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Join Motive as a Customer Success Associate, Spanish, and be part of a team that empowers businesses to streamline their operations! In this hybrid role based in Islamabad and Lahore, you will play a vital part in building and nurturing relationships with our diverse customer base. Your main goal will be to retain customers by effectively communicating the value of our platform, addressing concerns, and fostering a positive engagement. With excellent communication skills in both English and Spanish, you will handle a high volume of phone calls and emails, identify at-risk accounts, and collaborate with internal teams to ensure customers have the best experience possible. Your ability to problem-solve and negotiate fairly will not only enhance customer satisfaction but also open doors for up-selling opportunities. With a focus on customer retention, you will create quotes, manage order forms, and guide our clients through the renewal process. If you have a knack for relationship building, possess strong organizational skills, and have at least three years’ experience in a customer-facing role, this is the perfect opportunity for you to thrive in a dynamic environment. Join us at Motive and help us make a difference in how businesses operate! You’ll be rewarded with a supportive work culture that values diversity and inclusion. Let's drive success together!
Motive provides technology to enhance safety, productivity, and profitability for over 120,000 businesses in various industries, while fostering a culture of excellence and inclusivity for impactful work.
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