful projects that utilized these tools will showcase your practical experience.

To answer this question, explain your process for engaging with stakeholders to collect business requirements. Emphasize effective communication, active listening, and the importance of documenting these requirements for clarity. Provide a successful example from your past experience to show how this has led to successful project outcomes.

When answering this, focus on a specific situation where you identified a technical challenge, your approach to resolving it, and the outcomes of your actions. Discuss any tools or methodologies you employed and how you collaborated with team members to find a solution.

In your response, detail your mentoring style and how you being open to diverse input shapes your guidance. Discuss specific strategies you have used in the past, such as one-on-one training sessions or creating documentation that outlines best practices relevant to your work.

Highlight your time management and organizational skills. Discuss methods you use to prioritize tasks, such as creating priority matrices or leveraging project management tools. Share an example where your prioritization strategy led to successful project delivery, despite competing deadlines.

In your answer, provide an overview of ITIL methodologies and how they relate to IT service management. Discuss how you have applied ITIL principles in your previous roles to improve service delivery and align IT activities with business needs.

Choose a project that demonstrates your analytical skills and your ability to drive successful outcomes. Outline your role in the project, the challenges faced, and how you collaborated with various teams to achieve project goals. Quantify the impact of the project whenever possible.

Discuss the importance of clear and consistent communication in your work as a Senior Systems Analyst. Share strategies you’ve implemented, such as regular team meetings, status updates, or communication platforms that facilitate collaboration and transparency among team members.

Explain the critical nature of documentation in your role. Discuss how documentation serves not only as a record of project decisions and requirements but also facilitates clarity and accountability among team members. Provide examples of the types of documentation you typically maintain.

In answering this question, discuss your collaborative mindset and how you value input from colleagues with diverse backgrounds. Share an experience where teamwork led to innovative solutions or enhanced project outcomes, underscoring the importance of collaboration in your daily work.